TimmyMur <Timmy...@discussions.microsoft.com> wrote...
>I couldn't find Excel Troubleshooting section thus decided to post
>my question in Excel section. Currently couple of my power users
>who use Office 2007 Enterprise Edition w/SP1 applied and all the
>patches started experience problems with Excel. Both will work with
>Excel in normal fashion and than, after few hours of work all of
>the sudden program has a screen redraw style issue. *Menu options
>disappear and so on. *So the excel window remain open but where the
>tool bar options are there is just blue space. . . .

Office 2007 includes Excel 2007, which uses the bloody wonderful
ribbon. There are no menus or toolbars. Do you mean items in the
bloody wonderful ribbon disappear?

> . . .*When you close excel the menu that opens to ask you to save
>your program also does not display properly. . . .

Details?

> . . .*You can work out where the button is roughly and press the
>save button. Than user presented with prompt that file couldn't be
>saved as there are no resources available. And these are new Intel
>Core 2 PCs from Dell with 2GB of RAM. I did my research and found
>that I'm not alone -
...

What other software is running on these users' machines when these
problems occur? It's possible it's a resource issue, and there may be
some service or application with a memory bug that slowly but surely
consuming ever more memory even if it's not the foreground task. Have
these users run Task Manager just after this problem occurs and check
system resources.

Also, video may be a problem. Even though these are new machines,
check for newer video and printer drivers.