Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
DBryant wrote:
> I have a Dell GX280 w/ Dell 17" LCD running XP SP3. When the user opens
> IE7,
> the IE window shakes and the tab bar doubles. This continues for about 1
> mintute and then the window is navigatable and normal. I have reduced the
> size of the window to make sure it was just that window and it is. The
> window frame doesn't jump, only the contents inside. I have done all the
> updates (including going from SP2 to SP3), ran two different types of
> anti-spyware, and ran our anti-virus software. The anti-spyware
> erradicated
> many problems and the virus scan found nothing after three passes. It
> appeared to have solved the problem, but checking with the user this
> morning it is back to doing it. No other program windows do this, just
> IE7.
> I found a suggestion to remove the LINKs toolbar. I will try that next but
> wanted to see if anyone had seen this before or had any ideas. Thanks!