So many possibilities here!

>>> My laptop cannot access a suppliers website either at home or using the
>>> wireless LAN at work...
>>> Same thing when it comes to Google. I can get to the home page but
>>> cannot
>>> get to the search results page.

If you connect the laptop at home and/or at work directly to the router,
does the behavior persist?

Is the Windows Firewall also enabled? (It shouldn't be.)

Did you upgrade to NIS 2008 from an earlier version of a Norton application
(e.g., NIS 2006 or NAV 2005)?

Assuming IE7 was installed and then SP3 was installed:

• Did the behavior only start after you'd installed SP3?

• Were NAV, Norton Firewall and Spyware Doctor all running in the
background when you installed SP3?
--
~PA Bear


Gadget wrote:
> Hi, thanks for your posts guys.
>
> AV software is Norton Internet Security 2008 which was turned off during
> the
> tests
> Firewall is as above, and turned off during the tests.
> Anti-spyware is PC Tools Spyware Doctor V5.5.1.322, and turned off during
> tests.
>
> All software is up to date.
>
> "PA Bear [MS MVP]" wrote:
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Gadget wrote:
>>> IE7 V7.0.5730.13
>>> Win XP Pro 2002 SP3
>>>
>>> I am having trouble accessing SOME websites on my laptop, regardless of
>>> which ISP or ADSL connection I use.
>>>
>>> My laptop cannot access a suppliers website either at home or using the
>>> wireless LAN at work, but my desk PC at home and my desk PC at work both
>>> can
>>> access the site.
>>> Same thing when it comes to Google. I can get to the home page but
>>> cannot
>>> get to the search results page.
>>>
>>> The bar at the bottom of the screen shows "Waiting for........." and the
>>> progress bar gets to 5 green blocks (about 1/2 way) but nothing changes
>>> in
>>> the main window. It just sits there waiting. I can cancel navigation or
>>> press stop and navigate to somewhere else (e.g. one I know I can get
>>> to!)
>>> without issue, so I know IE7 is still running.
>>>
>>> I've tried disabling all the add-ons, running spyware/addware/virus
>>> scans,
>>> reinstalling IE7 having downloaded it on another pc and installing from
>>> USB
>>> memory stick, all to no avail.
>>>
>>> I've tried running system restore to about a month ago when everything
>>> was
>>> fine, but it says there were no changes made.
>>>
>>> Can anyone suggest what I may have missed or what I can try to get
>>> around
>>> this?