Windows version(s)? IE version(s)?

Kryten wrote:
> Hi,
>
> I am the admin for a web application that runs on an intranet with
> maybe 1000 users or more.
> The web required some activex controls, which are distributed by the
> desktop admins via a separate .msi installer to ensure all the right
> controls are there.
>
> For 99% of users this works just great, however I have a bit of a
> problem with a couple of users thats beginning to drive me crazy!
>
> The problem only happens when they log into the web application and
> navigate to a certain page/screen that used Treecontrols and popup
> menus's etc. It's an activex hungry page.
>
> The IE session simply goes to 100% and stays there.
>
> Now that user can log out of that desktop and I can log in using my
> desktop profile and everything works perfectly. So it's like it's
> profile related, but the desktop guys insist it's nothing to do with
> the profiles.
>
> Similarly on my desktop I have no problem, but if one of the users
> with the problem logs into my machine the problem happens. So they log
> off, then I log in and it's fine again.
>
> Doesn't this sound like IE is wanting to either d/l or initialise an
> ActiveX, but something on the profile is stopping it? Does anyone have
> any idea how I can prove this fault is not with the web but instead
> with the profile of the users affected? Is there any way to view/log
> that IE is "trying to do xxxxx" but being blocked by xxxx for
> example?
>
> Would appreciate any pointers. Thanks muchly!
>
> Cheers,
> Stuart