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Old 07-31-2008, 07:45 AM
Terry Farrell
 
Posts: n/a
Re: Microsoft Office Enterprise Word says it quit working

There MUST be a Word DataKey. Are you substituting 'version number' to match
the version you are using?

--
Terry Farrell - MSWord MVP

"Courtney" <Courtney@discussions.microsoft.com> wrote in message
news:53409542-CC77-4FBC-87EA-9701D5A6A0C0@microsoft.com...
>I ran Regedit, navigated to area you said to but there is no Word DataKey
> there. There are five items:
> Name Type
> (default) REG_SZ
> SETTINGS REG_BINARY
> SettingsWordMail REG_BINARY
> Toolbars REG_BINARY
> ToolbarsWordMail REG_BINARY
>
> Should I delete one of these, or should I look somewhere else?
> "Terry Farrell" wrote:
>
>> Delete the Word DataKey. Run Regedit and navigate to the DataKey and
>> delete
>> it.
>>
>> --
>> Word DataKey
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data
>>
>> --
>> Terry Farrell - MSWord MVP
>>
>> "Daniel Pettengell" <Daniel Pettengell@discussions.microsoft.com> wrote
>> in
>> message news:746F7701-FE7C-4036-96E7-59DE3C54AFF9@microsoft.com...
>> > Terry
>> >
>> > I am experiencing the same problem as described and it only occured
>> > after
>> > the most recent set of office updates in mid July as all was working
>> > fine
>> > up
>> > until then. All other Office modules are working ok and are activated.
>> > I
>> > have reinstalled office a number of times and performed the office
>> > repair.
>> > But still I cannot select any of the Word Options or select text in a
>> > document however the select all works from the menu option. When Word
>> > is
>> > closed it comes up with the message "Word has stopped working"and then
>> > restarts. Is there another way to verify if Word is activated or
>> > access
>> > the
>> > Word options. Other possible suggestions??
>> >
>> > Regards
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> It indicates that either you have a trial version of Office 2007 that
>> >> has
>> >> expired or you have installed Office and failed to activate it.
>> >>
>> >> --
>> >> Terry Farrell - MSWord MVP
>> >>
>> >> "jhauser" <jhauser@discussions.microsoft.com> wrote in message
>> >> news:6BC90BCB-1C16-42E8-8BB3-9ADC09BEF5ED@microsoft.com...
>> >> >I purchased a new computer at the end of May '08 and installed
>> >> >Microsoft
>> >> > Office Enterprise. When I open "word" my documents will open but I
>> >> > cannot
>> >> > do
>> >> > anything with them. It is like they are protected and are not. I
>> >> > cannot
>> >> > bold, copy and paste, add to the document. Just print!! I can open
>> >> > a
>> >> > new
>> >> > document and start typing and cannot make one change to it. If I
>> >> > wanted
>> >> > to
>> >> > add something to the first paragraph I cannot! I cannot underline
>> >> > or
>> >> > anything. Then when I close out it gives me a message the Microsoft
>> >> > Office
>> >> > has quit working but I can still work in excell and other documents
>> >> > of
>> >> > Microsoft? Any suggestions?
>> >>

>>


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