There has been some update (either Windows or Dell) that causes IE 7 on my
Dell Inspiron 1521 with Vista not to connect to the internet. AOL works fine
and I can get to the internet through AOL, but it slows me down.

I was able to go back (restore) for a while, but something keeps coming down
and breaking IE.

I'm running Symantec Anti-virus Corporate Edition (SAVCE) 10.2.0.706 and
definitions are current. There were not items detected during a recent full
scan. SAVCE has no trouble connect, nor does Yahoo IM and Skype. Its just IE
7.

Thanks

"cweaver871" <cweaver871@discussions.microsoft.com> wrote in message
news:07F87A48-BBC3-4B2A-A4B5-4043929E5892@microsoft.com...
> There has been some update (either Windows or Dell) that causes IE 7 on my
> Dell Inspiron 1521 with Vista not to connect to the internet. AOL works
> fine
> and I can get to the internet through AOL, but it slows me down.
>
> I was able to go back (restore) for a while, but something keeps coming
> down
> and breaking IE.
>
> I'm running Symantec Anti-virus Corporate Edition (SAVCE) 10.2.0.706 and
> definitions are current. There were not items detected during a recent
> full
> scan. SAVCE has no trouble connect, nor does Yahoo IM and Skype. Its just
> IE
> 7.
>
> Thanks


The first thing you should do is completely uninstall your Symantec AV
and then run the Norton Removal Tool. I don't know if it is causing your
problems but anything Norton/Symantec usually causes serious problems with
internet connections and email clients. Personally, I think Norton/Symantec
security products are nothing but junk and garbage, not worth the money it
costs to make the box (retail) they come in. Every year, more and more
people are refusing to use this bloated garbage. This is why
Norton/Symantec, McAfee and ZoneAlarm pay computer vendors to preinstall
their products on computers. I don't say this to offend you or anyone else.
If Norton/Symantec security products work for you then you should continue
to use them if you wish.
Norton/Symantec is NOT compatible with Vista regardless of what
Norton/Symantec tells you and their support is probably the worst in the
business. My opinions are based upon long term use of Norton/Symantec
products. Also, based upon personal experience you should avoid anything
McAfee, ZoneAlarm and TrendMicro. Others will disagree with me and it is
certainly their right to do so. The choice is yours to make. However, you
should COMPLETELY uninstall your Symantec AV and see if this solves your
problems before pursuing other options. Once uninstalled you should install
a different AV product before connecting to the internet.
Do yourself a big favor and go with AVG, Avast or NOD32 for your
antivirus solutions. AVG and Avast also provide free versions. Go for an AV
program, not a Security Suite. Security Suites are nothing but bloated
software that use enormous amounts of your system's resources. They create
more problems than they solve.

C.B.

--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB944533)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

cweaver871 wrote:
> There has been some update (either Windows or Dell) that causes IE 7 on my
> Dell Inspiron 1521 with Vista not to connect to the internet. AOL works
> fine
> and I can get to the internet through AOL, but it slows me down.
>
> I was able to go back (restore) for a while, but something keeps coming
> down
> and breaking IE.
>
> I'm running Symantec Anti-virus Corporate Edition (SAVCE) 10.2.0.706 and
> definitions are current. There were not items detected during a recent
> full
> scan. SAVCE has no trouble connect, nor does Yahoo IM and Skype. Its just
> IE
> 7.
>
> Thanks