Hi.

I am running IE7 v7.0.6000.16608 on WinXP Pro with all updates
installed.

In perhaps 1 case in 4 IE7 opens the screen and then nothing. I have
to click on the Red X and wait for the program to close and then send
off its error email to MS.

Normally it will start, go to my home page and operate as per normal.
But is about 1 case in 4 it does the above.

Does anyone have any ideas on how to fix this problem?
--

Cheers . . . JC

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.

Tip: Save the installer to your desktop, do not Run it.

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

JC wrote:
> Hi.
>
> I am running IE7 v7.0.6000.16608 on WinXP Pro with all updates
> installed.
>
> In perhaps 1 case in 4 IE7 opens the screen and then nothing. I have
> to click on the Red X and wait for the program to close and then send
> off its error email to MS.
>
> Normally it will start, go to my home page and operate as per normal.
> But is about 1 case in 4 it does the above.
>
> Does anyone have any ideas on how to fix this problem?

On Mon, 17 Mar 2008 19:25:53 +1100, JC <jc@invalid.net> wrote:

>Hi.
>
>I am running IE7 v7.0.6000.16608 on WinXP Pro with all updates
>installed.
>
>In perhaps 1 case in 4 IE7 opens the screen and then nothing. I have
>to click on the Red X and wait for the program to close and then send
>off its error email to MS.
>
>Normally it will start, go to my home page and operate as per normal.
>But is about 1 case in 4 it does the above.
>
>Does anyone have any ideas on how to fix this problem?


Update on the problem.

I have my Favourites listed down the LHS of the screen. If I leave the
cursor on one of these links when starting IE7 I get the problem about 1
in 4 or 5 times. Note that I have NOT clicked on the site - the cursor
is just hovering on a site link.

Lately, I have taken to moving the cursor to the right into the area
where the web sites appear and I haven't seen the problem in the last 15
starts.

It would seem that IE7 is confused if it has a home site and the cursor
over a different site and locks up loading neither.
--

Cheers . . . JC