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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Microsoft > Internet Explorer

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  #1 (permalink)  
Old 04-02-2008, 01:33 AM
=?Utf-8?B?SGlnaGxAbmQzcg==?=
 
Posts: n/a
Internet Explorer 7 Crashes and Restarts (Vista Home Premium)

I have had this problem for 6 months with Vista Home Premium and IE-7.

PROBLEM:
When I open webpages with audio or video IE would crash and restart.

INFO about the problem:
Myspace was the worst for this since all of the pages had media players and
youtube videos.

I had tried every solution I could find on the net. I tried cleaning out
video and mp3 codecs, reinstalling flash and all other plugins for
audio/video with no luck. I tried creating a new account with admin privs
and had the same results under a new account. Service Pack 1 was available
and I tried that without any luck. After giving up on this problem for a
while, I accidetly stumbled on a permissions issue with one of my folders in
c:\Program Files when trying to uninstall a program.

Digging into this issue I realized something was wrong with my main account.

SOLUTION:
Install Service Pack 1 for Vista. I had done this before I started and it
may have had an impact on this resultion.

I used the windows transfer utility and backed up my profile to a location
on the root of my hard drive. Also i copied a backup of the
c:\users\%username% folder for the account with the problems.

I then logged on as "Administrator" and deleted my damaged account, KEEPING
THE FILES.

I then created a NEW account as the SAME NAME as the one I deleted. Once I
logged off from Administrator I logged on as my new account. Make sure you
set the password the same as your old account.

Once you log back in under your new account you can use the Windows Transfer
utility to transfer your account info back to your newly created account.

AFTER DOING THIS ALL MY PROBLEMS WERE GONE!!! The IE7 crashes are gone!
The permission problems on folders are gone!

Since I battled this so long and so hard. I wouldnt feel right not sharing
this resolution. It helped me when all of the others failed.
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  #2 (permalink)  
Old 04-02-2008, 07:14 AM
PA Bear [MS MVP]
 
Posts: n/a
Re: Internet Explorer 7 Crashes and Restarts (Vista Home Premium)

I suspect Vista SP1 (and audio and/or graphics driver updates required to
install SP1) may have resolved the issues.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Highl@nd3r wrote:
> I have had this problem for 6 months with Vista Home Premium and IE-7.
>
> PROBLEM:
> When I open webpages with audio or video IE would crash and restart.
>
> INFO about the problem:
> Myspace was the worst for this since all of the pages had media players
> and
> youtube videos.
>
> I had tried every solution I could find on the net. I tried cleaning out
> video and mp3 codecs, reinstalling flash and all other plugins for
> audio/video with no luck. I tried creating a new account with admin privs
> and had the same results under a new account. Service Pack 1 was
> available
> and I tried that without any luck. After giving up on this problem for a
> while, I accidetly stumbled on a permissions issue with one of my folders
> in
> c:\Program Files when trying to uninstall a program.
>
> Digging into this issue I realized something was wrong with my main
> account.
>
> SOLUTION:
> Install Service Pack 1 for Vista. I had done this before I started and it
> may have had an impact on this resultion.
>
> I used the windows transfer utility and backed up my profile to a location
> on the root of my hard drive. Also i copied a backup of the
> c:\users\%username% folder for the account with the problems.
>
> I then logged on as "Administrator" and deleted my damaged account,
> KEEPING
> THE FILES.
>
> I then created a NEW account as the SAME NAME as the one I deleted. Once
> I
> logged off from Administrator I logged on as my new account. Make sure
> you
> set the password the same as your old account.
>
> Once you log back in under your new account you can use the Windows
> Transfer
> utility to transfer your account info back to your newly created account.
>
> AFTER DOING THIS ALL MY PROBLEMS WERE GONE!!! The IE7 crashes are gone!
> The permission problems on folders are gone!
>
> Since I battled this so long and so hard. I wouldnt feel right not
> sharing
> this resolution. It helped me when all of the others failed.


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