Google End User Agreement Window opens 3 times on boot. (using Vista Home
Premium with Internet Explorer 7). It says that "This program cannot display
the webpage" and gives all the mostly causes like "not connected - website
encoutering problems etc." I can open a normal webpage and browse and
download. Network is working find both local and internet. These 3 windows do
not have toolbars and no close button and do not display in Task manager.
They don't appear to be in MSConfig or in startmenu. Please assist.
--
Margy
South Africa

The Properties of this window that open is:
res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html

3 of these windows open - you can close 2 of them in the taskbar but not the
last one. I has no toolbars no close button and you can't even right click
the taskbutton and close it. Trust this will someone give me some much
appreciated advice.
--
Margy


"Margy" wrote:

> Google End User Agreement Window opens 3 times on boot. (using Vista Home
> Premium with Internet Explorer 7). It says that "This program cannot display
> the webpage" and gives all the mostly causes like "not connected - website
> encoutering problems etc." I can open a normal webpage and browse and
> download. Network is working find both local and internet. These 3 windows do
> not have toolbars and no close button and do not display in Task manager.
> They don't appear to be in MSConfig or in startmenu. Please assist.
> --
> Margy
> South Africa

Uninstall any/all Google applications (e.g., Google Toolbar; Google Desktop)
& reboot.

====================================

In no certain order:

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/



Margy wrote:
> The Properties of this window that open is:
> res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html
>
> 3 of these windows open - you can close 2 of them in the taskbar but not
> the
> last one. I has no toolbars no close button and you can't even right click
> the taskbutton and close it. Trust this will someone give me some much
> appreciated advice.
>
>> Google End User Agreement Window opens 3 times on boot. (using Vista Home
>> Premium with Internet Explorer 7). It says that "This program cannot
>> display the webpage" and gives all the mostly causes like "not
>> connected -
>> website encoutering problems etc." I can open a normal webpage and browse
>> and download. Network is working find both local and internet. These 3
>> windows do not have toolbars and no close button and do not display in
>> Task manager. They don't appear to be in MSConfig or in startmenu. Please
>> assist. --
>> Margy
>> South Africa

Thank so ever so much. You have no idea how much I appreciate the advice.
--
Margy
South Africa


"PA Bear [MS MVP]" wrote:

> Uninstall any/all Google applications (e.g., Google Toolbar; Google Desktop)
> & reboot.
>
> ====================================
>
> In no certain order:
>
> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> http://support.microsoft.com/kb/936215
>
> How to optimize or reset Internet Explorer 7:
> http://support.microsoft.com/kb/936213
>
> Internet Explorer stops responding, stops working, or restarts (Guided Help)
> http://support.microsoft.com/gp/pc_ie_intro
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
> Margy wrote:
> > The Properties of this window that open is:
> > res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html
> >
> > 3 of these windows open - you can close 2 of them in the taskbar but not
> > the
> > last one. I has no toolbars no close button and you can't even right click
> > the taskbutton and close it. Trust this will someone give me some much
> > appreciated advice.
> >
> >> Google End User Agreement Window opens 3 times on boot. (using Vista Home
> >> Premium with Internet Explorer 7). It says that "This program cannot
> >> display the webpage" and gives all the mostly causes like "not
> >> connected -
> >> website encoutering problems etc." I can open a normal webpage and browse
> >> and download. Network is working find both local and internet. These 3
> >> windows do not have toolbars and no close button and do not display in
> >> Task manager. They don't appear to be in MSConfig or in startmenu. Please
> >> assist. --
> >> Margy
> >> South Africa
>
>

YW & I hope it's your fix.

If all is well, you might try installing the latest verion(s) of the Google
add-ons. Older versions have been known to cause such problems.


Margy wrote:
> Thank so ever so much. You have no idea how much I appreciate the advice.
>
>> Uninstall any/all Google applications (e.g., Google Toolbar; Google
>> Desktop) & reboot.
>>
>> ====================================
>>
>> In no certain order:
>>
>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>> http://support.microsoft.com/kb/936215
>>
>> How to optimize or reset Internet Explorer 7:
>> http://support.microsoft.com/kb/936213
>>
>> Internet Explorer stops responding, stops working, or restarts (Guided
>> Help) http://support.microsoft.com/gp/pc_ie_intro
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>>
>> Margy wrote:
>>> The Properties of this window that open is:
>>> res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html
>>>
>>> 3 of these windows open - you can close 2 of them in the taskbar but not
>>> the
>>> last one. I has no toolbars no close button and you can't even right
>>> click
>>> the taskbutton and close it. Trust this will someone give me some much
>>> appreciated advice.
>>>
>>>> Google End User Agreement Window opens 3 times on boot. (using Vista
>>>> Home
>>>> Premium with Internet Explorer 7). It says that "This program cannot
>>>> display the webpage" and gives all the mostly causes like "not
>>>> connected -
>>>> website encoutering problems etc." I can open a normal webpage and
>>>> browse
>>>> and download. Network is working find both local and internet. These 3
>>>> windows do not have toolbars and no close button and do not display in
>>>> Task manager. They don't appear to be in MSConfig or in startmenu.
>>>> Please
>>>> assist. --
>>>> Margy
>>>> South Africa

If I uninstall all Google to get rid of end user license agreement, wont that
also uninstall my google earth/desktop etc. and if so, how can I get them
back?

"PA Bear [MS MVP]" wrote:

> Uninstall any/all Google applications (e.g., Google Toolbar; Google Desktop)
> & reboot.
>
> ====================================
>
> In no certain order:
>
> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
> http://support.microsoft.com/kb/936215
>
> How to optimize or reset Internet Explorer 7:
> http://support.microsoft.com/kb/936213
>
> Internet Explorer stops responding, stops working, or restarts (Guided Help)
> http://support.microsoft.com/gp/pc_ie_intro
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
>
> Margy wrote:
> > The Properties of this window that open is:
> > res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html
> >
> > 3 of these windows open - you can close 2 of them in the taskbar but not
> > the
> > last one. I has no toolbars no close button and you can't even right click
> > the taskbutton and close it. Trust this will someone give me some much
> > appreciated advice.
> >
> >> Google End User Agreement Window opens 3 times on boot. (using Vista Home
> >> Premium with Internet Explorer 7). It says that "This program cannot
> >> display the webpage" and gives all the mostly causes like "not
> >> connected -
> >> website encoutering problems etc." I can open a normal webpage and browse
> >> and download. Network is working find both local and internet. These 3
> >> windows do not have toolbars and no close button and do not display in
> >> Task manager. They don't appear to be in MSConfig or in startmenu. Please
> >> assist. --
> >> Margy
> >> South Africa
>
>

Assuming neither of the KB articles I cited or the Guided Help link didn't
help to resolve the problem, uninstall the Google applications (and,
possibly, any other toolbars or "desktop search" applications). If
everything's OK afterward, contact Google Support for advice before
reinstalling any of the applications.

If you're not running Vista SP1 already *and* it's offered by Windows
Update, I'd install it and then see if the improvements in Vista SP1's
built-in seach capabilities are sufficient for your needs before
reinstalling Google Desktop.
--
~PA Bear


Glenys - Swansea wrote:
> If I uninstall all Google to get rid of end user license agreement, wont
> that also uninstall my google earth/desktop etc. and if so, how can I get
> them back?
>
> "PA Bear [MS MVP]" wrote:
>> Uninstall any/all Google applications (e.g., Google Toolbar; Google
>> Desktop) & reboot.
>>
>> ====================================
>>
>> In no certain order:
>>
>> How to troubleshoot Internet Explorer 7 issues in Windows Vista:
>> http://support.microsoft.com/kb/936215
>>
>> How to optimize or reset Internet Explorer 7:
>> http://support.microsoft.com/kb/936213
>>
>> Internet Explorer stops responding, stops working, or restarts (Guided
>> Help) http://support.microsoft.com/gp/pc_ie_intro
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Margy wrote:
>>> The Properties of this window that open is:
>>> res://ieframe.dll/dnserrordiagoff_webOC.htm#file:///C:/tb_eula/IE_eula_content/index.html
>>>
>>> 3 of these windows open - you can close 2 of them in the taskbar but not
>>> the
>>> last one. I has no toolbars no close button and you can't even right
>>> click
>>> the taskbutton and close it. Trust this will someone give me some much
>>> appreciated advice.
>>>
>>>> Google End User Agreement Window opens 3 times on boot. (using Vista
>>>> Home
>>>> Premium with Internet Explorer 7). It says that "This program cannot
>>>> display the webpage" and gives all the mostly causes like "not
>>>> connected -
>>>> website encoutering problems etc." I can open a normal webpage and
>>>> browse
>>>> and download. Network is working find both local and internet. These 3
>>>> windows do not have toolbars and no close button and do not display in
>>>> Task manager. They don't appear to be in MSConfig or in startmenu.
>>>> Please
>>>> assist.

"Margy" wrote:

> Google End User Agreement Window opens 3 times on boot. (using Vista Home
> Premium with Internet Explorer 7). It says that "This program cannot display
> the webpage" and gives all the mostly causes like "not connected - website
> encoutering problems etc." I can open a normal webpage and browse and
> download. Network is working find both local and internet. These 3 windows do
> not have toolbars and no close button and do not display in Task manager.
> They don't appear to be in MSConfig or in startmenu. Please assist.
> --
> Margy
> South Africa