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Help
Ever since downloading IE7 I have been having problems opening links to
websites even from mail in outlook express. At least 60% of links will fail to open and the screen will freeze until I shut it down and start again. I would appreciate any help or tips to overcome this problem. Many thanks Bob |
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Re: Help
Hello Robert,
Close all instances of Internet Explorer, click Start -> Run, and type the following and click OK: iexplore.exe -extoff This will disable add-ons. Try your sites again. If the problems clear up, one of the add-ons installed may be causing issues with your browsing experience. - Rafael Robert Tedstone wrote: > Ever since downloading IE7 I have been having problems opening links to > websites even from mail in outlook express. At least 60% of links will fail > to open and the screen will freeze until I shut it down and start again. > I would appreciate any help or tips to overcome this problem. > > Many thanks > > Bob > > |
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Re: Help
Before installing IE 7 you need to carefully follow the procedures
described here (which, for the most part, should be followed whenever you install or upgrade software): http://www.ie-vista.com/known_issues.html#pre-install. If you did not follow these instructions you may have a damaged or incomplete installation. Suggestion: Uninstall IE 7 (which returns you to IE 6) by following these directions: http://support.microsoft.com/kb/927177 ....and... http://www.ie-vista.com/kbase2.html then follow the procedures described above and re-install IE 7. Download the IE 7 installer directly from Microsoft and install from your hard disk: http://www.microsoft.com/windows/dow.../getitnow.mspx Tip: Next time use a more detailed Subject line. Note: If you installed Service Pack 3 after you installed IE 7, you will have to remove SP 3 before you can remove IE 7. --- Leonard Grey Errare humanum est Robert Tedstone wrote: > Ever since downloading IE7 I have been having problems opening links to > websites even from mail in outlook express. At least 60% of links will fail > to open and the screen will freeze until I shut it down and start again. > I would appreciate any help or tips to overcome this problem. > > Many thanks > > Bob > > |
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Re: Help
You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
you... 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per http://www.ie-vista.com/kbase2.html [Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove Programs!] 2a. Uninstall all toolbars and third-party Windows Themes (including Window Blinds). 2b. Disable all Norton Add-ons, if applicable. 3. Reinstall IE7 EXACTLY per http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 & #11; take note of #12, then STOP! NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the installation source, not Automatic/Windows Update. Or Direct Download link: http://www.microsoft.com/downloads/d...0-081805b2f90b Tip: Save the installer to your desktop, do not Run it. 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any critical updates offered. If a "Root Certificates" update is listed in the Optional category, you might install it, too, to take full advantage of IE7's additional security. Also see: IEBlog : IE7 (Un)Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/200...lications.aspx What's New in Internet Explorer 7 http://msdn2.microsoft.com/en-us/library/ms649487.aspx Release Notes http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx IEBlog: IE and Windows XP Service Pack 3 http://blogs.msdn.com/ie/archive/200...and-xpsp3.aspx -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Robert Tedstone wrote: > Ever since downloading IE7 I have been having problems opening links to > websites even from mail in outlook express. At least 60% of links will > fail > to open and the screen will freeze until I shut it down and start again. > I would appreciate any help or tips to overcome this problem. > > Many thanks > > Bob |
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Re: Help
"Robert Tedstone" <tedstone@btinternet.com> wrote in message
news:i_GdnS7v-royAxXVnZ2dnUVZ8qbinZ2d@bt.com... > Ever since downloading IE7 I have been having problems opening links to > websites even from mail in outlook express. At least 60% of links will > fail to open and the screen will freeze until I shut it down and start > again. > I would appreciate any help or tips to overcome this problem. > > Many thanks > > Bob > I know of three causes for the vast majority of such problems: 1. You might have incompatible add-ons: Go to Start | All Programs | Accessories | System Tools and click Internet Explorer (No Add-ons). 2. Tools | Internet Options | Advanced Scroll to the bottom and click Reset Internet Explorer Settings. Read this article first: How to use Reset Internet Explorer Settings (RIES): http://support.microsoft.com/kb/923737 Note that the Reset IE Settings button will delete AutoComplete data (such as passwords.) Do you have those backed up? 3. Malware already installed on the computer: Help with malware All MS-MVP Sites. http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/...moving_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm Unexplained computer behavior may be caused by deceptive software. http://support.microsoft.com/kb/827315 So How Did I Get Infected Anyway? For quite a few people it's by installing programs like Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: http://www.wilderssecurity.com/showthread.php?t=27971 Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of. You might also try the steps here: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro -- Frank Saunders MS-MVP IE,OE/WM Do not reply with email |
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Re: Help
"Robert Tedstone" <tedstone@btinternet.com> wrote in message news:i_GdnS7v-royAxXVnZ2dnUVZ8qbinZ2d@bt.com... > Ever since downloading IE7 I have been having problems opening links to > websites even from mail in outlook express. At least 60% of links will > fail to open and the screen will freeze until I shut it down and start > again. > I would appreciate any help or tips to overcome this problem. > > Many thanks > > Bob >Thanks for the help guys, it seems that I have fixed the problem. Many thanks Bob |
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