I have just purchased a new HP Pavillion laptop and cannot get IE to run
without getting an error message, shown below:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16575
Application Timestamp: 470c3339
Fault Module Name: msxml3.dll
Fault Module Version: 8.90.1101.0
Fault Module Timestamp: 4666193b
Exception Code: c0000005
Exception Offset: 00007161
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 2001
Additional Information 2: c7329c580edf43db6b3d990b5643921a
Additional Information 3: 462b
Additional Information 4: 6d0c68bc7d72756b01a081ba6f39a4a1

Any ideas?

Hi,
You probably have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.
More at:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking, appearance tweaking programs to see if one
of them is causing the problem. Any program that interacts with Internet
Explorer could be causing this.

A firewall will probably not be causing this problem, but be sure to turn on
the Windows Firewall from Control Panel> Windows Firewall before disabling a
third-party firewall or security suite during testing.

More at:
921470- Error message when you start Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=921470

Hope this helps,
Don
[MS MVP- IE]

"ianh" <ianh@discussions.microsoft.com> wrote in message
news:19AC3BF2-4A7F-4F00-A4DB-CA06D478A34B@microsoft.com...
> I have just purchased a new HP Pavillion laptop and cannot get IE to run
> without getting an error message, shown below:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16575
> Application Timestamp: 470c3339
> Fault Module Name: msxml3.dll
> Fault Module Version: 8.90.1101.0
> Fault Module Timestamp: 4666193b
> Exception Code: c0000005
> Exception Offset: 00007161
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 2001
> Additional Information 2: c7329c580edf43db6b3d990b5643921a
> Additional Information 3: 462b
> Additional Information 4: 6d0c68bc7d72756b01a081ba6f39a4a1
>
> Any ideas?

Hi,
You probably have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.
More at:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking, appearance tweaking programs to see if one
of them is causing the problem. Any program that interacts with Internet
Explorer could be causing this.

A firewall will probably not be causing this problem, but be sure to turn on
the Windows Firewall from Control Panel> Windows Firewall before disabling a
third-party firewall or security suite during testing.

More at:
921470- Error message when you start Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=921470

Hope this helps,
Don
[MS MVP- IE]

"ianh" <ianh@discussions.microsoft.com> wrote in message
news:19AC3BF2-4A7F-4F00-A4DB-CA06D478A34B@microsoft.com...
> I have just purchased a new HP Pavillion laptop and cannot get IE to run
> without getting an error message, shown below:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16575
> Application Timestamp: 470c3339
> Fault Module Name: msxml3.dll
> Fault Module Version: 8.90.1101.0
> Fault Module Timestamp: 4666193b
> Exception Code: c0000005
> Exception Offset: 00007161
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 2001
> Additional Information 2: c7329c580edf43db6b3d990b5643921a
> Additional Information 3: 462b
> Additional Information 4: 6d0c68bc7d72756b01a081ba6f39a4a1
>
> Any ideas?

Hi,
You probably have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.
More at:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking, appearance tweaking programs to see if one
of them is causing the problem. Any program that interacts with Internet
Explorer could be causing this.

A firewall will probably not be causing this problem, but be sure to turn on
the Windows Firewall from Control Panel> Windows Firewall before disabling a
third-party firewall or security suite during testing.

More at:
921470- Error message when you start Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=921470

Hope this helps,
Don
[MS MVP- IE]

"ianh" <ianh@discussions.microsoft.com> wrote in message
news:19AC3BF2-4A7F-4F00-A4DB-CA06D478A34B@microsoft.com...
> I have just purchased a new HP Pavillion laptop and cannot get IE to run
> without getting an error message, shown below:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 7.0.6000.16575
> Application Timestamp: 470c3339
> Fault Module Name: msxml3.dll
> Fault Module Version: 8.90.1101.0
> Fault Module Timestamp: 4666193b
> Exception Code: c0000005
> Exception Offset: 00007161
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> Additional Information 1: 2001
> Additional Information 2: c7329c580edf43db6b3d990b5643921a
> Additional Information 3: 462b
> Additional Information 4: 6d0c68bc7d72756b01a081ba6f39a4a1
>
> Any ideas?