every time i try to get the internet options up to delete my history etc it
pops up for one second then goes again and i cant access it through control
panel either, does anyone know how to help me plz? will be very grateful.
thanks

Hi,
Which version of Windows?
Which version of Internet Explorer?
Is there parental control or content filtering software installed?

Don
[MS MVP- IE]

"emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> every time i try to get the internet options up to delete my history etc
it
> pops up for one second then goes again and i cant access it through
control
> panel either, does anyone know how to help me plz? will be very grateful.
> thanks

hi i am using ie7 and i have windows xp on and as for parent filters? i dunno
love i dont know wot they are

"Don Varnau" wrote:

> Hi,
> Which version of Windows?
> Which version of Internet Explorer?
> Is there parental control or content filtering software installed?
>
> Don
> [MS MVP- IE]
>
> "emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
> news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> > every time i try to get the internet options up to delete my history etc
> it
> > pops up for one second then goes again and i cant access it through
> control
> > panel either, does anyone know how to help me plz? will be very grateful.
> > thanks
>
>

Hi,

It's possible that file in the \System32 folder "inetcpl.cpl" has become
corrupted. You might try the following procedure to get a fresh copy of
that file placed back into the \System32 folder.

The following assumes you are using Windows XP, if you are uncomfortable
about proceeding with this troubleshooting step ask a friend that is
knowledgeable with computers to attempt it for you:)

1. Using Windows Explorer, navigate to the following folder:
C:\WINDOWS\System32

2. Inside the \System32 folder you will find a file named "inetcpl.cpl",
right-click on that file and rename it to something like "inetcpl.old".
Note: You will be alerted about changing the name of this file, just click
OK.

3. Wait a few seconds and then click on View||Refresh and you should see
that WFP(Windows File Protection) has moved a fresh copy of "inetcpl.cpl"
from the "C:\WINDOWS\system32\dllcache" folder back into the \System32
folder to replace the one you renamed.

Once WFP(Windows File Protection) moves a fresh copy of "inetcpl.cpl" into
the
\System32 folder, you can then delete the file you renamed to "inetcpl.old".

Good luck,

Donald Anadell




"emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> every time i try to get the internet options up to delete my history etc
> it
> pops up for one second then goes again and i cant access it through
> control
> panel either, does anyone know how to help me plz? will be very grateful.
> thanks

hi, thank you very much i will try that now.

"Donald Anadell" wrote:

> Hi,
>
> It's possible that file in the \System32 folder "inetcpl.cpl" has become
> corrupted. You might try the following procedure to get a fresh copy of
> that file placed back into the \System32 folder.
>
> The following assumes you are using Windows XP, if you are uncomfortable
> about proceeding with this troubleshooting step ask a friend that is
> knowledgeable with computers to attempt it for you:)
>
> 1. Using Windows Explorer, navigate to the following folder:
> C:\WINDOWS\System32
>
> 2. Inside the \System32 folder you will find a file named "inetcpl.cpl",
> right-click on that file and rename it to something like "inetcpl.old".
> Note: You will be alerted about changing the name of this file, just click
> OK.
>
> 3. Wait a few seconds and then click on View||Refresh and you should see
> that WFP(Windows File Protection) has moved a fresh copy of "inetcpl.cpl"
> from the "C:\WINDOWS\system32\dllcache" folder back into the \System32
> folder to replace the one you renamed.
>
> Once WFP(Windows File Protection) moves a fresh copy of "inetcpl.cpl" into
> the
> \System32 folder, you can then delete the file you renamed to "inetcpl.old".
>
> Good luck,
>
> Donald Anadell
>
>
>
>
> "emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
> news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> > every time i try to get the internet options up to delete my history etc
> > it
> > pops up for one second then goes again and i cant access it through
> > control
> > panel either, does anyone know how to help me plz? will be very grateful.
> > thanks
>
>
>
>
>

hi, right i did what you said to do but i couldnt find any .cpl files they
are all in .dll format which i dont understand either. it still let me do
what you reccomended but didnt rectify it. also as a point of interest the
file names inetcpl didnt have a real icon it looked like a piece of paper
with a small pattern on it? like a unfinished file maybe?

"emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> every time i try to get the internet options up to delete my history etc
> it
> pops up for one second then goes again and i cant access it through
> control
> panel either, does anyone know how to help me plz? will be very grateful.
> thanks

Close IE.
Open Regedit.
Find the value NoBrowserOptions and remove every instance of it.
It is most likely (but not necessarily) to be here:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet Explorer\Restrictions

You might try this from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel".
See http://forums.spywareinfo.com/index.php?showtopic=6748

AdAware, MS Anti-Spyware and other anti-spyware and anti-virus programs may
have similar options.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

"emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
news:61F4C606-A143-4B0F-92D1-3B8F988C659F@microsoft.com...

> hi, right i did what you said to do but i couldnt find any .cpl files they
> are all in .dll format
In order to see the file extension .cpl in Windows Explorer you would have
to click on Tools||Folder Options...||View, and uncheck the following item:
"Hide extensions for known file types"

This will allow you to see it as "inetcpl.cpl" instead of just "inetcpl"

> which i dont understand either.

> it still let me do
> what you reccomended but didnt rectify it.

Then I have to assume your problem isn't arrising as a result of a corrupted
"inetcpl.cpl" file, but resides elsewhere.

> also as a point of interest the
> file names inetcpl didnt have a real icon it looked like a piece of paper
> with a small pattern on it?

What you've described sounds like the proper icon for that file to me.

>like a unfinished file maybe?

Is it possible that you have some third party Security software installed
that has a feature set to block the Internet Options, such as Spybot?

You might also what to do a thurough check of your machine for malware that
might be causing this issue.

Good luck,

Donald Andell

I have the same problem as emmacmarsh. I found a partial solution on the
internet. Its a tedious workaround at best, but certainly not a cure.
According to the internet advice, I found a working copy of inetcpl.cpl (a
350KB file) on another computer of mine that has a working internet options
(by the way, all of my machines are configured the same way, but this is the
only machine that has this problem... admittedly i have installed more
software on this machine than the others). Anyway, the current copy of
inetcpl.cpl is 1789KB. I delete that file and paste in the new file, and
suddenly I have access to my internet options. And I continue to have access,
but the file replacement triggers an automatic update (and its the same auto
update everytime) that replaces the working file with the 1789KB file that
doesnt work. This is what is so tedious. I even emailed Microsoft but got no
reply. I hope that some MS engineer looks at my post and can offer a solution
once and for all. Other than this problem, my WinXP is working great. This is
the only reason that I feel like reinstalling my OS, and I dislike that
process a great deal. Please help!

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "emmacmarsh" <emmacmarsh@discussions.microsoft.com> wrote in message
> news:5B55E57E-64AE-442B-9088-76C99AAFBC28@microsoft.com...
> > every time i try to get the internet options up to delete my history etc
> > it
> > pops up for one second then goes again and i cant access it through
> > control
> > panel either, does anyone know how to help me plz? will be very grateful.
> > thanks
>
> Close IE.
> Open Regedit.
> Find the value NoBrowserOptions and remove every instance of it.
> It is most likely (but not necessarily) to be here:
> HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet Explorer\Restrictions
>
> You might try this from Mike Burgess first if you use SpyBot:
> 'Did you by chance run SpyBot's Immunize feature?
> If so, you can unlock by unchecking the option to "Protect IE Control
> Panel".
> See http://forums.spywareinfo.com/index.php?showtopic=6748
>
> AdAware, MS Anti-Spyware and other anti-spyware and anti-virus programs may
> have similar options.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not send email
>

I have the same problem as emmacmarsh. I found a partial solution on the
internet. Its a tedious workaround at best, but certainly not a cure.
According to the internet advice, I found a working copy of inetcpl.cpl (a
350KB file) on another computer of mine that has a working internet options
(by the way, all of my machines are configured the same way, but this is the
only machine that has this problem... admittedly i have installed more
software on this machine than the others). Anyway, the current copy of
inetcpl.cpl is 1789KB. I delete that file and paste in the new file, and
suddenly I have access to my internet options. And I continue to have access,
but the file replacement triggers an automatic update (and its the same auto
update everytime) that replaces the working file with the 1789KB file that
doesnt work. This is what is so tedious. I even emailed Microsoft but got no
reply. I hope that some MS engineer looks at my post and can offer a solution
once and for all. Other than this problem, my WinXP is working great. This is
the only reason that I feel like reinstalling my OS, and I dislike that
process a great deal. Please help!

How does one go about getting the attention of some microsoft software
engineer? Is there a better location to post?


"emmacmarsh" wrote:

> every time i try to get the internet options up to delete my history etc it
> pops up for one second then goes again and i cant access it through control
> panel either, does anyone know how to help me plz? will be very grateful.
> thanks