every time i try to download IE7 using windows update or through the
microsoft website, the download process hangs and i end up having to reboot
my laptop and using system restore, but the original explorer that was there
before the update doesnt seem to work anymore. i have tried everything and
its becoming very frustrating. Can someone help please???

You will have an incomplete or damaged installation if you do not
carefully follow the pre-installation preparation described here:
http://www.ie-vista.com/known_issues.html#pre-install.

---
Leonard Grey
Errare humanum est

Ola wrote:
> every time i try to download IE7 using windows update or through the
> microsoft website, the download process hangs and i end up having to reboot
> my laptop and using system restore, but the original explorer that was there
> before the update doesnt seem to work anymore. i have tried everything and
> its becoming very frustrating. Can someone help please???

Thanks for your reply. I have followed the steps given in the link you sent
me but it is still not working. when it downloads, it just gets stuck on
"removing a previous version of Windows Internet Explorer" and nothing
happens after that. its the same problem i encounter every single time

"Leonard Grey" wrote:

> You will have an incomplete or damaged installation if you do not
> carefully follow the pre-installation preparation described here:
> http://www.ie-vista.com/known_issues.html#pre-install.
>
> ---
> Leonard Grey
> Errare humanum est
>
> Ola wrote:
> > every time i try to download IE7 using windows update or through the
> > microsoft website, the download process hangs and i end up having to reboot
> > my laptop and using system restore, but the original explorer that was there
> > before the update doesnt seem to work anymore. i have tried everything and
> > its becoming very frustrating. Can someone help please???
>

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Ola wrote:
> every time i try to download IE7 using windows update or through the
> microsoft website, the download process hangs and i end up having to
> reboot
> my laptop and using system restore, but the original explorer that was
> there
> before the update doesnt seem to work anymore. i have tried everything and
> its becoming very frustrating. Can someone help please???