I am using Norton 360 with IE7. When I am away from my computer for a few
minutes, my connection is lost.

Any ideas?

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

typhoon wrote:
> I am using Norton 360 with IE7. When I am away from my computer for a few
> minutes, my connection is lost.
>
> Any ideas?

PA Bear wrote:
> 1. After making certain you have a copy of your Product Key,
> uninstall all Norton software via Add/Remove Programs.
>
> 2. Enable the Windows Firewall.
>
> 3. Run this removal tool:
> http://service1.symantec.com/SUPPORT...05033108162039
>
> 4. Immediately install the 30-day free trial version of, e.g., NOD32*
> or KAV7**
>
> 5. Manually update your new anti-virus application then run a full
> system scan.
>
> Do your problems persist now?
>
> [Don't forget to subscribe to your new AV app or uninstall it then
> reinstall the Norton application before the free-trial period
> expires! Should you decide to reinstall the Norton application, I
> recommend not installing any Norton Add-ons for a while.]
>
> * www.eset.com/download/index.php
> ** http://usa.kaspersky.com/trials/home.../anti-virus-7/
>
>
> typhoon wrote:
>> I am using Norton 360 with IE7. When I am away from my computer for
>> a few minutes, my connection is lost.
>>
>> Any ideas?

Not exactly the answer the OP was looking for, especially as you are not
really describing a cure to the problem - but I suppose that's the best
response you can expect from a PENTEL-CABLE user.

On Wed, 26 Dec 2007 16:21:19 -0000, Brian G wrote:

> Not exactly the answer the OP was looking for, especially as you are not
> really describing a cure to the problem - but I suppose that's the best
> response you can expect from a PENTEL-CABLE user.

Norton is junk. Stopped using it after System Works 2003, myself. Won't ever
put another Symantec, (or McAfee for that matter) product on any computer I
ever own.

This is a *Microsoft* self-help group, not a *Symantec* help group. How does
one expect help with Symantec problems from Microsoft end users, most of
whom, who know ¤W from ¤U about computers, won't have Symantec products on
their computers?

If *you* have a solution, spill...

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.

"typhoon" <typhoon@discussions.microsoft.com> wrote in message
news:0622A5EE-D2B9-4B29-9BDB-A61423659FF6@microsoft.com...
>I am using Norton 360 with IE7. When I am away from my computer for a few
> minutes, my connection is lost.
>
> Any ideas?


Malware that starts up when it thinks you're not looking? ; )
Then your ISP shuts it down?
Do you have any lights on your modem to watch to see
if data is being transmitted before the connection is dropped?
Otherwise, use some kind of monitor so you know what the connection
was doing while you stopped looking. E.g. connection properties would
show you at least sent and received byte counts. You could make an
Alt-PrintScrn of that, view it with clipbrd, and then compare the statistics
when you came back. Etc.


HTH

Robert Aldwinckle
---

Brian G wrote:
<snip>
> Not exactly the answer the OP was looking for, especially as you are not
> really describing a cure to the problem - but I suppose that's the best
> response you can expect from a PENTEL-CABLE user.

Nothing wrong with my ISP, thankyouverymuch: Faster download/upload speeds,
much more reliable, and much more reasonable monthly subscription charge
than any of the competition in my li'l neck of the woods. [Not a lot of
demand for any internet access on Amish farms.] You will note, however,
that I'm accessing this newsgroup via the *free* and more reliable MS
newsserver, news://msnews.microsoft.com.

I fully believe that Norton 360 *is* the problem, especially if OP is
running Vista.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

"Brian G" <brian@invalllid.com> wrote in message
news:5tfdbpF1cohqaU1@mid.individual.net...
>
> Not exactly the answer the OP was looking for, especially as you are not
> really describing a cure to the problem - but I suppose that's the best
> response you can expect from a PENTEL-CABLE user.
>

It's pretty much the answer I would give. Norton causes problems with any
version of Windows released during this century.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com