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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Microsoft > Internet Explorer

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  #1 (permalink)  
Old 12-27-2007, 07:05 PM
=?Utf-8?B?Y2hyaXNhc2hjcm9mdDI=?=
 
Posts: n/a
Resetting Internet Explorer

Hi,

Several weeks ago my ie7 started playing up. How it played up visually is
shown in this picture because I am not quite sure exactly how to describe it.

http://i140.photobucket.com/albums/r...ueryerror2.jpg

At the time I was told to use the 'Reset Internet Explorer' button in the
'Internet Options' section. This worked for a day or two, or rather it seemed
to, but then the problem returned and now happens exceptionately frequently,
I chose to do nothing about it because I was in the middle of term and really
needed all of my computer to work, and so didn't want to risk screwing things
up.

I should probably explain, I currently have Windows XP and am running IE7
through a wired connection (I don't know if that is relevant but I was asked
it last time round). I also have lavasoft Ad-aware and AVG virus checker,
both of which are fully updated.

But now it's the holidays and I have a week to kill with just reading, so
I'd quite like to fully uninstall ie7, replace it with ie6, and then
redownload ie7.

I went 'Control Panel'>'Add or Remove Programs' and scrolled down to
'Windows Internet Explorer 7'. However when I pressed remove, after a short
while it came up with this.

http://i140.photobucket.com/albums/r...n2/helpie7.jpg

3 questions: If I press 'yes' will internet Explorer 7 be automatically
replaced with Internet Explorer 6, or am I in trouble? Second, if I press
'yes' does that mean I will have to reinstall all of the windows updates that
are mentioned in the list, because there's a heck of a lot of them? And
finally, if I press 'yes' what are the chances of programmes not working
properly?

I'm sorry if it seems I'm making a mountain out of a molehill, but I want to
make sure I know exactly what I'm doing before I try and fix this problem. I
have absolutely no idea how the problem started. In fact if someone has any
other/different ideas as to how i can fix the problem shown in the first
photoshop link, it would be greatly appreciated.

Many thanks,

Chris.
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  #2 (permalink)  
Old 12-28-2007, 01:29 AM
PA Bear
 
Posts: n/a
Re: Resetting Internet Explorer

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

[Skip this... 2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!]

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.]

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


chrisashcroft2 wrote:
> Several weeks ago my ie7 started playing up. How it played up visually is
> shown in this picture because I am not quite sure exactly how to describe
> it.
>
> http://i140.photobucket.com/albums/r...ueryerror2.jpg
>
> At the time I was told to use the 'Reset Internet Explorer' button in the
> 'Internet Options' section. This worked for a day or two, or rather it
> seemed to, but then the problem returned and now happens exceptionately
> frequently, I chose to do nothing about it because I was in the middle of
> term and really needed all of my computer to work, and so didn't want to
> risk screwing things up.
>
> I should probably explain, I currently have Windows XP and am running IE7
> through a wired connection (I don't know if that is relevant but I was
> asked
> it last time round). I also have lavasoft Ad-aware and AVG virus checker,
> both of which are fully updated.
>
> But now it's the holidays and I have a week to kill with just reading, so
> I'd quite like to fully uninstall ie7, replace it with ie6, and then
> redownload ie7.
>
> I went 'Control Panel'>'Add or Remove Programs' and scrolled down to
> 'Windows Internet Explorer 7'. However when I pressed remove, after a
> short
> while it came up with this.
>
> http://i140.photobucket.com/albums/r...n2/helpie7.jpg
>
> 3 questions: If I press 'yes' will internet Explorer 7 be automatically
> replaced with Internet Explorer 6, or am I in trouble? Second, if I press
> 'yes' does that mean I will have to reinstall all of the windows updates
> that are mentioned in the list, because there's a heck of a lot of them?
> And
> finally, if I press 'yes' what are the chances of programmes not working
> properly?
>
> I'm sorry if it seems I'm making a mountain out of a molehill, but I want
> to
> make sure I know exactly what I'm doing before I try and fix this problem.
> I
> have absolutely no idea how the problem started. In fact if someone has
> any
> other/different ideas as to how i can fix the problem shown in the first
> photoshop link, it would be greatly appreciated.
>
> Many thanks,
>
> Chris.


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