After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
could connect to the internet but unable to use IE7. I use XP as my operating
system.
The only way I could get it to work was to carry out a system restore to the
day before(10/12/2007) and then it worked fine.I forgot to switch off
automatic updates so the next day the same thing happened again.I have
carried another system restore back to 10/12/2007 and now have switched off
the automatic updates.Has anyone else had this problem and any ideas how to
fix it as I would like to get the updates switched on again.
many thanks
Stevetel

Hilarious!

IE 7 is TO AVOID.

What an INCREDIBLE FIASCO.

DSH

"stevetel" <stevetel@discussions.microsoft.com> wrote in message
news:EE6BF324-5631-4964-9107-D18453F222A5@microsoft.com...

> After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
> could connect to the internet but unable to use IE7. I use XP as my
> operating system.
> The only way I could get it to work was to carry out a system restore to
> the
> day before(10/12/2007) and then it worked fine.I forgot to switch off
> automatic updates so the next day the same thing happened again.I have
> carried another system restore back to 10/12/2007 and now have switched
> off
> the automatic updates.Has anyone else had this problem and any ideas how
> to
> fix it as I would like to get the updates switched on again.
> many thanks
> Stevetel

Please define "could not get IE7 to work" and "unable to use IE7".

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

Assuming 946215 is not installed:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

3. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.

4. Re-enable Automatic Updates.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

stevetel wrote:
> After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
> could connect to the internet but unable to use IE7. I use XP as my
> operating system.
> The only way I could get it to work was to carry out a system restore to
> the
> day before(10/12/2007) and then it worked fine.I forgot to switch off
> automatic updates so the next day the same thing happened again.I have
> carried another system restore back to 10/12/2007 and now have switched
> off
> the automatic updates.Has anyone else had this problem and any ideas how
> to
> fix it as I would like to get the updates switched on again.
> many thanks
> Stevetel

Chillax, Spencer, go mug Santa Claus or something, will ya? [Millions are
using IE7 without any of the problems you encountered yet IYHO there must be
something wrong with IE7. Jeez...]

D. Spencer Hines wrote:
> Hilarious!
>
> IE 7 is TO AVOID.
>
> What an INCREDIBLE FIASCO.

Hi,
It's possible that your third-party firewall or security suite isn't
allowing updated IE files to access the web.
942818- Error message after you install a Windows Internet Explorer 7
update:
http://support.microsoft.com/kb/942818

If this is the case, this procedure should work.
Turn on the Windows Firewall from Control Panel> Windows Firewall and
uninstall the third-party firewall or security suite. Security suites from
Norton or McAfee require a removal tool.
McAfee
http://ts.mcafeehelp.com/displaydoc....egoryId=120919
Norton/Symantec
http://service1.symantec.com/Support...=hho& src=hot

From IE> Tools> Windows Update, install all critical updates. Restart. If
IE7 is working properly, reinstall the security program.

Hope this helps,
Don
[MS MVP- IE]

"stevetel" <stevetel@discussions.microsoft.com> wrote in message
news:EE6BF324-5631-4964-9107-D18453F222A5@microsoft.com...
> After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
> could connect to the internet but unable to use IE7. I use XP as my
operating
> system.
> The only way I could get it to work was to carry out a system restore to
the
> day before(10/12/2007) and then it worked fine.I forgot to switch off
> automatic updates so the next day the same thing happened again.I have
> carried another system restore back to 10/12/2007 and now have switched
off
> the automatic updates.Has anyone else had this problem and any ideas how
to
> fix it as I would like to get the updates switched on again.
> many thanks
> Stevetel

MORE Heartburn...

DSH

"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:ucniJCaSIHA.3676@TK2MSFTNGP06.phx.gbl...
> Hi,
> It's possible that your third-party firewall or security suite isn't
> allowing updated IE files to access the web.
> 942818- Error message after you install a Windows Internet Explorer 7
> update:
> http://support.microsoft.com/kb/942818
>
> If this is the case, this procedure should work.
> Turn on the Windows Firewall from Control Panel> Windows Firewall and
> uninstall the third-party firewall or security suite. Security suites from
> Norton or McAfee require a removal tool.
> McAfee
> http://ts.mcafeehelp.com/displaydoc....egoryId=120919
> Norton/Symantec
> http://service1.symantec.com/Support...=hho& src=hot
>
> From IE> Tools> Windows Update, install all critical updates. Restart. If
> IE7 is working properly, reinstall the security program.
>
> Hope this helps,
> Don
> [MS MVP- IE]

Many thanks for your advice. I think it was the ZA free firewall that was
causing the problem. I have removed it, downloaded the updates and all is
working well.
best wishes
--
Stevetel


"PA Bear" wrote:

> Please define "could not get IE7 to work" and "unable to use IE7".
>
> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> Assuming 946215 is not installed:
>
> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) except #4 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may need to uninstall it instead of disabling it.
>
> 2. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 3. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
>
> 4. Re-enable Automatic Updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> stevetel wrote:
> > After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
> > could connect to the internet but unable to use IE7. I use XP as my
> > operating system.
> > The only way I could get it to work was to carry out a system restore to
> > the
> > day before(10/12/2007) and then it worked fine.I forgot to switch off
> > automatic updates so the next day the same thing happened again.I have
> > carried another system restore back to 10/12/2007 and now have switched
> > off
> > the automatic updates.Has anyone else had this problem and any ideas how
> > to
> > fix it as I would like to get the updates switched on again.
> > many thanks
> > Stevetel
>
>

--
Stevetel
Many thanks for your advice. I think it was the ZA free firewall that was
causing the problem. I have removed it, downloaded the updates and all is
working well.
best wishes


"Don Varnau" wrote:

> Hi,
> It's possible that your third-party firewall or security suite isn't
> allowing updated IE files to access the web.
> 942818- Error message after you install a Windows Internet Explorer 7
> update:
> http://support.microsoft.com/kb/942818
>
> If this is the case, this procedure should work.
> Turn on the Windows Firewall from Control Panel> Windows Firewall and
> uninstall the third-party firewall or security suite. Security suites from
> Norton or McAfee require a removal tool.
> McAfee
> http://ts.mcafeehelp.com/displaydoc....egoryId=120919
> Norton/Symantec
> http://service1.symantec.com/Support...=hho& src=hot
>
> From IE> Tools> Windows Update, install all critical updates. Restart. If
> IE7 is working properly, reinstall the security program.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "stevetel" <stevetel@discussions.microsoft.com> wrote in message
> news:EE6BF324-5631-4964-9107-D18453F222A5@microsoft.com...
> > After the automatic updates on 11/12/2007 I could not get IE 7 to work. I
> > could connect to the internet but unable to use IE7. I use XP as my
> operating
> > system.
> > The only way I could get it to work was to carry out a system restore to
> the
> > day before(10/12/2007) and then it worked fine.I forgot to switch off
> > automatic updates so the next day the same thing happened again.I have
> > carried another system restore back to 10/12/2007 and now have switched
> off
> > the automatic updates.Has anyone else had this problem and any ideas how
> to
> > fix it as I would like to get the updates switched on again.
> > many thanks
> > Stevetel
>
>

You're welcome. Thanks for the update.

Don
[MS MVP- IE]

"stevetel" <stevetel@discussions.microsoft.com> wrote in message
news:3090F238-6731-40B0-955F-31A363AE85AE@microsoft.com...
>
> Stevetel
> Many thanks for your advice. I think it was the ZA free firewall that was
> causing the problem. I have removed it, downloaded the updates and all is
> working well.
> best wishes

> "Don Varnau" wrote:
>
> > Hi,
> > It's possible that your third-party firewall or security suite isn't
> > allowing updated IE files to access the web.
> > 942818- Error message after you install a Windows Internet Explorer 7
> > update:
> > http://support.microsoft.com/kb/942818
> >
> > If this is the case, this procedure should work.
> > Turn on the Windows Firewall from Control Panel> Windows Firewall and
> > uninstall the third-party firewall or security suite. Security suites
from
> > Norton or McAfee require a removal tool.
> > McAfee
> > http://ts.mcafeehelp.com/displaydoc....egoryId=120919
> > Norton/Symantec
> >
http://service1.symantec.com/Support...=hho& src=hot
> >
> > From IE> Tools> Windows Update, install all critical updates. Restart.
If
> > IE7 is working properly, reinstall the security program.

> > "stevetel" <stevetel@discussions.microsoft.com> wrote in message
> > news:EE6BF324-5631-4964-9107-D18453F222A5@microsoft.com...
> > > After the automatic updates on 11/12/2007 I could not get IE 7 to
work. I
> > > could connect to the internet but unable to use IE7. I use XP as my
> > operating
> > > system.
> > > The only way I could get it to work was to carry out a system restore
to
> > the
> > > day before(10/12/2007) and then it worked fine.I forgot to switch off
> > > automatic updates so the next day the same thing happened again.I have
> > > carried another system restore back to 10/12/2007 and now have
switched
> > off
> > > the automatic updates.Has anyone else had this problem and any ideas
how
> > to
> > > fix it as I would like to get the updates switched on again.
> > > many thanks
> > > Stevetel

"stevetel" <stevetel@discussions.microsoft.com> wrote in message
news:F51E0E63-502B-44C6-8020-5E6686002DF8@microsoft.com...
> Many thanks for your advice. I think it was the ZA free firewall that was
> causing the problem. I have removed it, downloaded the updates and all is
> working well.


Make sure you turned on the Windows Firewall.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com