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Re: internet will not work
Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro How to optimize or reset Internet Explorer 7: http://support.microsoft.com/kb/936213 How to troubleshoot Internet Explorer 7 issues in Windows Vista: http://support.microsoft.com/kb/936215 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Camilla wrote: > I have a problem with internet. A sigh that says "internet explorer stoped > workning" and then all my windowspages shuts down. why? I have windows > vista > and my computer is brand new. Can you help me? |
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Re: internet will not work
"Camilla" <Camilla@discussions.microsoft.com> wrote in message
news:E27594F0-EDD9-4132-A2F2-64376544850C@microsoft.com... >I have a problem with internet. A sigh that says "internet explorer stoped > workning" and then all my windowspages shuts down. why? I have windows > vista > and my computer is brand new. Can you help me? I know of three causes for the vast majority of such problems: 1. You might have incompatible add-ons: Go to Start | All Programs | Accessories | System Tools and click Internet Explorer (No Add-ons). 2. Tools | Internet Options | Advanced Scroll to the bottom and click Reset Internet Explorer Settings. See this article first: How to use Reset Internet Explorer Settings (RIES): http://support.microsoft.com/kb/923737 Note that the Reset IE Settings button will delete AutoComplete date (such as passwords.) Do you have those backed up? 3. Malware already installed on the computer: Help with malware All MS-MVP Sites. http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/...moving_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm Unexplained computer behavior may be caused by deceptive software. http://support.microsoft.com/kb/827315 So How Did I Get Infected Anyway? For quite a few people it's by installing programs like Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: http://www.wilderssecurity.com/showthread.php?t=27971 Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of. You might also try the steps here: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
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