is there anyone can help me with my problem....lately when i open my yahoo
email inbox using internet explorer and click on any message there is no data
or message that will come out it is just a white screen...however with other
websites like gmail its fine.....i tried reseting its properties to default
still the problem persist...... i tried using other computer to check my mail
everything seems fine....

i would appreciate any help from anybody about this matter...thanks a lot :)

=> Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

rynner wrote:
> is there anyone can help me with my problem....lately when i open my yahoo
> email inbox using internet explorer and click on any message there is no
> data or message that will come out it is just a white screen...however
> with
> other websites like gmail its fine.....i tried reseting its properties to
> default still the problem persist...... i tried using other computer to
> check my mail everything seems fine....
>
> i would appreciate any help from anybody about this matter...thanks a lot
> :)

Hi there PA Bear. thanks a lot for your reply. I tried the 2 solutions you
gave but still the problem exist. I downloaded IE7 and install it still the
problem is on... i even tried using an Internet explorer repair tool "bug
doctor" which i got from the web unfortunately nothing good happened. You
know what PA bear when I have this problem I also encountered problem with my
windows firewall i cant start it, my norton anti virus also stopped and when
i try to install other software it would prompt me to windows installer
service cant be started. I always failed to have a successful system restore
too.

hoping for your kind help PA Bear. thanks again. :)


"PA Bear" wrote:

> => Does this behavior persist if you start IE7 in No Add-ons mode? To start
> IE7 in No Add-ons mode:
>
> 1. Right-click on the blue IE desktop icon and select Start without Add-ons;
>
> 2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
> (No add-ons).
>
> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> => Does the problem persist if you Reset IE7 Settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>

[To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.]

Exactly how did you download/install IE7 in Vista? (I said nothing about
reinstalling it.)

What "bug doctor" repair tool? (You may have made things worse by using
this shady utility.)

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

rynner wrote:
> Hi there PA Bear. thanks a lot for your reply. I tried the 2 solutions you
> gave but still the problem exist. I downloaded IE7 and install it still
> the
> problem is on... i even tried using an Internet explorer repair tool "bug
> doctor" which i got from the web unfortunately nothing good happened. You
> know what PA bear when I have this problem I also encountered problem with
> my windows firewall i cant start it, my norton anti virus also stopped and
> when i try to install other software it would prompt me to windows
> installer
> service cant be started. I always failed to have a successful system
> restore
> too.
>
> hoping for your kind help PA Bear. thanks again. :)
>
> "PA Bear" wrote:
>> => Does this behavior persist if you start IE7 in No Add-ons mode? To
>> start IE7 in No Add-ons mode:
>>
>> 1. Right-click on the blue IE desktop icon and select Start without
>> Add-ons;
>>
>> 2. Start > (All) Programs > Accessories > System Tools > Internet
>> Explorer
>> (No add-ons).
>>
>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> => Does the problem persist if you Reset IE7 Settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
<paste>
> rynner wrote:
>> is there anyone can help me with my problem....lately when i open my
>> yahoo
>> email inbox using internet explorer and click on any message there is no
>> data or message that will come out it is just a white screen...however
>> with
>> other websites like gmail its fine.....i tried reseting its properties to
>> default still the problem persist...... i tried using other computer to
>> check my mail everything seems fine....
>>
>> i would appreciate any help from anybody about this matter...thanks a lot