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  #1 (permalink)  
Old 12-29-2007, 03:39 AM
=?Utf-8?B?RGkgV2lsbGFyZA==?=
 
Posts: n/a
IE7/Vista Home: Can't get to Log-In pages

Hi All...
I know there was a thread on this somewhere, but I am unable to locate it now.

I have Vista Home and IE7 on my new laptop (6 mos old). Up until last week,
everything worked fine. All of a sudden, I can't get to any page that has a
log-in. Email, banking, EBay, this site...

I don't know much about mucking around with the virus and spyware programs,
but I have AVG Free, and I think Windows Defender is doing something, but I
really don't know how to check. I have done all MS Updates (except the 102 MB
Office one; I'm on Dial-up at 26400, if lucky) and AGV updates.

I can acess everything ok on this computer (XP & IE7). I have compared all
security and privacy settings from the new computer to this one through
Internet Tools. Everything is the same.

The local computer shop suggested downloading Firefox and see if the problem
persists with it; same problem.

I have a box that pops up from the task bar that says "some programs are
being blocked from running" (or something close to that). I've tried to look
at them, but I don't have a clue what I'm doing.

If someone could help walk me through checking virus programs/firewalls,
etc. in simple steps, it would be much appreciated.

Thanks,
Di
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  #2 (permalink)  
Old 12-29-2007, 01:20 PM
Don Varnau
 
Posts: n/a
Re: IE7/Vista Home: Can't get to Log-In pages

Hi,
First try disabling browser add-ons from IE> Tools> Manage add-ons. If that
resolves the issue, re-enable add-ons one at a time until the problem
returns. The culprit could be as simple as a pop-up blocker.

Next, from Start> Run> (type in) msconfig, go to the Startup tab. You can
disable Defender and AVG. Restart and see if the problem is resolved. Any
other security programs which could be affecting both browsers?

From Windows Help, search for DEP. Check the DEP is enabled only for
"essential Windows programs."

Internet Options> Privacy, try a (cookie) setting of Low or Accept all.

Hope this helps,
Don
[MS MVP- IE]

"Di Willard" <DiWillard@discussions.microsoft.com> wrote in message
news:7A837EFF-3A63-4100-8437-C3FA52037F45@microsoft.com...
> Hi All...
> I know there was a thread on this somewhere, but I am unable to locate it

now.
>
> I have Vista Home and IE7 on my new laptop (6 mos old). Up until last

week,
> everything worked fine. All of a sudden, I can't get to any page that has

a
> log-in. Email, banking, EBay, this site...
>
> I don't know much about mucking around with the virus and spyware

programs,
> but I have AVG Free, and I think Windows Defender is doing something, but

I
> really don't know how to check. I have done all MS Updates (except the 102

MB
> Office one; I'm on Dial-up at 26400, if lucky) and AGV updates.
>
> I can acess everything ok on this computer (XP & IE7). I have compared all
> security and privacy settings from the new computer to this one through
> Internet Tools. Everything is the same.
>
> The local computer shop suggested downloading Firefox and see if the

problem
> persists with it; same problem.
>
> I have a box that pops up from the task bar that says "some programs are
> being blocked from running" (or something close to that). I've tried to

look
> at them, but I don't have a clue what I'm doing.
>
> If someone could help walk me through checking virus programs/firewalls,
> etc. in simple steps, it would be much appreciated.
>
> Thanks,
> Di


Reply With Quote
  #3 (permalink)  
Old 12-31-2007, 01:49 AM
=?Utf-8?B?RGkgV2lsbGFyZA==?=
 
Posts: n/a
Re: IE7/Vista Home: Can't get to Log-In pages

Hi Don,
Thanks for your help. Although i never succeeded in uninstalling Defender, I
did figure out that I had tried to stop a couple of programs from
automatically booting in the "startup" configuration. I reset that to normal
startup, and the problem seems to be gone. I am re-installing AVG now...
(4hrs 47 min... Yippee! I love Dial Up! :( ).
Thanks again, and Happy New Year!
Di

"Don Varnau" wrote:

> Hi,
> First try disabling browser add-ons from IE> Tools> Manage add-ons. If that
> resolves the issue, re-enable add-ons one at a time until the problem
> returns. The culprit could be as simple as a pop-up blocker.
>
> Next, from Start> Run> (type in) msconfig, go to the Startup tab. You can
> disable Defender and AVG. Restart and see if the problem is resolved. Any
> other security programs which could be affecting both browsers?
>
> From Windows Help, search for DEP. Check the DEP is enabled only for
> "essential Windows programs."
>
> Internet Options> Privacy, try a (cookie) setting of Low or Accept all.
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "Di Willard" <DiWillard@discussions.microsoft.com> wrote in message
> news:7A837EFF-3A63-4100-8437-C3FA52037F45@microsoft.com...
> > Hi All...
> > I know there was a thread on this somewhere, but I am unable to locate it

> now.
> >
> > I have Vista Home and IE7 on my new laptop (6 mos old). Up until last

> week,
> > everything worked fine. All of a sudden, I can't get to any page that has

> a
> > log-in. Email, banking, EBay, this site...
> >
> > I don't know much about mucking around with the virus and spyware

> programs,
> > but I have AVG Free, and I think Windows Defender is doing something, but

> I
> > really don't know how to check. I have done all MS Updates (except the 102

> MB
> > Office one; I'm on Dial-up at 26400, if lucky) and AGV updates.
> >
> > I can acess everything ok on this computer (XP & IE7). I have compared all
> > security and privacy settings from the new computer to this one through
> > Internet Tools. Everything is the same.
> >
> > The local computer shop suggested downloading Firefox and see if the

> problem
> > persists with it; same problem.
> >
> > I have a box that pops up from the task bar that says "some programs are
> > being blocked from running" (or something close to that). I've tried to

> look
> > at them, but I don't have a clue what I'm doing.
> >
> > If someone could help walk me through checking virus programs/firewalls,
> > etc. in simple steps, it would be much appreciated.
> >
> > Thanks,
> > Di

>
>

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  #4 (permalink)  
Old 01-01-2008, 12:57 AM
Don Varnau
 
Posts: n/a
Re: IE7/Vista Home: Can't get to Log-In pages

Hi,
Glad you got it resolved. Thanks for the update.

Don
[MS MVP- IE]

"Di Willard" <DiWillard@discussions.microsoft.com> wrote in message
news:DFBFF72F-956F-4E49-89AB-284566191AFB@microsoft.com...
> Hi Don,
> Thanks for your help. Although i never succeeded in uninstalling Defender,

I
> did figure out that I had tried to stop a couple of programs from
> automatically booting in the "startup" configuration. I reset that to

normal
> startup, and the problem seems to be gone. I am re-installing AVG now...
> (4hrs 47 min... Yippee! I love Dial Up! :( ).
> Thanks again, and Happy New Year!
> Di


> "Don Varnau" wrote:
>
> > Hi,
> > First try disabling browser add-ons from IE> Tools> Manage add-ons. If

that
> > resolves the issue, re-enable add-ons one at a time until the problem
> > returns. The culprit could be as simple as a pop-up blocker.
> >
> > Next, from Start> Run> (type in) msconfig, go to the Startup tab. You

can
> > disable Defender and AVG. Restart and see if the problem is resolved.

Any
> > other security programs which could be affecting both browsers?
> >
> > From Windows Help, search for DEP. Check the DEP is enabled only for
> > "essential Windows programs."
> >
> > Internet Options> Privacy, try a (cookie) setting of Low or Accept all.


> > "Di Willard" <DiWillard@discussions.microsoft.com> wrote in message
> > news:7A837EFF-3A63-4100-8437-C3FA52037F45@microsoft.com...
> > > Hi All...
> > > I know there was a thread on this somewhere, but I am unable to locate

it
> > now.
> > >
> > > I have Vista Home and IE7 on my new laptop (6 mos old). Up until last

> > week,
> > > everything worked fine. All of a sudden, I can't get to any page that

has
> > a
> > > log-in. Email, banking, EBay, this site...
> > >
> > > I don't know much about mucking around with the virus and spyware

> > programs,
> > > but I have AVG Free, and I think Windows Defender is doing something,

but
> > I
> > > really don't know how to check. I have done all MS Updates (except the

102
> > MB
> > > Office one; I'm on Dial-up at 26400, if lucky) and AGV updates.
> > >
> > > I can acess everything ok on this computer (XP & IE7). I have compared

all
> > > security and privacy settings from the new computer to this one

through
> > > Internet Tools. Everything is the same.
> > >
> > > The local computer shop suggested downloading Firefox and see if the

> > problem
> > > persists with it; same problem.
> > >
> > > I have a box that pops up from the task bar that says "some programs

are
> > > being blocked from running" (or something close to that). I've tried

to
> > look
> > > at them, but I don't have a clue what I'm doing.
> > >
> > > If someone could help walk me through checking virus

programs/firewalls,
> > > etc. in simple steps, it would be much appreciated.
> > >
> > > Thanks,
> > > Di


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