I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO. All
of them have Windows XP (Home or Professional), are up-to-date, run Internet
Explorer 7, and are protected by Symantec Antivirus and Client Firewall.
The Sony is the only computer that I can open the http://autos.msn.com
website.
Both of the other computers retun an MSN Autos - Error webpage (whose text
is included at the bottom of this post). None of the options work. I've run
SpyBot, CCleaner, WireShark, and HiJackThis without any unusual results. Any
ideas?
Thanks in advance for your help,
John S

"Sorry, the page you're trying to reach is temporarily unavailable or the
page may no longer exist.

Please try one of the following:
Click your browser's Refresh button to try reconnecting.
Check the spelling of the URL to make sure the address is correct
(capitalization and punctuation are important) and then click your browser's
Refresh button.
Click your browser's Back button to return to the previous page.
Click here to go to the MSN Autos home page or use the site map below to
find the page you are looking for."

What happens if you click MSN Autos on the error message page?

Frank

"JohnS" <JohnS@discussions.microsoft.com> wrote in message
news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
>I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO.
>All
> of them have Windows XP (Home or Professional), are up-to-date, run
> Internet
> Explorer 7, and are protected by Symantec Antivirus and Client Firewall.
> The Sony is the only computer that I can open the http://autos.msn.com
> website.
> Both of the other computers retun an MSN Autos - Error webpage (whose text
> is included at the bottom of this post). None of the options work. I've
> run
> SpyBot, CCleaner, WireShark, and HiJackThis without any unusual results.
> Any
> ideas?
> Thanks in advance for your help,
> John S
>
> "Sorry, the page you're trying to reach is temporarily unavailable or the
> page may no longer exist.
>
> Please try one of the following:
> Click your browser's Refresh button to try reconnecting.
> Check the spelling of the URL to make sure the address is correct
> (capitalization and punctuation are important) and then click your
> browser's
> Refresh button.
> Click your browser's Back button to return to the previous page.
> Click here to go to the MSN Autos home page or use the site map below to
> find the page you are looking for."

It reloads the same error page when I click any of the hyperlinks on the page.

"FrankV" wrote:

> What happens if you click MSN Autos on the error message page?
>
> Frank
>
> "JohnS" <JohnS@discussions.microsoft.com> wrote in message
> news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
> >I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO.
> >All
> > of them have Windows XP (Home or Professional), are up-to-date, run
> > Internet
> > Explorer 7, and are protected by Symantec Antivirus and Client Firewall.
> > The Sony is the only computer that I can open the http://autos.msn.com
> > website.
> > Both of the other computers retun an MSN Autos - Error webpage (whose text
> > is included at the bottom of this post). None of the options work. I've
> > run
> > SpyBot, CCleaner, WireShark, and HiJackThis without any unusual results.
> > Any
> > ideas?
> > Thanks in advance for your help,
> > John S
> >
> > "Sorry, the page you're trying to reach is temporarily unavailable or the
> > page may no longer exist.
> >
> > Please try one of the following:
> > Click your browser's Refresh button to try reconnecting.
> > Check the spelling of the URL to make sure the address is correct
> > (capitalization and punctuation are important) and then click your
> > browser's
> > Refresh button.
> > Click your browser's Back button to return to the previous page.
> > Click here to go to the MSN Autos home page or use the site map below to
> > find the page you are looking for."
>
>
>

I just tried and had no problem. It opened at
http://autos.msn.com/Default.aspx. See what this address does for you.

Frank

"JohnS" <JohnS@discussions.microsoft.com> wrote in message
news:D043D6D4-5FAF-46F0-B913-358270AE25DC@microsoft.com...
> It reloads the same error page when I click any of the hyperlinks on the
> page.
>
> "FrankV" wrote:
>
>> What happens if you click MSN Autos on the error message page?
>>
>> Frank
>>
>> "JohnS" <JohnS@discussions.microsoft.com> wrote in message
>> news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
>> >I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO.
>> >All
>> > of them have Windows XP (Home or Professional), are up-to-date, run
>> > Internet
>> > Explorer 7, and are protected by Symantec Antivirus and Client
>> > Firewall.
>> > The Sony is the only computer that I can open the http://autos.msn.com
>> > website.
>> > Both of the other computers retun an MSN Autos - Error webpage (whose
>> > text
>> > is included at the bottom of this post). None of the options work. I've
>> > run
>> > SpyBot, CCleaner, WireShark, and HiJackThis without any unusual
>> > results.
>> > Any
>> > ideas?
>> > Thanks in advance for your help,
>> > John S
>> >
>> > "Sorry, the page you're trying to reach is temporarily unavailable or
>> > the
>> > page may no longer exist.
>> >
>> > Please try one of the following:
>> > Click your browser's Refresh button to try reconnecting.
>> > Check the spelling of the URL to make sure the address is correct
>> > (capitalization and punctuation are important) and then click your
>> > browser's
>> > Refresh button.
>> > Click your browser's Back button to return to the previous page.
>> > Click here to go to the MSN Autos home page or use the site map below
>> > to
>> > find the page you are looking for."
>>
>>
>>

"JohnS" <JohnS@discussions.microsoft.com> wrote in message
news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
>I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO. All
> of them have Windows XP (Home or Professional), are up-to-date, run Internet
> Explorer 7, and are protected by Symantec Antivirus and Client Firewall.
> The Sony is the only computer that I can open the http://autos.msn.com
> website.

> Both of the other computers retun an MSN Autos - Error webpage (whose text
> is included at the bottom of this post). None of the options work.


That could be a symptom of invalid URL being generated by scripting.
Try temporarily setting Active Scripting to Prompt and then step through
the prompts using either Yes or No to allow that page to run its scripts.
Be very observant about what happens in all areas of the IE window
each time--Status bar, Title bar, Address bar as well as display area.

Another way to see what is happening would be to Run... Fiddler2
to trace the HTTP message flow. Since you have two cases, one
which works and one which doesn't the traces could be useful at least
by comparing them even if you don't know exactly what to look for
in the one which is failing.


> I've run
> SpyBot, CCleaner, WireShark,


Really? A TCP packet analyser? What did it show?
Again you could compare two traces even if you don't understand exactly
what either one is showing. Also, I hope you found the Follow TCP stream
command for the HTTP packets? That would make comparisons easier...


> and HiJackThis without any unusual results. Any
> ideas?
> Thanks in advance for your help,
> John S


This is the site's 404 page. E.g. I can reproduce it by appending junk
to the path in the Address bar...


http://autos.msn.com/blort


>
> "Sorry, the page you're trying to reach is temporarily unavailable or the
> page may no longer exist.
>
> Please try one of the following:
> Click your browser's Refresh button to try reconnecting.
> Check the spelling of the URL to make sure the address is correct
> (capitalization and punctuation are important) and then click your browser's
> Refresh button.
> Click your browser's Back button to return to the previous page.
> Click here to go to the MSN Autos home page or use the site map below to
> find the page you are looking for."


Good luck

Robert Aldwinckle
---

Frank,
I removed and reloaded IE7 last night because of some huge errors I was
having getting to My MSN. However, I did use your hyperlink to access MSN
Autos and it worked like a charm: anecdotal though, because of the
considerable changes in the operating environment.
Thanks for the help,
John

"FrankV" wrote:

> I just tried and had no problem. It opened at
> http://autos.msn.com/Default.aspx. See what this address does for you.
>
> Frank
>
> "JohnS" <JohnS@discussions.microsoft.com> wrote in message
> news:D043D6D4-5FAF-46F0-B913-358270AE25DC@microsoft.com...
> > It reloads the same error page when I click any of the hyperlinks on the
> > page.
> >
> > "FrankV" wrote:
> >
> >> What happens if you click MSN Autos on the error message page?
> >>
> >> Frank
> >>
> >> "JohnS" <JohnS@discussions.microsoft.com> wrote in message
> >> news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
> >> >I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO.
> >> >All
> >> > of them have Windows XP (Home or Professional), are up-to-date, run
> >> > Internet
> >> > Explorer 7, and are protected by Symantec Antivirus and Client
> >> > Firewall.
> >> > The Sony is the only computer that I can open the http://autos.msn.com
> >> > website.
> >> > Both of the other computers retun an MSN Autos - Error webpage (whose
> >> > text
> >> > is included at the bottom of this post). None of the options work. I've
> >> > run
> >> > SpyBot, CCleaner, WireShark, and HiJackThis without any unusual
> >> > results.
> >> > Any
> >> > ideas?
> >> > Thanks in advance for your help,
> >> > John S
> >> >
> >> > "Sorry, the page you're trying to reach is temporarily unavailable or
> >> > the
> >> > page may no longer exist.
> >> >
> >> > Please try one of the following:
> >> > Click your browser's Refresh button to try reconnecting.
> >> > Check the spelling of the URL to make sure the address is correct
> >> > (capitalization and punctuation are important) and then click your
> >> > browser's
> >> > Refresh button.
> >> > Click your browser's Back button to return to the previous page.
> >> > Click here to go to the MSN Autos home page or use the site map below
> >> > to
> >> > find the page you are looking for."
> >>
> >>
> >>
>
>
>

Robert,
I wound up reloading IE7 last night because of some serious problems I was
experiencing while trying to connect to My MSN. Everything appears to be
working appropriately this morning. I really appreciate your advice and will
likely return to it if I ever find myself in this predicament again.
I didn't keep the logs for WireShark or HiJack this: I have a friend that
manages LAN/WAN and forwarded them to him for review. He was unable to find
anything interesting and posted them on several forums with no results.
Thanks again,
John

"Robert Aldwinckle" wrote:

> "JohnS" <JohnS@discussions.microsoft.com> wrote in message
> news:A0884353-57D6-434C-8CAE-D92136413CA6@microsoft.com...
> >I have three computers: a homemade desktop, IBM ThinkPad, and Sony VAIO. All
> > of them have Windows XP (Home or Professional), are up-to-date, run Internet
> > Explorer 7, and are protected by Symantec Antivirus and Client Firewall.
> > The Sony is the only computer that I can open the http://autos.msn.com
> > website.
>
> > Both of the other computers retun an MSN Autos - Error webpage (whose text
> > is included at the bottom of this post). None of the options work.
>
>
> That could be a symptom of invalid URL being generated by scripting.
> Try temporarily setting Active Scripting to Prompt and then step through
> the prompts using either Yes or No to allow that page to run its scripts.
> Be very observant about what happens in all areas of the IE window
> each time--Status bar, Title bar, Address bar as well as display area.
>
> Another way to see what is happening would be to Run... Fiddler2
> to trace the HTTP message flow. Since you have two cases, one
> which works and one which doesn't the traces could be useful at least
> by comparing them even if you don't know exactly what to look for
> in the one which is failing.
>
>
> > I've run
> > SpyBot, CCleaner, WireShark,
>
>
> Really? A TCP packet analyser? What did it show?
> Again you could compare two traces even if you don't understand exactly
> what either one is showing. Also, I hope you found the Follow TCP stream
> command for the HTTP packets? That would make comparisons easier...
>
>
> > and HiJackThis without any unusual results. Any
> > ideas?
> > Thanks in advance for your help,
> > John S
>
>
> This is the site's 404 page. E.g. I can reproduce it by appending junk
> to the path in the Address bar...
>
>
> http://autos.msn.com/blort
>
>
> >
> > "Sorry, the page you're trying to reach is temporarily unavailable or the
> > page may no longer exist.
> >
> > Please try one of the following:
> > Click your browser's Refresh button to try reconnecting.
> > Check the spelling of the URL to make sure the address is correct
> > (capitalization and punctuation are important) and then click your browser's
> > Refresh button.
> > Click your browser's Back button to return to the previous page.
> > Click here to go to the MSN Autos home page or use the site map below to
> > find the page you are looking for."
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>