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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Microsoft > Internet Explorer

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  #1 (permalink)  
Old 01-13-2008, 08:17 PM
=?Utf-8?B?Z2luYWNpY28=?=
 
Posts: n/a
Memory error when closing IE7

This error consistently happens when I close Internet Explorer. Have
uninstalled/reinstalled, same issue.

IEXPLORE.EXE - Application Error
The instruction at "0x749860b0" referenced memory at "0x00000000". The
memory could not be "read".
Click on OK to terminate the program

Internet Explorer version 7.0.5730.13

System Information:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name COMPUTERNAME
System Manufacturer Hewlett-Packard
System Model Pavilion dv8000 (EP404UA#ABA)
System Type X86-based PC
Processor x86 Family 15 Model 36 Stepping 2 AuthenticAMD ~1790 Mhz
BIOS Version/Date Hewlett-Packard F.05, 10/12/2005
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name COMPUTERNAME\User Name
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 179.77 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys




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  #2 (permalink)  
Old 01-13-2008, 08:39 PM
Don Varnau
 
Posts: n/a
Re: Memory error when closing IE7

Hi,
You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.
More at:
IEBlog Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking, appearance tweaking programs to see if one
of them is causing the problem. Any program that interacts with Internet
Explorer could be causing this.

A firewall might be causing this problem, but be sure to turn on
the Windows Firewall from Control Panel> Windows Firewall before disabling a
third-party firewall or security suite during testing.
- - -
Or This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview

Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware

827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315

What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/secu...ywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

"ginacico" <ginacico@discussions.microsoft.com> wrote in message
news:FBB50885-FA9B-4EB3-A45C-1B5180FB872F@microsoft.com...
> This error consistently happens when I close Internet Explorer. Have
> uninstalled/reinstalled, same issue.
>
> IEXPLORE.EXE - Application Error
> The instruction at "0x749860b0" referenced memory at "0x00000000". The
> memory could not be "read".
> Click on OK to terminate the program
>
> Internet Explorer version 7.0.5730.13
>
> System Information:
> OS Name Microsoft Windows XP Home Edition
> Version 5.1.2600 Service Pack 2 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name COMPUTERNAME
> System Manufacturer Hewlett-Packard
> System Model Pavilion dv8000 (EP404UA#ABA)
> System Type X86-based PC
> Processor x86 Family 15 Model 36 Stepping 2 AuthenticAMD ~1790 Mhz
> BIOS Version/Date Hewlett-Packard F.05, 10/12/2005
> SMBIOS Version 2.31
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158)"
> User Name COMPUTERNAME\User Name
> Time Zone Eastern Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 179.77 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys


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  #3 (permalink)  
Old 01-13-2008, 09:56 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: Memory error when closing IE7

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,
do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.]

Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ginacico wrote:
> This error consistently happens when I close Internet Explorer. Have
> uninstalled/reinstalled, same issue.
>
> IEXPLORE.EXE - Application Error
> The instruction at "0x749860b0" referenced memory at "0x00000000". The
> memory could not be "read".
> Click on OK to terminate the program
>
> Internet Explorer version 7.0.5730.13
>
> System Information:
> OS Name Microsoft Windows XP Home Edition
> Version 5.1.2600 Service Pack 2 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name COMPUTERNAME
> System Manufacturer Hewlett-Packard
> System Model Pavilion dv8000 (EP404UA#ABA)
> System Type X86-based PC
> Processor x86 Family 15 Model 36 Stepping 2 AuthenticAMD ~1790 Mhz
> BIOS Version/Date Hewlett-Packard F.05, 10/12/2005
> SMBIOS Version 2.31
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\system32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.2180
> (xpsp_sp2_rtm.040803-2158)"
> User Name COMPUTERNAME\User Name
> Time Zone Eastern Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 179.77 MB
> Total Virtual Memory 2.00 GB
> Available Virtual Memory 1.96 GB
> Page File Space 1.22 GB
> Page File C:\pagefile.sys


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