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Old 12-03-2007, 08:38 PM
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RE: Activation office 2007 professional when starting picture mana

This is the most frustrating way to try to get help for this BUG in
Microsoft's SW. I called the 800# and they wouldn't transfer me to the
PowerPoint team because my laptop came pre-loaded with MS Office SB 2007.
After waiting on hold with IBM they told me it was a MS office! I called MS
back and got a different person, and they transfered me. The PowerPoint Team
also handles Picture Manager, and they knew exactly what I was talking about
and emailed me the work-around. The tech I spoke to was great:
"Vikram Bhatia2" <v-9vibh@mssupport.microsoft.com>
Put: "Office 2007 Picture Manager : Activation Issue" in the subject and
request that they send you the fix-it files and instructions.
Good luck!

--
Heather


"Soong" wrote:

> Hi,
>
> I have the same problems too, 1 of my customer has purchase the Office 2007
> SBE media-less license. When my customer starting the Picture Manager the
> Activation Wizard pop up and asking for Activation or Purchase of license. I
> suspect is my vendor installing the Office Professional version using the SBE
> Product Key.
>
> So I try to uninstall the whole Office 2007 and do a fresh install by using
> the download version from Microsoft website
> "www.microsoft.com/office/backup". Because my customer version don't include
> any CDs.
>
> What I have downloaded was the Office 2007 Professional Hybrid version, no
> matter how many times I choose my version as "Office Small Business 2007",
> the downloaded files still is "Office 2007 Professional Hybrid" version.
>
> So I still use it to install and what I get is still the same thing, even I
> didn't choose MS Access during the installation the result is still the same
> thing.
>
> So my question is, why Microsoft don't have a link for us who purchase the
> Office SBE version to download the installation files instead giving us the
> "Office 2007 Professional Hybrid" version to download....
>
> I was thinking if I have the SBE installation files downloaded and plus the
> SBE product key from my customer, this problems can be solved.
>
> Please Help.....
>
> Thanks.
>
> Regards,
> Soong.
>
>
>
>
>
> "DKG Automatisering" wrote:
>
> > Hello,
> >
> > For one of our customers we installed Office 2007 SBE
> > during setup we select everything except access 2007
> >
> > Now when the customer tries to start picture manager, the activation wizard
> > pops up with a screen to tell that access 2007 is not included in our
> > version and we can upgrade to the professional edition.
> > Because we don't need access 2007, we choose close.
> >
> > Picture manager starts, but all the options to edit pictures are gray.
> >
> > As far as we know, picture manager should be included in all office 2007
> > editions right?
> > What can we do to stop this for the customer very annoying pop-up and to use
> > picture manager?
> >
> > I hope somebody can help us,
> >
> > Thanks,
> >
> > Marco Bleeker
> > DKG Automatisering
> >
> >
> >

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