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BEWARE - Office 2007 Trial Software
It appears there are numerous issues relating Office 2007 product licencing
that MS should publish in their Office knowledge base, for example: I have a fully licensed (retail) XP Pro SP2/Office 2003 software base and decided to trial Project 2007. On expiry of the trial, I noticed the functionality of some Office Tools such as MS Picture Manager, had been restricted to read only. I removed (add/remove programs) the MS Project 2007 trial software in the hope that it would reinstate my licenced software functionality but surprise, surprise - it actually appears to have partially deinstalled Office 2003 as when I run Excel, Word etc, it commences setup and calls for the installation CD. This wouldn't have caused me too much grief other than it was unexpected and my install disk is on the other side of the planet. I have reinstalled the trial Project 2007 software (which of course has passed its expiry date) and surprise, surprise I have Office products back online - but with Picture Manager 2007 restricted to read only. This has enabled e to stay on the air untill my CD's arrive but why is it so? It appears that I have to reinstall Office, or part there-of to, uninstall Project 2007? Hmmmm..not happy Bill. Anyone else had this problem, if so how did you get around it. What do you MVPs say about this issue? Cheers BobP |
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Re: BEWARE - Office 2007 Trial Software
Sorry you've run into this bit of frustration.
Arguments between Office trial versions and earlier existing versions are common. On at least some of the download pages, MS warns about this, though I think we'll agree that it's nowhere near obvious or strongly worded enough. Problems are also common when you have multiple versions of Office/Office apps installed and neede to uninstall or update any of them. In a nutshell, you pretty much have to expect problems of one sort or another when multiple versions are installed, and should probably avoid installing trial versions on any computers you can't risk losing full use of. Virtual machines are very useful for test purposes. In article <51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com>, BobP wrote: > It appears there are numerous issues relating Office 2007 product licencing > that MS should publish in their Office knowledge base, for example: > > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base and > decided to trial Project 2007. On expiry of the trial, I noticed the > functionality of some Office Tools such as MS Picture Manager, had been > restricted to read only. > > I removed (add/remove programs) the MS Project 2007 trial software in the > hope that it would reinstate my licenced software functionality but surprise, > surprise - it actually appears to have partially deinstalled Office 2003 as > when I run Excel, Word etc, it commences setup and calls for the installation > CD. > > This wouldn't have caused me too much grief other than it was unexpected and > my install disk is on the other side of the planet. > > I have reinstalled the trial Project 2007 software (which of course has > passed its expiry date) and surprise, surprise I have Office products back > online - but with Picture Manager 2007 restricted to read only. This has > enabled e to stay on the air untill my CD's arrive but why is it so? > > It appears that I have to reinstall Office, or part there-of to, uninstall > Project 2007? > > Hmmmm..not happy Bill. > > Anyone else had this problem, if so how did you get around it. What do you > MVPs say about this issue? > > Cheers > > BobP > -- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
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Re: BEWARE - Office 2007 Trial Software
Are you being prompted to go through license activation when you launch
Picture Manager? [I agree that the trial software install/uninstall situation is farked up, but unfortunately I can't do anything about it except complain. And trust me, I do a lot of that. ;-) ] -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/power...noy/index.html "BobP" <BobP@discussions.microsoft.com> wrote in message news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... > It appears there are numerous issues relating Office 2007 product > licencing > that MS should publish in their Office knowledge base, for example: > > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base and > decided to trial Project 2007. On expiry of the trial, I noticed the > functionality of some Office Tools such as MS Picture Manager, had been > restricted to read only. > > I removed (add/remove programs) the MS Project 2007 trial software in the > hope that it would reinstate my licenced software functionality but > surprise, > surprise - it actually appears to have partially deinstalled Office 2003 > as > when I run Excel, Word etc, it commences setup and calls for the > installation > CD. > > This wouldn't have caused me too much grief other than it was unexpected > and > my install disk is on the other side of the planet. > > I have reinstalled the trial Project 2007 software (which of course has > passed its expiry date) and surprise, surprise I have Office products back > online - but with Picture Manager 2007 restricted to read only. This has > enabled e to stay on the air untill my CD's arrive but why is it so? > > It appears that I have to reinstall Office, or part there-of to, uninstall > Project 2007? > > Hmmmm..not happy Bill. > > Anyone else had this problem, if so how did you get around it. What do you > MVPs say about this issue? > > Cheers > > BobP > |
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Re: BEWARE - Office 2007 Trial Software
Yep. But it is what happens to Office 2003 after I unistall the trial product
that is most disturbing. It seems to me that trial software needs to make use of a specific "uninstall" that will restore anything that is changed to its previous stste. Of course there are risks associated with trialing software on a production system however it is the time taken to unravel the mystery that p----- me off. How hard can it be to put the disclaimer on the download page: "BEWARE: Installation of this trial product may require reinstallation of previous versions of your software. See KB#xxxxxxxx." Thanks for confirming my assessment of the situation. Cheers "Echo S" wrote: > Are you being prompted to go through license activation when you launch > Picture Manager? > > [I agree that the trial software install/uninstall situation is farked up, > but unfortunately I can't do anything about it except complain. And trust > me, I do a lot of that. ;-) ] > > -- > Echo [MS PPT MVP] http://www.echosvoice.com > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl > Fixing PowerPoint Annoyances > http://www.oreilly.com/catalog/power...noy/index.html > > "BobP" <BobP@discussions.microsoft.com> wrote in message > news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... > > It appears there are numerous issues relating Office 2007 product > > licencing > > that MS should publish in their Office knowledge base, for example: > > > > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base and > > decided to trial Project 2007. On expiry of the trial, I noticed the > > functionality of some Office Tools such as MS Picture Manager, had been > > restricted to read only. > > > > I removed (add/remove programs) the MS Project 2007 trial software in the > > hope that it would reinstate my licenced software functionality but > > surprise, > > surprise - it actually appears to have partially deinstalled Office 2003 > > as > > when I run Excel, Word etc, it commences setup and calls for the > > installation > > CD. > > > > This wouldn't have caused me too much grief other than it was unexpected > > and > > my install disk is on the other side of the planet. > > > > I have reinstalled the trial Project 2007 software (which of course has > > passed its expiry date) and surprise, surprise I have Office products back > > online - but with Picture Manager 2007 restricted to read only. This has > > enabled e to stay on the air untill my CD's arrive but why is it so? > > > > It appears that I have to reinstall Office, or part there-of to, uninstall > > Project 2007? > > > > Hmmmm..not happy Bill. > > > > Anyone else had this problem, if so how did you get around it. What do you > > MVPs say about this issue? > > > > Cheers > > > > BobP > > > |
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Re: BEWARE - Office 2007 Trial Software
Yes, I understand and don't disagree. I was only asking about the License
Activation and Picture Manager because there's a hotfix available for that. Call Microsoft product support and tell them you're being prompted to go through License Activation when you launch Picture Manager, and they'll put you through to the PowerPoint support team -- which is also doing Picture Manager support and can provide you with a fix for this. You won't be charged for this support call. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/power...noy/index.html "BobP" <BobP@discussions.microsoft.com> wrote in message news:FBC2B4B3-A6D8-4B66-829D-8660FAF6CAC3@microsoft.com... > Yep. But it is what happens to Office 2003 after I unistall the trial > product > that is most disturbing. > > It seems to me that trial software needs to make use of a specific > "uninstall" that will restore anything that is changed to its previous > stste. > > Of course there are risks associated with trialing software on a > production > system however it is the time taken to unravel the mystery that p----- me > off. How hard can it be to put the disclaimer on the download page: > > "BEWARE: Installation of this trial product may require reinstallation of > previous versions of your software. See KB#xxxxxxxx." > > Thanks for confirming my assessment of the situation. > > Cheers > > "Echo S" wrote: > >> Are you being prompted to go through license activation when you launch >> Picture Manager? >> >> [I agree that the trial software install/uninstall situation is farked >> up, >> but unfortunately I can't do anything about it except complain. And trust >> me, I do a lot of that. ;-) ] >> >> -- >> Echo [MS PPT MVP] http://www.echosvoice.com >> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm >> (New!) The PowerPoint 2007 Complete Makeover Kit >> http://tinyurl.com/2qzlpl >> Fixing PowerPoint Annoyances >> http://www.oreilly.com/catalog/power...noy/index.html >> >> "BobP" <BobP@discussions.microsoft.com> wrote in message >> news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... >> > It appears there are numerous issues relating Office 2007 product >> > licencing >> > that MS should publish in their Office knowledge base, for example: >> > >> > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base >> > and >> > decided to trial Project 2007. On expiry of the trial, I noticed the >> > functionality of some Office Tools such as MS Picture Manager, had been >> > restricted to read only. >> > >> > I removed (add/remove programs) the MS Project 2007 trial software in >> > the >> > hope that it would reinstate my licenced software functionality but >> > surprise, >> > surprise - it actually appears to have partially deinstalled Office >> > 2003 >> > as >> > when I run Excel, Word etc, it commences setup and calls for the >> > installation >> > CD. >> > >> > This wouldn't have caused me too much grief other than it was >> > unexpected >> > and >> > my install disk is on the other side of the planet. >> > >> > I have reinstalled the trial Project 2007 software (which of course has >> > passed its expiry date) and surprise, surprise I have Office products >> > back >> > online - but with Picture Manager 2007 restricted to read only. This >> > has >> > enabled e to stay on the air untill my CD's arrive but why is it so? >> > >> > It appears that I have to reinstall Office, or part there-of to, >> > uninstall >> > Project 2007? >> > >> > Hmmmm..not happy Bill. >> > >> > Anyone else had this problem, if so how did you get around it. What do >> > you >> > MVPs say about this issue? >> > >> > Cheers >> > >> > BobP >> > >> |
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Re: BEWARE - Office 2007 Trial Software
Will do. Thank you for your help.
"Echo S" wrote: > Yes, I understand and don't disagree. I was only asking about the License > Activation and Picture Manager because there's a hotfix available for that. > Call Microsoft product support and tell them you're being prompted to go > through License Activation when you launch Picture Manager, and they'll put > you through to the PowerPoint support team -- which is also doing Picture > Manager support and can provide you with a fix for this. You won't be > charged for this support call. > > -- > Echo [MS PPT MVP] http://www.echosvoice.com > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl > Fixing PowerPoint Annoyances > http://www.oreilly.com/catalog/power...noy/index.html > > "BobP" <BobP@discussions.microsoft.com> wrote in message > news:FBC2B4B3-A6D8-4B66-829D-8660FAF6CAC3@microsoft.com... > > Yep. But it is what happens to Office 2003 after I unistall the trial > > product > > that is most disturbing. > > > > It seems to me that trial software needs to make use of a specific > > "uninstall" that will restore anything that is changed to its previous > > stste. > > > > Of course there are risks associated with trialing software on a > > production > > system however it is the time taken to unravel the mystery that p----- me > > off. How hard can it be to put the disclaimer on the download page: > > > > "BEWARE: Installation of this trial product may require reinstallation of > > previous versions of your software. See KB#xxxxxxxx." > > > > Thanks for confirming my assessment of the situation. > > > > Cheers > > > > "Echo S" wrote: > > > >> Are you being prompted to go through license activation when you launch > >> Picture Manager? > >> > >> [I agree that the trial software install/uninstall situation is farked > >> up, > >> but unfortunately I can't do anything about it except complain. And trust > >> me, I do a lot of that. ;-) ] > >> > >> -- > >> Echo [MS PPT MVP] http://www.echosvoice.com > >> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > >> (New!) The PowerPoint 2007 Complete Makeover Kit > >> http://tinyurl.com/2qzlpl > >> Fixing PowerPoint Annoyances > >> http://www.oreilly.com/catalog/power...noy/index.html > >> > >> "BobP" <BobP@discussions.microsoft.com> wrote in message > >> news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... > >> > It appears there are numerous issues relating Office 2007 product > >> > licencing > >> > that MS should publish in their Office knowledge base, for example: > >> > > >> > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base > >> > and > >> > decided to trial Project 2007. On expiry of the trial, I noticed the > >> > functionality of some Office Tools such as MS Picture Manager, had been > >> > restricted to read only. > >> > > >> > I removed (add/remove programs) the MS Project 2007 trial software in > >> > the > >> > hope that it would reinstate my licenced software functionality but > >> > surprise, > >> > surprise - it actually appears to have partially deinstalled Office > >> > 2003 > >> > as > >> > when I run Excel, Word etc, it commences setup and calls for the > >> > installation > >> > CD. > >> > > >> > This wouldn't have caused me too much grief other than it was > >> > unexpected > >> > and > >> > my install disk is on the other side of the planet. > >> > > >> > I have reinstalled the trial Project 2007 software (which of course has > >> > passed its expiry date) and surprise, surprise I have Office products > >> > back > >> > online - but with Picture Manager 2007 restricted to read only. This > >> > has > >> > enabled e to stay on the air untill my CD's arrive but why is it so? > >> > > >> > It appears that I have to reinstall Office, or part there-of to, > >> > uninstall > >> > Project 2007? > >> > > >> > Hmmmm..not happy Bill. > >> > > >> > Anyone else had this problem, if so how did you get around it. What do > >> > you > >> > MVPs say about this issue? > >> > > >> > Cheers > >> > > >> > BobP > >> > > >> > |
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Re: BEWARE - Office 2007 Trial Software
Surprise, surprise...MS Australia can't (will not) help me. They have no
knowledge of a hot fix for Picture Manager and have no desire to look for one without a KB# or some other reference. Would you have a fix reference number by any chance? Cheers "Echo S" wrote: > Yes, I understand and don't disagree. I was only asking about the License > Activation and Picture Manager because there's a hotfix available for that. > Call Microsoft product support and tell them you're being prompted to go > through License Activation when you launch Picture Manager, and they'll put > you through to the PowerPoint support team -- which is also doing Picture > Manager support and can provide you with a fix for this. You won't be > charged for this support call. > > -- > Echo [MS PPT MVP] http://www.echosvoice.com > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl > Fixing PowerPoint Annoyances > http://www.oreilly.com/catalog/power...noy/index.html > > "BobP" <BobP@discussions.microsoft.com> wrote in message > news:FBC2B4B3-A6D8-4B66-829D-8660FAF6CAC3@microsoft.com... > > Yep. But it is what happens to Office 2003 after I unistall the trial > > product > > that is most disturbing. > > > > It seems to me that trial software needs to make use of a specific > > "uninstall" that will restore anything that is changed to its previous > > stste. > > > > Of course there are risks associated with trialing software on a > > production > > system however it is the time taken to unravel the mystery that p----- me > > off. How hard can it be to put the disclaimer on the download page: > > > > "BEWARE: Installation of this trial product may require reinstallation of > > previous versions of your software. See KB#xxxxxxxx." > > > > Thanks for confirming my assessment of the situation. > > > > Cheers > > > > "Echo S" wrote: > > > >> Are you being prompted to go through license activation when you launch > >> Picture Manager? > >> > >> [I agree that the trial software install/uninstall situation is farked > >> up, > >> but unfortunately I can't do anything about it except complain. And trust > >> me, I do a lot of that. ;-) ] > >> > >> -- > >> Echo [MS PPT MVP] http://www.echosvoice.com > >> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > >> (New!) The PowerPoint 2007 Complete Makeover Kit > >> http://tinyurl.com/2qzlpl > >> Fixing PowerPoint Annoyances > >> http://www.oreilly.com/catalog/power...noy/index.html > >> > >> "BobP" <BobP@discussions.microsoft.com> wrote in message > >> news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... > >> > It appears there are numerous issues relating Office 2007 product > >> > licencing > >> > that MS should publish in their Office knowledge base, for example: > >> > > >> > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base > >> > and > >> > decided to trial Project 2007. On expiry of the trial, I noticed the > >> > functionality of some Office Tools such as MS Picture Manager, had been > >> > restricted to read only. > >> > > >> > I removed (add/remove programs) the MS Project 2007 trial software in > >> > the > >> > hope that it would reinstate my licenced software functionality but > >> > surprise, > >> > surprise - it actually appears to have partially deinstalled Office > >> > 2003 > >> > as > >> > when I run Excel, Word etc, it commences setup and calls for the > >> > installation > >> > CD. > >> > > >> > This wouldn't have caused me too much grief other than it was > >> > unexpected > >> > and > >> > my install disk is on the other side of the planet. > >> > > >> > I have reinstalled the trial Project 2007 software (which of course has > >> > passed its expiry date) and surprise, surprise I have Office products > >> > back > >> > online - but with Picture Manager 2007 restricted to read only. This > >> > has > >> > enabled e to stay on the air untill my CD's arrive but why is it so? > >> > > >> > It appears that I have to reinstall Office, or part there-of to, > >> > uninstall > >> > Project 2007? > >> > > >> > Hmmmm..not happy Bill. > >> > > >> > Anyone else had this problem, if so how did you get around it. What do > >> > you > >> > MVPs say about this issue? > >> > > >> > Cheers > >> > > >> > BobP > >> > > >> > |
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Re: BEWARE - Office 2007 Trial Software
In article <56A3D4F9-3379-4A29-8D53-AA4A75920911@microsoft.com>, BobP wrote:
> Surprise, surprise...MS Australia can't (will not) help me. They have no > knowledge of a hot fix for Picture Manager and have no desire to look for one > without a KB# or some other reference. > > Would you have a fix reference number by any chance? Does this help any: http://forums.techarena.in/showthread.php?p=3168929 > > Cheers > > "Echo S" wrote: > > > Yes, I understand and don't disagree. I was only asking about the License > > Activation and Picture Manager because there's a hotfix available for that. > > Call Microsoft product support and tell them you're being prompted to go > > through License Activation when you launch Picture Manager, and they'll put > > you through to the PowerPoint support team -- which is also doing Picture > > Manager support and can provide you with a fix for this. You won't be > > charged for this support call. > > > > -- > > Echo [MS PPT MVP] http://www.echosvoice.com > > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > > (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl > > Fixing PowerPoint Annoyances > > http://www.oreilly.com/catalog/power...noy/index.html > > > > "BobP" <BobP@discussions.microsoft.com> wrote in message > > news:FBC2B4B3-A6D8-4B66-829D-8660FAF6CAC3@microsoft.com... > > > Yep. But it is what happens to Office 2003 after I unistall the trial > > > product > > > that is most disturbing. > > > > > > It seems to me that trial software needs to make use of a specific > > > "uninstall" that will restore anything that is changed to its previous > > > stste. > > > > > > Of course there are risks associated with trialing software on a > > > production > > > system however it is the time taken to unravel the mystery that p----- me > > > off. How hard can it be to put the disclaimer on the download page: > > > > > > "BEWARE: Installation of this trial product may require reinstallation of > > > previous versions of your software. See KB#xxxxxxxx." > > > > > > Thanks for confirming my assessment of the situation. > > > > > > Cheers > > > > > > "Echo S" wrote: > > > > > >> Are you being prompted to go through license activation when you launch > > >> Picture Manager? > > >> > > >> [I agree that the trial software install/uninstall situation is farked > > >> up, > > >> but unfortunately I can't do anything about it except complain. And trust > > >> me, I do a lot of that. ;-) ] > > >> > > >> -- > > >> Echo [MS PPT MVP] http://www.echosvoice.com > > >> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm > > >> (New!) The PowerPoint 2007 Complete Makeover Kit > > >> http://tinyurl.com/2qzlpl > > >> Fixing PowerPoint Annoyances > > >> http://www.oreilly.com/catalog/power...noy/index.html > > >> > > >> "BobP" <BobP@discussions.microsoft.com> wrote in message > > >> news:51C1EB91-B6A0-46FC-B729-F4EFF474AB98@microsoft.com... > > >> > It appears there are numerous issues relating Office 2007 product > > >> > licencing > > >> > that MS should publish in their Office knowledge base, for example: > > >> > > > >> > I have a fully licensed (retail) XP Pro SP2/Office 2003 software base > > >> > and > > >> > decided to trial Project 2007. On expiry of the trial, I noticed the > > >> > functionality of some Office Tools such as MS Picture Manager, had been > > >> > restricted to read only. > > >> > > > >> > I removed (add/remove programs) the MS Project 2007 trial software in > > >> > the > > >> > hope that it would reinstate my licenced software functionality but > > >> > surprise, > > >> > surprise - it actually appears to have partially deinstalled Office > > >> > 2003 > > >> > as > > >> > when I run Excel, Word etc, it commences setup and calls for the > > >> > installation > > >> > CD. > > >> > > > >> > This wouldn't have caused me too much grief other than it was > > >> > unexpected > > >> > and > > >> > my install disk is on the other side of the planet. > > >> > > > >> > I have reinstalled the trial Project 2007 software (which of course has > > >> > passed its expiry date) and surprise, surprise I have Office products > > >> > back > > >> > online - but with Picture Manager 2007 restricted to read only. This > > >> > has > > >> > enabled e to stay on the air untill my CD's arrive but why is it so? > > >> > > > >> > It appears that I have to reinstall Office, or part there-of to, > > >> > uninstall > > >> > Project 2007? > > >> > > > >> > Hmmmm..not happy Bill. > > >> > > > >> > Anyone else had this problem, if so how did you get around it. What do > > >> > you > > >> > MVPs say about this issue? > > >> > > > >> > Cheers > > >> > > > >> > BobP > > >> > > > >> > > > -- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
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