Ok I am sure you have had this question before but I cannot find a good
answer for it anywhere.

I am installing a legal copy of Office XP Pro onto my XP home system. I have
Office 2000 on there now. And it works fine.

At some point in the install of Office XP Pro it stops at
Registering program identifiers
ProgID: MSOHelp.HtmlHelp

Then another window pops up and says
Error 1402 Setup cannot poen the registery key
UNKNOWN\MsoHELP.htmlHelp\CLSID. Veryify..blah blah blah

I am the administrator, I have used all spyware removers, virus scans and so
forth and the system is clean.

Why is this doing this and how do I fix it?
Thanks

Is it safe to assume that no one knows how to answer this question? Is there
anyone who can tell where I might even go for help?

Thanks

"Dig" wrote:

> Ok I am sure you have had this question before but I cannot find a good
> answer for it anywhere.
>
> I am installing a legal copy of Office XP Pro onto my XP home system. I have
> Office 2000 on there now. And it works fine.
>
> At some point in the install of Office XP Pro it stops at
> Registering program identifiers
> ProgID: MSOHelp.HtmlHelp
>
> Then another window pops up and says
> Error 1402 Setup cannot poen the registery key
> UNKNOWN\MsoHELP.htmlHelp\CLSID. Veryify..blah blah blah
>
> I am the administrator, I have used all spyware removers, virus scans and so
> forth and the system is clean.
>
> Why is this doing this and how do I fix it?
> Thanks

In article <F7CCA316-354A-44EA-BDBE-3DACCD844044@microsoft.com>, Dig wrote:
> Error 1402 Setup cannot poen the registery key
>

Try typing the entire error message into Google (correct the typos first):

Error 1402 Setup cannot open the registry key

--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
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