I just bought and downloaded and registered Money Essentials after using
Moaney Plus for the trial period.

After installation, Essentials does not put a shortcut on the desktop and no
other links to open ONLY Eseentials.
So I got to open up my old link to Money Plus. When I go to sign into
Passport, it gives me a message that Essential cannot open previous versions
of Money or its files. I now cannot open anything and Microsoft wants to
charge me $35 for tech help on their junk product thats not even compatible.

Any ideas?

=?Utf-8?B?SkVSRU1Z?= <JEREMY@discussions.microsoft.com> wrote on 30 Apr
2008 in group microsoft.public.money:

> I just bought and downloaded and registered Money Essentials after
> using Moaney Plus for the trial period.
>
> After installation, Essentials does not put a shortcut on the desktop
> and no other links to open ONLY Eseentials.
> So I got to open up my old link to Money Plus. When I go to sign into
> Passport, it gives me a message that Essential cannot open previous
> versions of Money or its files. I now cannot open anything and
> Microsoft wants to charge me $35 for tech help on their junk product
> thats not even compatible.
>
> Any ideas?

Return Essentials and purchase a more capable version. Essentials cannot
open or import data from other versions of Money. It has none of the
features you're used to.

Go back to the web site where you bought Essentials and return it for a
refund.
--
Steve B.
New Life Home Improvement

We don't call it MEss around here for nothing.

See Steve's post for other ideas.

"JEREMY" <JEREMY@discussions.microsoft.com> wrote in message
news:EFED293D-22B0-4219-9CBD-0753EE2D7B02@microsoft.com...
>I just bought and downloaded and registered Money Essentials after using
> Moaney Plus for the trial period.
>
> After installation, Essentials does not put a shortcut on the desktop and
> no
> other links to open ONLY Eseentials.
> So I got to open up my old link to Money Plus. When I go to sign into
> Passport, it gives me a message that Essential cannot open previous
> versions
> of Money or its files. I now cannot open anything and Microsoft wants to
> charge me $35 for tech help on their junk product thats not even
> compatible.
>
> Any ideas?

Steve is correct in the fine print you will find the information that
Essentials will not convert previous files. So you will need to upgrade to
at least deluxe.


On 4/30/08 8:06 PM, in article
Xns9A90B836CB70D184365720018436572@207.46.248.16, "Steve" wrote:

> =?Utf-8?B?SkVSRU1Z?= <JEREMY@discussions.microsoft.com> wrote on 30 Apr
> 2008 in group microsoft.public.money:
>
>> I just bought and downloaded and registered Money Essentials after
>> using Moaney Plus for the trial period.
>>
>> After installation, Essentials does not put a shortcut on the desktop
>> and no other links to open ONLY Eseentials.
>> So I got to open up my old link to Money Plus. When I go to sign into
>> Passport, it gives me a message that Essential cannot open previous
>> versions of Money or its files. I now cannot open anything and
>> Microsoft wants to charge me $35 for tech help on their junk product
>> thats not even compatible.
>>
>> Any ideas?
>
> Return Essentials and purchase a more capable version. Essentials cannot
> open or import data from other versions of Money. It has none of the
> features you're used to.
>
> Go back to the web site where you bought Essentials and return it for a
> refund.