I received a mail from noreply@earthcam.com..this is stuck in the in-Box...I
cant open it or use any of the facilities in Outlook Express the system is
completely hung up........I have tried adware removal etc but no good.....how
do I free up the OE any help please gratefully received....

"ken miller" <kenmiller@discussions.microsoft.com> wrote in message
news:528DB566-C854-41EB-8A19-E195EA3F3EED@microsoft.com...
>I received a mail from noreply@earthcam.com..this is stuck in the
>in-Box...I
> cant open it or use any of the facilities in Outlook Express the
> system is
> completely hung up........I have tried adware removal etc but no
> good.....how
> do I free up the OE any help please gratefully received....


I suspect the "stuck" email may be a very large file. If so, you will
need to find a way of deleting it from the mail server.

Does your email provider offer a webmail option. If so, log on to your
email account via webmail. Go to the list of messages in your inbox and
delete the offending item.

If your email provider does not offer a webmail option, you could
establish a "Message Rule" (Tools / Message Rules / Mail) in Outlook
Express.

1. Create a Message Rule - Where the from line contains
[noreply@earthcam.com], delete it from the server.

2. Click on send / receive

3. If it works, remove the Message Rule

4. If it doesn't work, you could try an external mailbox scanning
utility such as POP3 Scan Mailbox
(http://www.kempston.net/smb/download.html)

"ken miller" <kenmiller@discussions.microsoft.com> wrote in message
news:528DB566-C854-41EB-8A19-E195EA3F3EED@microsoft.com...
>I received a mail from noreply@earthcam.com..this is stuck in the
>in-Box...I
> cant open it or use any of the facilities in Outlook Express the system is
> completely hung up........I have tried adware removal etc but no
> good.....how
> do I free up the OE any help please gratefully received....

View | Layout. Turn off the Preview Pane and you should be able to delete
it.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

See if it will delete while working offline. File | Work Offline & View |
Layout: Uncheck the Preview Pane.

If that doesn't do it, move all messages to a local folder you create and
then delete the Inbox as follows.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the Inbox.dbx and delete it. A new Inbox will be
created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"ken miller" <kenmiller@discussions.microsoft.com> wrote in message
news:528DB566-C854-41EB-8A19-E195EA3F3EED@microsoft.com...
>I received a mail from noreply@earthcam.com..this is stuck in the
>in-Box...I
> cant open it or use any of the facilities in Outlook Express the system is
> completely hung up........I have tried adware removal etc but no
> good.....how
> do I free up the OE any help please gratefully received....