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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Microsoft > Outlook Express

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  #1 (permalink)  
Old 05-25-2008, 11:59 PM
=?Utf-8?B?Um95?=
 
Posts: n/a
Outlook express 6 error message

Hi all,
I have mellinium edition, outlook express 6. When I open up outlook
express or press send/receive I get the following error when I go to
download emails from the server to my inbox:
An unknown error has occurred. Account: 'mail.cableone.net', Server:
'mail.cableone.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0131
Also when this occurs, my inbox is blank with none of my emails in it.
Occasionally, rarely, I can receive my emails from the server and my inbox
emails are there. But the next time I try to open outlook express, I get the
same error message again and the inbox is blank. If anybody has a solution
to this, it would be greatly appreciated.

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  #2 (permalink)  
Old 05-26-2008, 12:42 AM
Bruce Hagen
 
Posts: n/a
Re: Outlook express 6 error message

Start by compacting your folders.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

If that does not resolve the problem, Folders.dbx is probably corrupt. See
this first.

Consequences of deleting Folders.dbx:
http://www.insideoe.com/files/store.htm#deldbx

To create a new Folders.dbx file, first close OE.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

A new Folders.dbx file will be created when you open OE and the problem
should be resolved.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Roy" <Roy@discussions.microsoft.com> wrote in message
news:07971750-0819-4B0D-AED3-6DC61A6984CC@microsoft.com...
> Hi all,
> I have mellinium edition, outlook express 6. When I open up outlook
> express or press send/receive I get the following error when I go to
> download emails from the server to my inbox:
> An unknown error has occurred. Account: 'mail.cableone.net', Server:
> 'mail.cableone.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800C0131
> Also when this occurs, my inbox is blank with none of my emails in it.
> Occasionally, rarely, I can receive my emails from the server and my
> inbox
> emails are there. But the next time I try to open outlook express, I get
> the
> same error message again and the inbox is blank. If anybody has a
> solution
> to this, it would be greatly appreciated.
>


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  #3 (permalink)  
Old 05-28-2008, 03:47 AM
Frank Saunders MS-MVP IE,OE/WM
 
Posts: n/a
Re: Outlook express 6 error message

"Roy" <Roy@discussions.microsoft.com> wrote in message
news:07971750-0819-4B0D-AED3-6DC61A6984CC@microsoft.com...
> Hi all,
> I have mellinium edition, outlook express 6. When I open up outlook
> express or press send/receive I get the following error when I go to
> download emails from the server to my inbox:
> An unknown error has occurred. Account: 'mail.cableone.net', Server:
> 'mail.cableone.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800C0131
> Also when this occurs, my inbox is blank with none of my emails in it.
> Occasionally, rarely, I can receive my emails from the server and my
> inbox
> emails are there. But the next time I try to open outlook express, I get
> the
> same error message again and the inbox is blank. If anybody has a
> solution
> to this, it would be greatly appreciated.
>


"0x800C0131" often indicates Folders.dbx is corrupt. See this article for
the fix but make certain OE is closed before deleting Folders.dbx.
http://insideoe.tomsterdam.com/probl...htm#foldersdbx

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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