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  #1 (permalink)  
Old 07-05-2008, 06:43 PM
=?Utf-8?B?WWFtYQ==?=
 
Posts: n/a
lost inbox mails during compact

Please help. I am using Outlook Express 6.0 with Windows XP.
While OE compacting my mails in inbox the computer crashed.
Lost only about two years worth of incoming mails. (sent mails
were 100% saved).
Someone told me about recovering .bak files in recycle bin and
I tried to restore the .bak files. But somehow, I did something
wrong. I had no choice but to 'replace same named files with
newer (about 10 minutes) date', then closed and restarted the
OE...nothing happened. Could someone please help me?
Reply With Quote
  #2 (permalink)  
Old 07-05-2008, 06:44 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: lost inbox mails during compact

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Yama wrote:
> Please help. I am using Outlook Express 6.0 with Windows XP.
> While OE compacting my mails in inbox the computer crashed.
> Lost only about two years worth of incoming mails. (sent mails
> were 100% saved).
> Someone told me about recovering .bak files in recycle bin and
> I tried to restore the .bak files. But somehow, I did something
> wrong. I had no choice but to 'replace same named files with
> newer (about 10 minutes) date', then closed and restarted the
> OE...nothing happened. Could someone please help me?


Reply With Quote
  #3 (permalink)  
Old 07-05-2008, 08:06 PM
=?Utf-8?B?WWFtYQ==?=
 
Posts: n/a
Re: lost inbox mails during compact

Thank you so much! But somehow didn't work.
I located inbox.bak file (inbox.bak has 112MB, and inbox.dbx has 53MB),
rename it to inbox.dbx and restart Outlook Express.
But, still incoming mails between Oct.06-July08 are missing from my
inbox.
When I tried to view those files using OE, neither of them have those
missing mails, though. I guess those files were already replaced by
my operation before (go to Recycle Bin and Restore inbox.bak, but the
system required to replace newer dated file with exact same file name,
which might erased good file by this missing file.)

So, maybe this is the end of story?



"PA Bear [MS MVP]" wrote:

> Why it happens:
>
> http://insideoe.tomsterdam.com/probl...s.htm#mailgone
> http://www.microsoft.com/windows/IE/...orruption.mspx
>
> Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
> and http://support.microsoft.com/?kbid=918069 (see Notes section under
> Resolution)
> ~~~~~~~~~~~~~~~~~~~
> DBXpress (faster, more powerful, with even greater functionality)
> http://www.oehelp.com/DBXpress/Default.aspx
> ~~~~~~~~~~~~~~~~~~~~
> Avoiding Such Corruption in Future:
>
> - Don't use Inbox or Sent Items to archive messages. Move them to local
> folders created for this purpose.
>
> - Empty Deleted Items folder daily.
>
> - Disable Background Compacting [not available in SP2] and frequently
> perform a manual compact of all OE folders while "working offline". More at
> http://www.insideoe.com/files/maintain.htm
>
> - WinXP SP2 only: Do not shut down your machine while Windows is
> automatically compacting your message store.
>
> - Disable email scanning by your anti-virus application. It can cause
> corruption (i.e., loss of messages), it provides no additional protection,
> and even Symantec says it's not necessary:
>
> <QP>
> Disabling Email Scanning does not leave you unprotected against viruses that
> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
> incoming files as they are saved to your hard drive, including email and
> email attachments. Email Scanning is just another layer on top of this. To
> make sure that Auto-Protect is providing the maximum protection, keep
> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
> the most recent virus definitions.
> </QP>
> http://service1.symantec.com/SUPPORT...02111812533106
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Yama wrote:
> > Please help. I am using Outlook Express 6.0 with Windows XP.
> > While OE compacting my mails in inbox the computer crashed.
> > Lost only about two years worth of incoming mails. (sent mails
> > were 100% saved).
> > Someone told me about recovering .bak files in recycle bin and
> > I tried to restore the .bak files. But somehow, I did something
> > wrong. I had no choice but to 'replace same named files with
> > newer (about 10 minutes) date', then closed and restarted the
> > OE...nothing happened. Could someone please help me?

>
>

Reply With Quote
  #4 (permalink)  
Old 07-05-2008, 08:32 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: lost inbox mails during compact

Did you (1) Close OE, (2) Move the original (53MB) INBOX.DBX out of your
store folder*, (3) Restore INBOX.BAK from Recycle Bin, (4) open your message
store and rename INBOX.BAK (112MB) to INBOX.DBX, and then (5) open OE?

* http://www.insideoe.com/files/store.htm#storemain

In WindowsXP, the OE user files (DBX and WAB) are marked as hidden by
default. To view these files in Windows Explorer, you must enable Show
Hidden Files and Folders via Start > Control Panel > Folder Options > View
(cf. http://www.bleepingcomputer.com/tuto...torial62.html).


Yama wrote:
> Thank you so much! But somehow didn't work.
> I located inbox.bak file (inbox.bak has 112MB, and inbox.dbx has 53MB),
> rename it to inbox.dbx and restart Outlook Express.
> But, still incoming mails between Oct.06-July08 are missing from my
> inbox.
> When I tried to view those files using OE, neither of them have those
> missing mails, though. I guess those files were already replaced by
> my operation before (go to Recycle Bin and Restore inbox.bak, but the
> system required to replace newer dated file with exact same file name,
> which might erased good file by this missing file.)
>
> So, maybe this is the end of story?
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Why it happens:
>>
>> http://insideoe.tomsterdam.com/probl...s.htm#mailgone
>>
>> http://www.microsoft.com/windows/IE/...orruption.mspx
>>
>> Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and
>> #4)
>> and http://support.microsoft.com/?kbid=918069 (see Notes section under
>> Resolution)
>> ~~~~~~~~~~~~~~~~~~~
>> DBXpress (faster, more powerful, with even greater functionality)
>> http://www.oehelp.com/DBXpress/Default.aspx
>> ~~~~~~~~~~~~~~~~~~~~
>> Avoiding Such Corruption in Future:
>>
>> - Don't use Inbox or Sent Items to archive messages. Move them to local
>> folders created for this purpose.
>>
>> - Empty Deleted Items folder daily.
>>
>> - Disable Background Compacting [not available in SP2] and frequently
>> perform a manual compact of all OE folders while "working offline". More
>> at http://www.insideoe.com/files/maintain.htm
>>
>> - WinXP SP2 only: Do not shut down your machine while Windows is
>> automatically compacting your message store.
>>
>> - Disable email scanning by your anti-virus application. It can cause
>> corruption (i.e., loss of messages), it provides no additional
>> protection,
>> and even Symantec says it's not necessary:
>>
>> <QP>
>> Disabling Email Scanning does not leave you unprotected against viruses
>> that are distributed as email attachments. Norton AntiVirus Auto-Protect
>> scans incoming files as they are saved to your hard drive, including
>> email
>> and email attachments. Email Scanning is just another layer on top of
>> this. To make sure that Auto-Protect is providing the maximum protection,
>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
>> have the most recent virus definitions.
>> </QP>
>> http://service1.symantec.com/SUPPORT...02111812533106
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Yama wrote:
>>> Please help. I am using Outlook Express 6.0 with Windows XP.
>>> While OE compacting my mails in inbox the computer crashed.
>>> Lost only about two years worth of incoming mails. (sent mails
>>> were 100% saved).
>>> Someone told me about recovering .bak files in recycle bin and
>>> I tried to restore the .bak files. But somehow, I did something
>>> wrong. I had no choice but to 'replace same named files with
>>> newer (about 10 minutes) date', then closed and restarted the
>>> OE...nothing happened. Could someone please help me?


Reply With Quote
  #5 (permalink)  
Old 07-05-2008, 09:32 PM
=?Utf-8?B?WWFtYQ==?=
 
Posts: n/a
Re: lost inbox mails during compact


Uha! I didn't move the original inbox.dbx file out of my store folder.
I just closed OE, went to Recycle Bin and restored inbox.bak then
opened OE. ....that was the first operation before I posted my question
in this discussion group. (I posted originally in the wrong discussion
group and someone told me the right one, later)

Then, with your postings, I changed to 'view hidden files', found the
inbox.bak files and tried to rename it. I couldn't rename it ... said that
there was the same file exist. Then, somehow, I did rename it.
But, didn't work.


"PA Bear [MS MVP]" wrote:

> Did you (1) Close OE, (2) Move the original (53MB) INBOX.DBX out of your
> store folder*, (3) Restore INBOX.BAK from Recycle Bin, (4) open your message
> store and rename INBOX.BAK (112MB) to INBOX.DBX, and then (5) open OE?
>
> * http://www.insideoe.com/files/store.htm#storemain
>
> In WindowsXP, the OE user files (DBX and WAB) are marked as hidden by
> default. To view these files in Windows Explorer, you must enable Show
> Hidden Files and Folders via Start > Control Panel > Folder Options > View
> (cf. http://www.bleepingcomputer.com/tuto...torial62.html).
>
>
> Yama wrote:
> > Thank you so much! But somehow didn't work.
> > I located inbox.bak file (inbox.bak has 112MB, and inbox.dbx has 53MB),
> > rename it to inbox.dbx and restart Outlook Express.
> > But, still incoming mails between Oct.06-July08 are missing from my
> > inbox.
> > When I tried to view those files using OE, neither of them have those
> > missing mails, though. I guess those files were already replaced by
> > my operation before (go to Recycle Bin and Restore inbox.bak, but the
> > system required to replace newer dated file with exact same file name,
> > which might erased good file by this missing file.)
> >
> > So, maybe this is the end of story?
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Why it happens:
> >>
> >> http://insideoe.tomsterdam.com/probl...s.htm#mailgone
> >>
> >> http://www.microsoft.com/windows/IE/...orruption.mspx
> >>
> >> Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and
> >> #4)
> >> and http://support.microsoft.com/?kbid=918069 (see Notes section under
> >> Resolution)
> >> ~~~~~~~~~~~~~~~~~~~
> >> DBXpress (faster, more powerful, with even greater functionality)
> >> http://www.oehelp.com/DBXpress/Default.aspx
> >> ~~~~~~~~~~~~~~~~~~~~
> >> Avoiding Such Corruption in Future:
> >>
> >> - Don't use Inbox or Sent Items to archive messages. Move them to local
> >> folders created for this purpose.
> >>
> >> - Empty Deleted Items folder daily.
> >>
> >> - Disable Background Compacting [not available in SP2] and frequently
> >> perform a manual compact of all OE folders while "working offline". More
> >> at http://www.insideoe.com/files/maintain.htm
> >>
> >> - WinXP SP2 only: Do not shut down your machine while Windows is
> >> automatically compacting your message store.
> >>
> >> - Disable email scanning by your anti-virus application. It can cause
> >> corruption (i.e., loss of messages), it provides no additional
> >> protection,
> >> and even Symantec says it's not necessary:
> >>
> >> <QP>
> >> Disabling Email Scanning does not leave you unprotected against viruses
> >> that are distributed as email attachments. Norton AntiVirus Auto-Protect
> >> scans incoming files as they are saved to your hard drive, including
> >> email
> >> and email attachments. Email Scanning is just another layer on top of
> >> this. To make sure that Auto-Protect is providing the maximum protection,
> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
> >> have the most recent virus definitions.
> >> </QP>
> >> http://service1.symantec.com/SUPPORT...02111812533106
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Yama wrote:
> >>> Please help. I am using Outlook Express 6.0 with Windows XP.
> >>> While OE compacting my mails in inbox the computer crashed.
> >>> Lost only about two years worth of incoming mails. (sent mails
> >>> were 100% saved).
> >>> Someone told me about recovering .bak files in recycle bin and
> >>> I tried to restore the .bak files. But somehow, I did something
> >>> wrong. I had no choice but to 'replace same named files with
> >>> newer (about 10 minutes) date', then closed and restarted the
> >>> OE...nothing happened. Could someone please help me?

>
>

Reply With Quote
  #6 (permalink)  
Old 07-05-2008, 10:41 PM
=?Utf-8?B?WWFtYQ==?=
 
Posts: n/a
Re: lost inbox mails during compact

I went to insideoe.com/files/store, created a new folder, reopened OE.
But, the result was the same. missing incoming mails for about the last
2 years. There is nothing in my recycle bin except a few deleted pictures
and document.
I really appreciated your help, though.

"PA Bear [MS MVP]" wrote:

> Did you (1) Close OE, (2) Move the original (53MB) INBOX.DBX out of your
> store folder*, (3) Restore INBOX.BAK from Recycle Bin, (4) open your message
> store and rename INBOX.BAK (112MB) to INBOX.DBX, and then (5) open OE?
>
> * http://www.insideoe.com/files/store.htm#storemain
>
> In WindowsXP, the OE user files (DBX and WAB) are marked as hidden by
> default. To view these files in Windows Explorer, you must enable Show
> Hidden Files and Folders via Start > Control Panel > Folder Options > View
> (cf. http://www.bleepingcomputer.com/tuto...torial62.html).
>
>
> Yama wrote:
> > Thank you so much! But somehow didn't work.
> > I located inbox.bak file (inbox.bak has 112MB, and inbox.dbx has 53MB),
> > rename it to inbox.dbx and restart Outlook Express.
> > But, still incoming mails between Oct.06-July08 are missing from my
> > inbox.
> > When I tried to view those files using OE, neither of them have those
> > missing mails, though. I guess those files were already replaced by
> > my operation before (go to Recycle Bin and Restore inbox.bak, but the
> > system required to replace newer dated file with exact same file name,
> > which might erased good file by this missing file.)
> >
> > So, maybe this is the end of story?
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Why it happens:
> >>
> >> http://insideoe.tomsterdam.com/probl...s.htm#mailgone
> >>
> >> http://www.microsoft.com/windows/IE/...orruption.mspx
> >>
> >> Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and
> >> #4)
> >> and http://support.microsoft.com/?kbid=918069 (see Notes section under
> >> Resolution)
> >> ~~~~~~~~~~~~~~~~~~~
> >> DBXpress (faster, more powerful, with even greater functionality)
> >> http://www.oehelp.com/DBXpress/Default.aspx
> >> ~~~~~~~~~~~~~~~~~~~~
> >> Avoiding Such Corruption in Future:
> >>
> >> - Don't use Inbox or Sent Items to archive messages. Move them to local
> >> folders created for this purpose.
> >>
> >> - Empty Deleted Items folder daily.
> >>
> >> - Disable Background Compacting [not available in SP2] and frequently
> >> perform a manual compact of all OE folders while "working offline". More
> >> at http://www.insideoe.com/files/maintain.htm
> >>
> >> - WinXP SP2 only: Do not shut down your machine while Windows is
> >> automatically compacting your message store.
> >>
> >> - Disable email scanning by your anti-virus application. It can cause
> >> corruption (i.e., loss of messages), it provides no additional
> >> protection,
> >> and even Symantec says it's not necessary:
> >>
> >> <QP>
> >> Disabling Email Scanning does not leave you unprotected against viruses
> >> that are distributed as email attachments. Norton AntiVirus Auto-Protect
> >> scans incoming files as they are saved to your hard drive, including
> >> email
> >> and email attachments. Email Scanning is just another layer on top of
> >> this. To make sure that Auto-Protect is providing the maximum protection,
> >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
> >> have the most recent virus definitions.
> >> </QP>
> >> http://service1.symantec.com/SUPPORT...02111812533106
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Yama wrote:
> >>> Please help. I am using Outlook Express 6.0 with Windows XP.
> >>> While OE compacting my mails in inbox the computer crashed.
> >>> Lost only about two years worth of incoming mails. (sent mails
> >>> were 100% saved).
> >>> Someone told me about recovering .bak files in recycle bin and
> >>> I tried to restore the .bak files. But somehow, I did something
> >>> wrong. I had no choice but to 'replace same named files with
> >>> newer (about 10 minutes) date', then closed and restarted the
> >>> OE...nothing happened. Could someone please help me?

>
>

Reply With Quote
  #7 (permalink)  
Old 07-06-2008, 04:08 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: lost inbox mails during compact

1. Close OE.

2. Open Windows Explorer to your store.

3. Make certain that you've Moved the old (53MB) INBOX.DBX to a desktop
folder you've created for this purpose.

4. Rename the current (112MB) INBOX.DBX (originally INBOX.BAK that you
restored from Recycle Bin) to INBOX1.DBX, then Move INBOX1.DBX to the
desktop folder, too.

5. When you next open OE, you will have a new (and empty) Inbox folder and
your store will contain a new INBOX.DBX (c. 55KB) file.

6. Run DBXpress on INBOX.DBX (53MB) now located in the desktop folder. Any
messages recovered can be dragged to an open OE folder.

NB: Do NOT drag them to the Inbox!

7. Delete INBOX.DBX (53MB) and any unwanted extracted messages (EML files)
from the desktop folder (to avoid confusion).

8. Now run DBXpress on INBOX1.DBX (112MB) also located in the desktop
folder. Any messages recovered can be dragged to an open OE folder.

NB: Again, do NOT drag them to the Inbox!

If still no joy, your messages are unrecoverable. Resolve to close adhere
to the caveats I posted in my previous reply to avoid such problems in the
future.

Best of luck,
--
~PA Bear


Yama wrote:
> I went to insideoe.com/files/store, created a new folder, reopened OE.
> But, the result was the same. missing incoming mails for about the last
> 2 years. There is nothing in my recycle bin except a few deleted pictures
> and document.
> I really appreciated your help, though.

<paste>
> Uha! I didn't move the original inbox.dbx file out of my store folder.
> I just closed OE, went to Recycle Bin and restored inbox.bak then
> opened OE. ....that was the first operation before I posted my question
> in this discussion group. (I posted originally in the wrong discussion
> group and someone told me the right one, later)
>
> Then, with your postings, I changed to 'view hidden files', found the
> inbox.bak files and tried to rename it. I couldn't rename it ... said
> that
> there was the same file exist. Then, somehow, I did rename it.
> But, didn't work.
>
> "PA Bear [MS MVP]" wrote:
>> Did you (1) Close OE, (2) Move the original (53MB) INBOX.DBX out of your
>> store folder*, (3) Restore INBOX.BAK from Recycle Bin, (4) open your
>> message store and rename INBOX.BAK (112MB) to INBOX.DBX, and then (5)
>> open
>> OE?
>>
>> * http://www.insideoe.com/files/store.htm#storemain
>>
>> In WindowsXP, the OE user files (DBX and WAB) are marked as hidden by
>> default. To view these files in Windows Explorer, you must enable Show
>> Hidden Files and Folders via Start > Control Panel > Folder Options >
>> View
>> (cf. http://www.bleepingcomputer.com/tuto...torial62.html).
>>
>>
>> Yama wrote:
>>> Thank you so much! But somehow didn't work.
>>> I located inbox.bak file (inbox.bak has 112MB, and inbox.dbx has 53MB),
>>> rename it to inbox.dbx and restart Outlook Express.
>>> But, still incoming mails between Oct.06-July08 are missing from my
>>> inbox.
>>> When I tried to view those files using OE, neither of them have those
>>> missing mails, though. I guess those files were already replaced by
>>> my operation before (go to Recycle Bin and Restore inbox.bak, but the
>>> system required to replace newer dated file with exact same file name,
>>> which might erased good file by this missing file.)
>>>
>>> So, maybe this is the end of story?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Why it happens:
>>>>
>>>> http://insideoe.tomsterdam.com/probl...s.htm#mailgone
>>>>
>>>> http://www.microsoft.com/windows/IE/...orruption.mspx
>>>>
>>>> Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and
>>>> #4)
>>>> and http://support.microsoft.com/?kbid=918069 (see Notes section under
>>>> Resolution)
>>>> ~~~~~~~~~~~~~~~~~~~
>>>> DBXpress (faster, more powerful, with even greater functionality)
>>>> http://www.oehelp.com/DBXpress/Default.aspx
>>>> ~~~~~~~~~~~~~~~~~~~~
>>>> Avoiding Such Corruption in Future:
>>>>
>>>> - Don't use Inbox or Sent Items to archive messages. Move them to
>>>> local
>>>> folders created for this purpose.
>>>>
>>>> - Empty Deleted Items folder daily.
>>>>
>>>> - Disable Background Compacting [not available in SP2] and frequently
>>>> perform a manual compact of all OE folders while "working offline".
>>>> More
>>>> at http://www.insideoe.com/files/maintain.htm
>>>>
>>>> - WinXP SP2 only: Do not shut down your machine while Windows is
>>>> automatically compacting your message store.
>>>>
>>>> - Disable email scanning by your anti-virus application. It can cause
>>>> corruption (i.e., loss of messages), it provides no additional
>>>> protection,
>>>> and even Symantec says it's not necessary:
>>>>
>>>> <QP>
>>>> Disabling Email Scanning does not leave you unprotected against viruses
>>>> that are distributed as email attachments. Norton AntiVirus
>>>> Auto-Protect
>>>> scans incoming files as they are saved to your hard drive, including
>>>> email
>>>> and email attachments. Email Scanning is just another layer on top of
>>>> this. To make sure that Auto-Protect is providing the maximum
>>>> protection,
>>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
>>>> you
>>>> have the most recent virus definitions.
>>>> </QP>
>>>> http://service1.symantec.com/SUPPORT...02111812533106
>>>>
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>> Yama wrote:
>>>>> Please help. I am using Outlook Express 6.0 with Windows XP.
>>>>> While OE compacting my mails in inbox the computer crashed.
>>>>> Lost only about two years worth of incoming mails. (sent mails
>>>>> were 100% saved).
>>>>> Someone told me about recovering .bak files in recycle bin and
>>>>> I tried to restore the .bak files. But somehow, I did something
>>>>> wrong. I had no choice but to 'replace same named files with
>>>>> newer (about 10 minutes) date', then closed and restarted the
>>>>> OE...nothing happened. Could someone please help me?


Reply With Quote
  #8 (permalink)  
Old 07-06-2008, 04:47 PM
=?Utf-8?B?WWFtYQ==?=
 
Posts: n/a
Re: lost inbox mails during compact

Thank you so much, but...
I even couldn't find inbox.dbx with 112MB anywhere in my computer.
Again, thank you so much for your help. I did print out your instruction
and keep it for future references.
Thanks again.



"PA Bear [MS MVP]" wrote:

> 1. Close OE.
>
> 2. Open Windows Explorer to your store.
>
> 3. Make certain that you've Moved the old (53MB) INBOX.DBX to a desktop
> folder you've created for this purpose.
>
> 4. Rename the current (112MB) INBOX.DBX (originally INBOX.BAK that you
> restored from Recycle Bin) to INBOX1.DBX, then Move INBOX1.DBX to the
> desktop folder, too.
>
> 5. When you next open OE, you will have a new (and empty) Inbox folder and
> your store will contain a new INBOX.DBX (c. 55KB) file.
>
> 6. Run DBXpress on INBOX.DBX (53MB) now located in the desktop folder. Any
> messages recovered can be dragged to an open OE folder.
>
> NB: Do NOT drag them to the Inbox!
>
> 7. Delete INBOX.DBX (53MB) and any unwanted extracted messages (EML files)
> from the desktop folder (to avoid confusion).
>
> 8. Now run DBXpress on INBOX1.DBX (112MB) also located in the desktop
> folder. Any messages recovered can be dragged to an open OE folder.
>
> NB: Again, do NOT drag them to the Inbox!
>
> If still no joy, your messages are unrecoverable. Resolve to close adhere
> to the caveats I posted in my previous reply to avoid such problems in the
> future.
>
> Best of luck,
> --
> ~PA Bear
>
>

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  #9 (permalink)  
Old 07-06-2008, 04:59 PM
PA Bear [MS MVP]
 
Posts: n/a
Re: lost inbox mails during compact

You're welcome. Remember that your "bad housekeeping" caused the loss of
messages, not OE or Windows.

Yama wrote:
> Thank you so much, but...
> I even couldn't find inbox.dbx with 112MB anywhere in my computer.
> Again, thank you so much for your help. I did print out your instruction
> and keep it for future references.
> Thanks again.
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> 1. Close OE.
>>
>> 2. Open Windows Explorer to your store.
>>
>> 3. Make certain that you've Moved the old (53MB) INBOX.DBX to a desktop
>> folder you've created for this purpose.
>>
>> 4. Rename the current (112MB) INBOX.DBX (originally INBOX.BAK that you
>> restored from Recycle Bin) to INBOX1.DBX, then Move INBOX1.DBX to the
>> desktop folder, too.
>>
>> 5. When you next open OE, you will have a new (and empty) Inbox folder
>> and
>> your store will contain a new INBOX.DBX (c. 55KB) file.
>>
>> 6. Run DBXpress on INBOX.DBX (53MB) now located in the desktop folder.
>> Any
>> messages recovered can be dragged to an open OE folder.
>>
>> NB: Do NOT drag them to the Inbox!
>>
>> 7. Delete INBOX.DBX (53MB) and any unwanted extracted messages (EML
>> files)
>> from the desktop folder (to avoid confusion).
>>
>> 8. Now run DBXpress on INBOX1.DBX (112MB) also located in the desktop
>> folder. Any messages recovered can be dragged to an open OE folder.
>>
>> NB: Again, do NOT drag them to the Inbox!
>>
>> If still no joy, your messages are unrecoverable. Resolve to close
>> adhere
>> to the caveats I posted in my previous reply to avoid such problems in
>> the
>> future.
>>
>> Best of luck,
>> --
>> ~PA Bear


Reply With Quote
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