I'm using XP and either after uninstalling Nortons or using a program
to repair and improve the Registry, I find I am unable to open large
attachments. It may also have happened when I installed IOLO virus
protection. What I get is a message "command failed to execute".
Sometimes OE goes into a "Not responding" condition and I have to shut
it down.

I have plenty of free hard drive space and allow attachments in the
Options. I believe it thinks that I am out of space when I'm not.

I installed Mozilla Thunderbird and it has no problem with the same
attachments that makes OE crash.

I would prefer using OE because I have more than one computer on the
network. The others use OE and can open the same attachments with no
problem.

I have also uninstalled Norton on them so that's probably not the
cause. The Iolo software or Registry Booster 2 may be the culprit.

Anyone have a constructive idea?

On Jul 19, 6:08*pm, maxi-1...@usa.net wrote:
> I'm using XP and either after uninstalling Nortons or using a program
> to repair and improve the Registry, I find I am unable to open large
> attachments. It may also have happened when I installed IOLO virus
> protection. What I get is a message "command failed to execute".
> Sometimes OE goes into a "Not responding" condition and I have to shut
> it down.
>
> I have plenty of free hard drive space and allow attachments in the
> Options. I believe it thinks that I am out of space when I'm not.
>
> I installed Mozilla Thunderbird and it has no problem with the same
> attachments that makes OE crash.
>
> I would prefer using OE because I have more than one computer on the
> network. The others use OE and can open the same attachments with no
> problem.
>
> I have also uninstalled Norton on them so that's probably not the
> cause. The Iolo software or Registry Booster 2 may be the culprit.
>
> Anyone have a constructive idea?

Also, I should add that I am unable to send a large attachment.

What happens when you try to send? Any error message? Post it in its
entirety.

Norton is one of the worst programs you can have when using Outlook Express.
Run this tool. The so-called registry repair tools are also like shooting
yourself in the foot. And a *Registry Booster*? Get that crap off your
machine.

Download and run the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Symantec uninstaller may not finish the job:
http://windowssecrets.com/comp/080207#story1

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and opt out of e-mail scanning when the option
arises.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Restore:
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



<maxi-1105@usa.net> wrote in message
news:89254127-5a6f-49b9-893c-290a4cea0e99@e53g2000hsa.googlegroups.com...
On Jul 19, 6:08 pm, maxi-1...@usa.net wrote:
> I'm using XP and either after uninstalling Nortons or using a program
> to repair and improve the Registry, I find I am unable to open large
> attachments. It may also have happened when I installed IOLO virus
> protection. What I get is a message "command failed to execute".
> Sometimes OE goes into a "Not responding" condition and I have to shut
> it down.
>
> I have plenty of free hard drive space and allow attachments in the
> Options. I believe it thinks that I am out of space when I'm not.
>
> I installed Mozilla Thunderbird and it has no problem with the same
> attachments that makes OE crash.
>
> I would prefer using OE because I have more than one computer on the
> network. The others use OE and can open the same attachments with no
> problem.
>
> I have also uninstalled Norton on them so that's probably not the
> cause. The Iolo software or Registry Booster 2 may be the culprit.
>
> Anyone have a constructive idea?

Also, I should add that I am unable to send a large attachment.

Can you save the attachments (e.g. File, Save Attachments)?

If so, the problem may be the Temporary Internet Files which OE uses
when you open an attachment from within OE.

Try Clearing the IE Temporary Internet Files (TIF). In IE: Tools,
Internet Options, General, TIF Delete Files. Be sure to check the
Delete All Offline Content in the pop-up.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



<maxi-1105@usa.net> wrote in message
news:1d0bb085-a8a0-473a-b240-f14536879853@l64g2000hse.googlegroups.com...
> I'm using XP and either after uninstalling Nortons or using a program
> to repair and improve the Registry, I find I am unable to open large
> attachments. It may also have happened when I installed IOLO virus
> protection. What I get is a message "command failed to execute".
> Sometimes OE goes into a "Not responding" condition and I have to shut
> it down.
>
> I have plenty of free hard drive space and allow attachments in the
> Options. I believe it thinks that I am out of space when I'm not.
>
> I installed Mozilla Thunderbird and it has no problem with the same
> attachments that makes OE crash.
>
> I would prefer using OE because I have more than one computer on the
> network. The others use OE and can open the same attachments with no
> problem.
>
> I have also uninstalled Norton on them so that's probably not the
> cause. The Iolo software or Registry Booster 2 may be the culprit.
>
> Anyone have a constructive idea?

maxi-1105@usa.net wrote:
> On Jul 19, 6:08 pm, maxi-1...@usa.net wrote:
>> I'm using XP and either after uninstalling Nortons or using a program
>> to repair and improve the Registry, I find I am unable to open large
>> attachments. It may also have happened when I installed IOLO virus
>> protection. What I get is a message "command failed to execute".
>> Sometimes OE goes into a "Not responding" condition and I have to shut
>> it down.
>> <snip>
> Also, I should add that I am unable to send a large attachment.

1. Norton Removal Tool (use after ininstall the Norton application *and*
Live Update)
http://service1.symantec.com/SUPPORT...05033108162039

Discussion: http://windowssecrets.com/comp/080207#story1

2. Think your Registry needs "cleaning" or "repairing"? Read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

3. General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even <spit> Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

On Jul 19, 6:30*pm, "Bruce Hagen" <Nos...@mymail.invalid> wrote:
> What happens when you try to send? Any error message? Post it in its
> entirety.
>
> Norton is one of the worst programs you can have when using Outlook Express.
> Run this tool. The so-called registry repair tools are also like shooting
> yourself in the foot. And a *Registry Booster*? Get that crap off your
> machine.
>
> Download and run the Norton Removal Tool:http://service1.symantec.com/SUPPORT...d/200503310816...
>
> Symantec uninstaller may not finish the job:http://windowssecrets.com/comp/080207#story1
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant layer
> of protection that eats up CPUs, slows down sending and receiving, and
> causes a multitude of problems such as time-outs, account setting changes
> and has even been responsible for lose of messages. Your up-to-date A/V
> program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3
>
> Note that for some AV programs, it may be necessary to uninstall the program
> and reinstall in Custom Mode and opt out of e-mail scanning when the option
> arises.
>
> General precautions for Outlook Express:
>
> Do not archive mail in default OE folders. They will eventually become
> corrupt. Create your own user defined folders for storing mail and move your
> mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click on Outlook Express at the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything until
> the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant layer
> of protection that eats up CPUs and causes a multitude of problems such as
> time-outs and account setting changes. Your up-to-date A/V program will
> continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background and
> leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Backup & Restore:http://www.insideoe.com/backup/
>
> This is a great two click program:
>
> Outlook Express Quick Backup (OEQB)http://www.oehelp.com/OEBackup/Default..aspx
> --
>
> * * * * * * * * *Bruce Hagen
> * * * * MS-MVP Outlook Express
> * * * * * * *Imperial Beach, CA
>
> <maxi-1...@usa.net> wrote in message
>
> news:89254127-5a6f-49b9-893c-290a4cea0e99@e53g2000hsa.googlegroups.com...
> On Jul 19, 6:08 pm, maxi-1...@usa.net wrote:
>
>
>
>
>
> > I'm using XP and either after uninstalling Nortons or using a program
> > to repair and improve the Registry, I find I am unable to open large
> > attachments. It may also have happened when I installed IOLO virus
> > protection. What I get is a message "command failed to execute".
> > Sometimes OE goes into a "Not responding" condition and I have to shut
> > it down.
>
> > I have plenty of free hard drive space and allow attachments in the
> > Options. I believe it thinks that I am out of space when I'm not.
>
> > I installed Mozilla Thunderbird and it has no problem with the same
> > attachments that makes OE crash.
>
> > I would prefer using OE because I have more than one computer on the
> > network. The others use OE and can open the same attachments with no
> > problem.
>
> > I have also uninstalled Norton on them so that's probably not the
> > cause. The Iolo software or Registry Booster 2 may be the culprit.
>
> > Anyone have a constructive idea?
>
> Also, I should add that I am unable to send a large attachment.- Hide quoted text -
>
> - Show quoted text -


Thanks for your response. Since I had a long post and there is an
equally long response let me address each item as I see them.

With regard to sending large attachments: EO goes into a "Not
responding state".

Removing Nortons: I have previously used the manual approach to remove
Nortons following the "Dave Taylor" steps to delete programs and
registry entries. The only step I had not done before is to download
and run CCleaner.

Reduntant Virus checking: This is a new one for me. I will have to
check into it further.

General precautions for Outlook Express:
I have OE setup to delete all emails from the Delete folder upon exit
and exit every day. The Delete folder never gets very large.

My Input folder usually has no more than 10-20 emails in it. I either
delete items I have read or move them to my own folders.

I have checked the size of my folders and none of them exceed 4mb. The
default folders are kept at a minimum with the largest being the Sent
folder at 15MB.

I'm not sure I ever backup my files often enough, but I do run a
periodic backup and even store a copy off-site.

After doing all of the above I tried to open an attachment of 665 KB.
Again the "Not responding" condition. I turned off all virus
protection (Avast) and tried to open the 665 KB attachment again. This
time I received the "Command Failed to Execute" message.

I have tried to save the attachments and EO went "Not responding." I
tried this several times. If I wait long enough the message I get
either "Command Failed to execute" or "Save Attachments: 'There was an
error saving one or more of the attachments. Please check your free
disk space and try again.'" Different messages trying to save the same
attachment. The attachment name appears in the folder to which I was
trying to save it, but with a zero length.

<maxi-1105@usa.net> wrote in message
news:a8e10173-6dc1-4055-95d5-d8d60f389ed2@e53g2000hsa.googlegroups.com...

With regard to sending large attachments: EO goes into a "Not
responding state".


OE has to encode attachments before sending them. This adds about 40% to
their size and also takes some time. During this process OE may appear to
be non-responsive and even be reported as such, because it won't respond
until it finishes.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

On Jul 21, 10:50*am, "Frank Saunders MS-MVP IE,OE/WM"
<franksaund...@mvps.org> wrote:
> <maxi-1...@usa.net> wrote in message
>
> news:a8e10173-6dc1-4055-95d5-d8d60f389ed2@e53g2000hsa.googlegroups.com...
>
> With regard to sendinglargeattachments: EO goes into a "Not
> responding state".
>
> OE has to encode attachments before sending them. *This adds about 40% to
> their size and also takes some time. *During this process OE may appearto
> be non-responsive and even be reported as such, because it won't respond
> until it finishes.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> Do not reply withemail

Hi,

Please try this website http://www.sendboom.com, you can send up to
2GB.