For 4 days now, I can't even open my OE. When I try a window opens up and
says : " Identity switch cancelled". I've run my scans and spyware and it
didn't help. My internet provider says it's a problem with OE because I can
read my emails through webmail on my internet provider's webpage.
A message on support.microsoft. com says to create a rogue value and enter
it in my user ID. How do I do that?

Can anyone help me? I don't know what to do here...

Dave

Are you referring to this article?

"Identity Switch Canceled" When Starting Outlook Express
http://support.microsoft.com/?kbid=224463

Also see:

OE won't even start
http://www.insideoe.com/problems/errors.htm#crash

OLEXP: Outlook Express Quits When You Switch Identities
http://support.microsoft.com/?kbid=271741
OLEXP: Outlook Express Stops Responding or Does Not Start
http://support.microsoft.com/?kbid=274017
OLEXP Stops Responding and Your Pointer Is an Hourglass
http://support.microsoft.com/?kbid=259927



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Footballjock" <Footballjock@discussions.microsoft.com> wrote in message
news:E66D47E2-2BCD-4064-8DF9-2FC1666A25A5@microsoft.com...
> For 4 days now, I can't even open my OE. When I try a window opens up
> and
> says : " Identity switch cancelled". I've run my scans and spyware and
> it
> didn't help. My internet provider says it's a problem with OE because
> I can
> read my emails through webmail on my internet provider's webpage.
> A message on support.microsoft. com says to create a rogue value and
> enter
> it in my user ID. How do I do that?
>
> Can anyone help me? I don't know what to do here...
>
> Dave

Windows version?

Footballjock wrote:
> For 4 days now, I can't even open my OE. When I try a window opens up and
> says : " Identity switch cancelled". I've run my scans and spyware and it
> didn't help. My internet provider says it's a problem with OE because I
> can
> read my emails through webmail on my internet provider's webpage.
> A message on support.microsoft. com says to create a rogue value and enter
> it in my user ID. How do I do that?
>
> Can anyone help me? I don't know what to do here...
>
> Dave

YES!!! HOW DOES ONE DO WHAT IT SAYS WHEN MY Windows Outlook Express WON'T OPEN?

"Michael Santovec" wrote:

> Are you referring to this article?
>
> "Identity Switch Canceled" When Starting Outlook Express
> http://support.microsoft.com/?kbid=224463
>
> Also see:
>
> OE won't even start
> http://www.insideoe.com/problems/errors.htm#crash
>
> OLEXP: Outlook Express Quits When You Switch Identities
> http://support.microsoft.com/?kbid=271741
> OLEXP: Outlook Express Stops Responding or Does Not Start
> http://support.microsoft.com/?kbid=274017
> OLEXP Stops Responding and Your Pointer Is an Hourglass
> http://support.microsoft.com/?kbid=259927
>
>
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
>
> "Footballjock" <Footballjock@discussions.microsoft.com> wrote in message
> news:E66D47E2-2BCD-4064-8DF9-2FC1666A25A5@microsoft.com...
> > For 4 days now, I can't even open my OE. When I try a window opens up
> > and
> > says : " Identity switch cancelled". I've run my scans and spyware and
> > it
> > didn't help. My internet provider says it's a problem with OE because
> > I can
> > read my emails through webmail on my internet provider's webpage.
> > A message on support.microsoft. com says to create a rogue value and
> > enter
> > it in my user ID. How do I do that?
> >
> > Can anyone help me? I don't know what to do here...
> >
> > Dave
>
>
>

The first article doesn't require you to open OE. It has you editing
the registry.

The second article has several things to try that don't require opening
OE. It has you checking the status of the DBX files or moving them.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"Footballjock" <Footballjock@discussions.microsoft.com> wrote in message
news:A00C7EEA-DD90-41F7-9D87-70EE08F65E74@microsoft.com...
> YES!!! HOW DOES ONE DO WHAT IT SAYS WHEN MY Windows Outlook Express
> WON'T OPEN?
>
> "Michael Santovec" wrote:
>
>> Are you referring to this article?
>>
>> "Identity Switch Canceled" When Starting Outlook Express
>> http://support.microsoft.com/?kbid=224463
>>
>> Also see:
>>
>> OE won't even start
>> http://www.insideoe.com/problems/errors.htm#crash
>>
>> OLEXP: Outlook Express Quits When You Switch Identities
>> http://support.microsoft.com/?kbid=271741
>> OLEXP: Outlook Express Stops Responding or Does Not Start
>> http://support.microsoft.com/?kbid=274017
>> OLEXP Stops Responding and Your Pointer Is an Hourglass
>> http://support.microsoft.com/?kbid=259927
>>
>>
>>
>> --
>>
>> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>>
>>
>>
>> "Footballjock" <Footballjock@discussions.microsoft.com> wrote in
>> message
>> news:E66D47E2-2BCD-4064-8DF9-2FC1666A25A5@microsoft.com...
>> > For 4 days now, I can't even open my OE. When I try a window opens
>> > up
>> > and
>> > says : " Identity switch cancelled". I've run my scans and spyware
>> > and
>> > it
>> > didn't help. My internet provider says it's a problem with OE
>> > because
>> > I can
>> > read my emails through webmail on my internet provider's webpage.
>> > A message on support.microsoft. com says to create a rogue value
>> > and
>> > enter
>> > it in my user ID. How do I do that?
>> >
>> > Can anyone help me? I don't know what to do here...
>> >
>> > Dave
>>
>>
>>