Hello,

When I send an email I want an recipeint notification telling me that the
email is read. I have followed Outlook instructions but I can't seem to get
it to work. Can anyone help? Thank you.

"Helena" wrote in
<news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com>:

> Hello,
>
> When I send an email I want an recipeint notification telling me that the
> email is read. I have followed Outlook instructions but I can't seem to get
> it to work. Can anyone help? Thank you.

Thankfully you don't get to control anyone's computer other than your
own. If you want us to control your computer, enable Remote Desktop and
give us the login credentials so we can take over your computer.

Whether someone sends back a read receipt that you *requested* is THEIR
choice, not yours.

Read Receipts are at the discretion of the receiver. This means that
If you send me an email and request a read receipt, I have my
email client set up to let me know that you are requesting a read
receipt. I then have the choice to either send you one, or not.

The best you can really do is also request a "Delivery Reciept".
This will trip the receiving mail system to send you an
acknowledgement that your email has been accepted or
denied. If it is accepted, you will know that the email has
reached your requested mailbox destination and was delivered
to the recipient.

Nikki Peterson

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
> Hello,
>
> When I send an email I want an recipeint notification telling me that the
> email is read. I have followed Outlook instructions but I can't seem to
> get
> it to work. Can anyone help? Thank you.

"Nikki Peterson" wrote in <news:OdCbFXDvIHA.6096@TK2MSFTNGP06.phx.gbl>:

> "Helena" wrote ...
>>
>> When I send an email I want an recipeint notification telling me
>> that the email is read. I have followed Outlook instructions but I
>> can't seem to get it to work. Can anyone help? Thank you.
>
> Read Receipts are at the discretion of the receiver. This means that
> If you send me an email and request a read receipt, I have my email
> client set up to let me know that you are requesting a read receipt.
> I then have the choice to either send you one, or not.
>
> The best you can really do is also request a "Delivery Reciept". This
> will trip the receiving mail system to send you an acknowledgement
> that your email has been accepted or denied. If it is accepted, you
> will know that the email has reached your requested mailbox
> destination and was delivered to the recipient.

Actually all a delivery receipt says is that the receiving mail host
got your e-mail. It does NOT indicate that the e-mail got delivered to
anyone's mailbox. For example, the mail host may accept the e-mail and
even know it was deliverable (because the recipient's mailbox exists)
but then slams into a blacklist that auto-deletes the message so it
never arrives in the recipient's mailbox. A delivery receipt says
nothing except that the receiving mail host got it.

Most mail servers never bother to send back delivery receipts. Why?
Because they already send back negative feedback in the form of NDRs
(non-delivery reports). Not getting an NDR means the receiving mail
host accepted your message. They see no need to send back positive
feedback when the lack of negative feedback already provides that
information. Don't expect many mail hosts to bother sending you
anything back for a delivery receipt request.

A delivery receipt says absolutely nothing about whether an e-mail ever
reached the recipient's mailbox. Few mail hosts bother to send back a
delivery receipt.

Hi Nikki,

Thank you very much with your feedback. As you mentioned I can recieved
"Delivery Reciept" but I am unable to get this feature to work. I am using
Outlook 2007. I went to options>email account options>tracking option>I HAVE
CHECK>precess requests and reponses on arrival>precess receipt on
arrival>read receipt>delivery receipt>ask me before sending a response.
Please let me know if this is correct.

"Nikki Peterson" wrote:

> Read Receipts are at the discretion of the receiver. This means that
> If you send me an email and request a read receipt, I have my
> email client set up to let me know that you are requesting a read
> receipt. I then have the choice to either send you one, or not.
>
> The best you can really do is also request a "Delivery Reciept".
> This will trip the receiving mail system to send you an
> acknowledgement that your email has been accepted or
> denied. If it is accepted, you will know that the email has
> reached your requested mailbox destination and was delivered
> to the recipient.
>
> Nikki Peterson
>
> "Helena" <Helena@discussions.microsoft.com> wrote in message
> news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
> > Hello,
> >
> > When I send an email I want an recipeint notification telling me that the
> > email is read. I have followed Outlook instructions but I can't seem to
> > get
> > it to work. Can anyone help? Thank you.
>
>
>

Oh, I see. Try this:
- Open Outlook
- Open a NEW message
- Select OPTIONS from the ribbon above

Here is where you will find the Read and Delivery
receipt options.

Nikki

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:B9034DC1-8BB6-4FE4-A2ED-C1EE64183362@microsoft.com...
> Hi Nikki,
>
> Thank you very much with your feedback. As you mentioned I can recieved
> "Delivery Reciept" but I am unable to get this feature to work. I am using
> Outlook 2007. I went to options>email account options>tracking option>I
> HAVE
> CHECK>precess requests and reponses on arrival>precess receipt on
> arrival>read receipt>delivery receipt>ask me before sending a response.
> Please let me know if this is correct.
>
> "Nikki Peterson" wrote:
>
>> Read Receipts are at the discretion of the receiver. This means that
>> If you send me an email and request a read receipt, I have my
>> email client set up to let me know that you are requesting a read
>> receipt. I then have the choice to either send you one, or not.
>>
>> The best you can really do is also request a "Delivery Reciept".
>> This will trip the receiving mail system to send you an
>> acknowledgement that your email has been accepted or
>> denied. If it is accepted, you will know that the email has
>> reached your requested mailbox destination and was delivered
>> to the recipient.
>>
>> Nikki Peterson
>>
>> "Helena" <Helena@discussions.microsoft.com> wrote in message
>> news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
>> > Hello,
>> >
>> > When I send an email I want an recipeint notification telling me that
>> > the
>> > email is read. I have followed Outlook instructions but I can't seem to
>> > get
>> > it to work. Can anyone help? Thank you.
>>
>>
>>

- TOOLS menu
- OPTIONS
- EMAIL OPTIONS
- TRACKING OPTIONS

Just below the FOR ALL MESSAGES I SEND, REQUEST:
Did you check the box next to:
- Read Receipt
- Delivery Receipt

This is a Global setting that will place these options on ALL
email you send.

My other response is if you want to use the options only on
the current email being sent.

Nikki

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:B9034DC1-8BB6-4FE4-A2ED-C1EE64183362@microsoft.com...
> Hi Nikki,
>
> Thank you very much with your feedback. As you mentioned I can recieved
> "Delivery Reciept" but I am unable to get this feature to work. I am using
> Outlook 2007. I went to options>email account options>tracking option>I
> HAVE
> CHECK>precess requests and reponses on arrival>precess receipt on
> arrival>read receipt>delivery receipt>ask me before sending a response.
> Please let me know if this is correct.
>
> "Nikki Peterson" wrote:
>
>> Read Receipts are at the discretion of the receiver. This means that
>> If you send me an email and request a read receipt, I have my
>> email client set up to let me know that you are requesting a read
>> receipt. I then have the choice to either send you one, or not.
>>
>> The best you can really do is also request a "Delivery Reciept".
>> This will trip the receiving mail system to send you an
>> acknowledgement that your email has been accepted or
>> denied. If it is accepted, you will know that the email has
>> reached your requested mailbox destination and was delivered
>> to the recipient.
>>
>> Nikki Peterson
>>
>> "Helena" <Helena@discussions.microsoft.com> wrote in message
>> news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
>> > Hello,
>> >
>> > When I send an email I want an recipeint notification telling me that
>> > the
>> > email is read. I have followed Outlook instructions but I can't seem to
>> > get
>> > it to work. Can anyone help? Thank you.
>>
>>
>>

Hi Nikki,

It looks like I have correctly check off the right options but I don't get a
dialog for "delivery receipt" after I send an email.

Helena

"Nikki Peterson" wrote:

> - TOOLS menu
> - OPTIONS
> - EMAIL OPTIONS
> - TRACKING OPTIONS
>
> Just below the FOR ALL MESSAGES I SEND, REQUEST:
> Did you check the box next to:
> - Read Receipt
> - Delivery Receipt
>
> This is a Global setting that will place these options on ALL
> email you send.
>
> My other response is if you want to use the options only on
> the current email being sent.
>
> Nikki
>
> "Helena" <Helena@discussions.microsoft.com> wrote in message
> news:B9034DC1-8BB6-4FE4-A2ED-C1EE64183362@microsoft.com...
> > Hi Nikki,
> >
> > Thank you very much with your feedback. As you mentioned I can recieved
> > "Delivery Reciept" but I am unable to get this feature to work. I am using
> > Outlook 2007. I went to options>email account options>tracking option>I
> > HAVE
> > CHECK>precess requests and reponses on arrival>precess receipt on
> > arrival>read receipt>delivery receipt>ask me before sending a response.
> > Please let me know if this is correct.
> >
> > "Nikki Peterson" wrote:
> >
> >> Read Receipts are at the discretion of the receiver. This means that
> >> If you send me an email and request a read receipt, I have my
> >> email client set up to let me know that you are requesting a read
> >> receipt. I then have the choice to either send you one, or not.
> >>
> >> The best you can really do is also request a "Delivery Reciept".
> >> This will trip the receiving mail system to send you an
> >> acknowledgement that your email has been accepted or
> >> denied. If it is accepted, you will know that the email has
> >> reached your requested mailbox destination and was delivered
> >> to the recipient.
> >>
> >> Nikki Peterson
> >>
> >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> >> news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
> >> > Hello,
> >> >
> >> > When I send an email I want an recipeint notification telling me that
> >> > the
> >> > email is read. I have followed Outlook instructions but I can't seem to
> >> > get
> >> > it to work. Can anyone help? Thank you.
> >>
> >>
> >>
>
>
>

Read VanguardLH's reply.

"Helena" <Helena@discussions.microsoft.com> wrote in message
news954E111-71DB-4E20-B700-CEBF6FE1E33B@microsoft.com...
: Hi Nikki,
:
: It looks like I have correctly check off the right options but I don't get
a
: dialog for "delivery receipt" after I send an email.
:
: Helena
:
: "Nikki Peterson" wrote:
:
: > - TOOLS menu
: > - OPTIONS
: > - EMAIL OPTIONS
: > - TRACKING OPTIONS
: >
: > Just below the FOR ALL MESSAGES I SEND, REQUEST:
: > Did you check the box next to:
: > - Read Receipt
: > - Delivery Receipt
: >
: > This is a Global setting that will place these options on ALL
: > email you send.
: >
: > My other response is if you want to use the options only on
: > the current email being sent.
: >
: > Nikki
: >
: > "Helena" <Helena@discussions.microsoft.com> wrote in message
: > news:B9034DC1-8BB6-4FE4-A2ED-C1EE64183362@microsoft.com...
: > > Hi Nikki,
: > >
: > > Thank you very much with your feedback. As you mentioned I can
recieved
: > > "Delivery Reciept" but I am unable to get this feature to work. I am
using
: > > Outlook 2007. I went to options>email account options>tracking
option>I
: > > HAVE
: > > CHECK>precess requests and reponses on arrival>precess receipt on
: > > arrival>read receipt>delivery receipt>ask me before sending a
response.
: > > Please let me know if this is correct.
: > >
: > > "Nikki Peterson" wrote:
: > >
: > >> Read Receipts are at the discretion of the receiver. This means that
: > >> If you send me an email and request a read receipt, I have my
: > >> email client set up to let me know that you are requesting a read
: > >> receipt. I then have the choice to either send you one, or not.
: > >>
: > >> The best you can really do is also request a "Delivery Reciept".
: > >> This will trip the receiving mail system to send you an
: > >> acknowledgement that your email has been accepted or
: > >> denied. If it is accepted, you will know that the email has
: > >> reached your requested mailbox destination and was delivered
: > >> to the recipient.
: > >>
: > >> Nikki Peterson
: > >>
: > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
: > >> news:2EC74C4F-C831-4BA7-9578-037C85733551@microsoft.com...
: > >> > Hello,
: > >> >
: > >> > When I send an email I want an recipeint notification telling me
that
: > >> > the
: > >> > email is read. I have followed Outlook instructions but I can't
seem to
: > >> > get
: > >> > it to work. Can anyone help? Thank you.
: > >>
: > >>
: > >>
: >
: >
: >

Thanks for this and was very helpful.

"VanguardLH" wrote:

> "Nikki Peterson" wrote in <news:OdCbFXDvIHA.6096@TK2MSFTNGP06.phx.gbl>:
>
> > "Helena" wrote ...
> >>
> >> When I send an email I want an recipeint notification telling me
> >> that the email is read. I have followed Outlook instructions but I
> >> can't seem to get it to work. Can anyone help? Thank you.
> >
> > Read Receipts are at the discretion of the receiver. This means that
> > If you send me an email and request a read receipt, I have my email
> > client set up to let me know that you are requesting a read receipt.
> > I then have the choice to either send you one, or not.
> >
> > The best you can really do is also request a "Delivery Reciept". This
> > will trip the receiving mail system to send you an acknowledgement
> > that your email has been accepted or denied. If it is accepted, you
> > will know that the email has reached your requested mailbox
> > destination and was delivered to the recipient.
>
> Actually all a delivery receipt says is that the receiving mail host
> got your e-mail. It does NOT indicate that the e-mail got delivered to
> anyone's mailbox. For example, the mail host may accept the e-mail and
> even know it was deliverable (because the recipient's mailbox exists)
> but then slams into a blacklist that auto-deletes the message so it
> never arrives in the recipient's mailbox. A delivery receipt says
> nothing except that the receiving mail host got it.
>
> Most mail servers never bother to send back delivery receipts. Why?
> Because they already send back negative feedback in the form of NDRs
> (non-delivery reports). Not getting an NDR means the receiving mail
> host accepted your message. They see no need to send back positive
> feedback when the lack of negative feedback already provides that
> information. Don't expect many mail hosts to bother sending you
> anything back for a delivery receipt request.
>
> A delivery receipt says absolutely nothing about whether an e-mail ever
> reached the recipient's mailbox. Few mail hosts bother to send back a
> delivery receipt.
>