Is it possible to get a consulting company to gain remote access to
our office computer to setup a html signature that is not working
properly. The logo has an 'x' and isnt being displayed. My usual tech
remote logged in and couldnt fix the problem evenknow the settings are
the same on the other office computers. the version is outlook 03.

did you make sure the temp internet and securetemp folders are empty?
http://www.slipstick.com/problems/redx.asp


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Diane Poremsky [MVP - Outlook]
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<sales@solarpanelrebate.com.au> wrote in message
news:e088e6a6-bee5-4ef2-bf3a-70f60fdc955b@d19g2000prm.googlegroups.com...
> Is it possible to get a consulting company to gain remote access to
> our office computer to setup a html signature that is not working
> properly. The logo has an 'x' and isnt being displayed. My usual tech
> remote logged in and couldnt fix the problem evenknow the settings are
> the same on the other office computers. the version is outlook 03.
>