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  #1 (permalink)  
Old 04-21-2008, 08:33 PM
 
Posts: n/a
Activesync + Outlook = Deleted Contacts, Appointments and Notes

And I'm not a happy microsoft camper at the moment.

Appointemts, contacts (inc a few hundred phone numbers)
notes on appontments and those numbers ALL wiped from
my pocket PC (Vario II) and NOTsynced in a freshly installed
legal install of Outlook.

2 Questions:

1/ How on earth can this happen ?
2/ Can I retrieve my data ?

I am livid (but not surprised) that one MS application can talk to
another MS application and get everything SO wrong, so quickly
without any option for the user to check exactly what's going on.









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  #2 (permalink)  
Old 04-22-2008, 09:38 AM
Nick Thomas
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes

Clock,

Did you have the setting in Active Sync for Outlook to override the
information in the Vario? If that was the case then unfortunately the PC
was doing it's job and replacing all your details with nothing.
therefore, I doubt you'll get any data back.

Nick.

<clock> wrote in message
news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
> And I'm not a happy microsoft camper at the moment.
>
> Appointemts, contacts (inc a few hundred phone numbers)
> notes on appontments and those numbers ALL wiped from
> my pocket PC (Vario II) and NOTsynced in a freshly installed
> legal install of Outlook.
>
> 2 Questions:
>
> 1/ How on earth can this happen ?
> 2/ Can I retrieve my data ?
>
> I am livid (but not surprised) that one MS application can talk to
> another MS application and get everything SO wrong, so quickly
> without any option for the user to check exactly what's going on.
>
>
>
>
>
>
>
>
>

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  #3 (permalink)  
Old 04-22-2008, 03:09 PM
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes

> <clock> wrote in message
> news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
>> And I'm not a happy microsoft camper at the moment.
>>
>> Appointemts, contacts (inc a few hundred phone numbers)
>> notes on appontments and those numbers ALL wiped from
>> my pocket PC (Vario II) and NOTsynced in a freshly installed
>> legal install of Outlook.
>>
>> 2 Questions:
>>
>> 1/ How on earth can this happen ?
>> 2/ Can I retrieve my data ?
>>
>> I am livid (but not surprised) that one MS application can talk to
>> another MS application and get everything SO wrong, so quickly
>> without any option for the user to check exactly what's going on.


"Nick Thomas" <nickr.newsgroup.thomas@ntlworld.com> wrote in message
news:E8BD80AA-A042-47B7-A2D1-D3D6B24E1AE7@microsoft.com...

> Clock,
>
> Did you have the setting in Active Sync for Outlook to override the
> information in the Vario?


No.

Other way round.

Full Vario, empty Outlook

Select fill outlook with contents of vario (or equiv)

Result = empty outlook and empty vario !

> If that was the case then unfortunately the PC was doing it's job and
> replacing all your details with nothing.


O'Reilly ?

> therefore, I doubt you'll get any data back.


I'm one step ahead of the merkins, I have a printout as backup.

Why all those clever merkins at microsoft can't come up with a
detailed GUI allowing the selective transfer of contacts, events,
appointments and sundry details (like with FTP clients) is beyond
me ( and them, clearly ) but I bet they have a justification*

All we get after spending upwards of £1000 /$2000 is a green
icon which spins for 1 minute before fucking everything up.

Take revenge: steal from micro$oft at every opportunity




*we're dumb merkins, we only have 3 months on each project
before moving onto the next big dumb thing that half works and
you can always backup all YOUR private data to OUR servers.

Cunts.



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  #4 (permalink)  
Old 04-22-2008, 03:46 PM
Sven
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes

Was this a PPC that was already syncing with a desktop, and then you
un-installed Outlook and installed a new version of Outlook with no data? If
so, you may have effectively tricked the system into thinking you deleted
all the data, which takes precedence over any other setting.

If you did not have the device syncing and installed a fresh copy of
Outlook, establishing the partnership using ActiveSync should have given you
the option of overwriting the device, or combining the data. The latter
would have essentially copied the device data to Outlook. Using Vista and
WMDC it seems to default to combining.

If you never backed up Outlook, by exporting a pst or something, I don't
have much hope for your recovering the data.

--
Sven
MVP Mobile Devices
<clock> wrote in message
news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
> And I'm not a happy microsoft camper at the moment.
>
> Appointemts, contacts (inc a few hundred phone numbers)
> notes on appontments and those numbers ALL wiped from
> my pocket PC (Vario II) and NOTsynced in a freshly installed
> legal install of Outlook.
>
> 2 Questions:
>
> 1/ How on earth can this happen ?
> 2/ Can I retrieve my data ?
>
> I am livid (but not surprised) that one MS application can talk to
> another MS application and get everything SO wrong, so quickly
> without any option for the user to check exactly what's going on.
>
>
>
>
>
>
>
>
>


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  #5 (permalink)  
Old 04-22-2008, 04:57 PM
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes

> <clock> wrote in message
> news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
>> And I'm not a happy microsoft camper at the moment.
>>
>> Appointemts, contacts (inc a few hundred phone numbers)
>> notes on appontments and those numbers ALL wiped from
>> my pocket PC (Vario II) and NOTsynced in a freshly installed
>> legal install of Outlook.
>>
>> 2 Questions:
>>
>> 1/ How on earth can this happen ?
>> 2/ Can I retrieve my data ?
>>
>> I am livid (but not surprised) that one MS application can talk to
>> another MS application and get everything SO wrong, so quickly
>> without any option for the user to check exactly what's going on.


"Sven" <sejohannsen@hotmail.com> wrote in message
news:2E9B6B6C-278F-406E-83FD-8C5696EC7079@microsoft.com...
> Was this a PPC that was already syncing with a desktop, and then you
> un-installed Outlook and installed a new version of Outlook with no data?
> If so, you may have effectively tricked the system into thinking you
> deleted all the data, which takes precedence over any other setting.
>
> If you did not have the device syncing and installed a fresh copy of
> Outlook, establishing the partnership using ActiveSync should have given
> you the option of overwriting the device, or combining the data.


DING !

That's what one would expect, the data to be combined.

Instead, the zero sum Outlook data was written to the device making
0 + 1 = 0 (nice one microsoft) Spookily, a few notes were copied from
the device and written into Outlook yet Outlook didn't delete the notes
on the device in the same way it did with the appointments and contacts.

Brilliant, huh ?

> The latter would have essentially copied the device data to Outlook. Using
> Vista and WMDC it seems to default to combining.
>
> If you never backed up Outlook, by exporting a pst or something,


How could I backup the empty database of a fresh install ?

I was trying to create a database from ata in my device.

> I don't have much hope for your recovering the data.


Which is why I keep a printed record of all my data.

> --
> Sven
> MVP Mobile Devices






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  #6 (permalink)  
Old 04-22-2008, 06:53 PM
Sven
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes


>>
>> If you never backed up Outlook, by exporting a pst or something,

>
> How could I backup the empty database of a fresh install ?
>
> I was trying to create a database from ata in my device.
>

Guess you never had the data in any copy of Outlook anywhere? I routinely
build a new machine with a fresh copy of Outlook and restore all the data
from a pst saved from the old machine.


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  #7 (permalink)  
Old 04-22-2008, 07:11 PM
 
Posts: n/a
Re: Activesync + Outlook = Deleted Contacts, Appointments and Notes

"Sven" <sejohannsen@hotmail.com> wrote in message
news:F5EEFEF0-8A17-4A33-9272-76BF58B70BEA@microsoft.com...
>
>>>
>>> If you never backed up Outlook, by exporting a pst or something,

>>
>> How could I backup the empty database of a fresh install ?
>>
>> I was trying to create a database from ata in my device.
>>

> Guess you never had the data in any copy of Outlook anywhere? I routinely
> build a new machine with a fresh copy of Outlook and restore all the data
> from a pst saved from the old machine.


Well done you. New box, new OS, new install of Outlook, 1st attempt
to sync data from my device with Outlook = Outlook fucks it up.


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