And I'm not a happy microsoft camper at the moment.

Appointemts, contacts (inc a few hundred phone numbers)
notes on appontments and those numbers ALL wiped from
my pocket PC (Vario II) and NOTsynced in a freshly installed
legal install of Outlook.

2 Questions:

1/ How on earth can this happen ?
2/ Can I retrieve my data ?

I am livid (but not surprised) that one MS application can talk to
another MS application and get everything SO wrong, so quickly
without any option for the user to check exactly what's going on.

Clock,

Did you have the setting in Active Sync for Outlook to override the
information in the Vario? If that was the case then unfortunately the PC
was doing it's job and replacing all your details with nothing.
therefore, I doubt you'll get any data back.

Nick.

<clock> wrote in message
news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
> And I'm not a happy microsoft camper at the moment.
>
> Appointemts, contacts (inc a few hundred phone numbers)
> notes on appontments and those numbers ALL wiped from
> my pocket PC (Vario II) and NOTsynced in a freshly installed
> legal install of Outlook.
>
> 2 Questions:
>
> 1/ How on earth can this happen ?
> 2/ Can I retrieve my data ?
>
> I am livid (but not surprised) that one MS application can talk to
> another MS application and get everything SO wrong, so quickly
> without any option for the user to check exactly what's going on.
>
>
>
>
>
>
>
>
>

Was this a PPC that was already syncing with a desktop, and then you
un-installed Outlook and installed a new version of Outlook with no data? If
so, you may have effectively tricked the system into thinking you deleted
all the data, which takes precedence over any other setting.

If you did not have the device syncing and installed a fresh copy of
Outlook, establishing the partnership using ActiveSync should have given you
the option of overwriting the device, or combining the data. The latter
would have essentially copied the device data to Outlook. Using Vista and
WMDC it seems to default to combining.

If you never backed up Outlook, by exporting a pst or something, I don't
have much hope for your recovering the data.

--
Sven
MVP Mobile Devices
<clock> wrote in message
news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
> And I'm not a happy microsoft camper at the moment.
>
> Appointemts, contacts (inc a few hundred phone numbers)
> notes on appontments and those numbers ALL wiped from
> my pocket PC (Vario II) and NOTsynced in a freshly installed
> legal install of Outlook.
>
> 2 Questions:
>
> 1/ How on earth can this happen ?
> 2/ Can I retrieve my data ?
>
> I am livid (but not surprised) that one MS application can talk to
> another MS application and get everything SO wrong, so quickly
> without any option for the user to check exactly what's going on.
>
>
>
>
>
>
>
>
>

> <clock> wrote in message
> news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
>> And I'm not a happy microsoft camper at the moment.
>>
>> Appointemts, contacts (inc a few hundred phone numbers)
>> notes on appontments and those numbers ALL wiped from
>> my pocket PC (Vario II) and NOTsynced in a freshly installed
>> legal install of Outlook.
>>
>> 2 Questions:
>>
>> 1/ How on earth can this happen ?
>> 2/ Can I retrieve my data ?
>>
>> I am livid (but not surprised) that one MS application can talk to
>> another MS application and get everything SO wrong, so quickly
>> without any option for the user to check exactly what's going on.

"Sven" <sejohannsen@hotmail.com> wrote in message
news:2E9B6B6C-278F-406E-83FD-8C5696EC7079@microsoft.com...
> Was this a PPC that was already syncing with a desktop, and then you
> un-installed Outlook and installed a new version of Outlook with no data?
> If so, you may have effectively tricked the system into thinking you
> deleted all the data, which takes precedence over any other setting.
>
> If you did not have the device syncing and installed a fresh copy of
> Outlook, establishing the partnership using ActiveSync should have given
> you the option of overwriting the device, or combining the data.

DING !

That's what one would expect, the data to be combined.

Instead, the zero sum Outlook data was written to the device making
0 + 1 = 0 (nice one microsoft) Spookily, a few notes were copied from
the device and written into Outlook yet Outlook didn't delete the notes
on the device in the same way it did with the appointments and contacts.

Brilliant, huh ?

> The latter would have essentially copied the device data to Outlook. Using
> Vista and WMDC it seems to default to combining.
>
> If you never backed up Outlook, by exporting a pst or something,

How could I backup the empty database of a fresh install ?

I was trying to create a database from ata in my device.

> I don't have much hope for your recovering the data.

Which is why I keep a printed record of all my data.

> --
> Sven
> MVP Mobile Devices

>>
>> If you never backed up Outlook, by exporting a pst or something,
>
> How could I backup the empty database of a fresh install ?
>
> I was trying to create a database from ata in my device.
>
Guess you never had the data in any copy of Outlook anywhere? I routinely
build a new machine with a fresh copy of Outlook and restore all the data
from a pst saved from the old machine.

<clock> wrote in message
news:480e1905$0$94958$892e0abb@auth.newsreader.oct anews.com...
>> If you never backed up Outlook, by exporting a pst or something,
>
> How could I backup the empty database of a fresh install ?

I think Sven meant a backup of whatever copy of Outlook on whatever PC you
USED to sync this mobile device with.

>
> I was trying to create a database from ata in my device.
>
>> I don't have much hope for your recovering the data.
>
> Which is why I keep a printed record of all my data.

Well, since PPC's lack a native print function, perhaps the data is still in
whatever application on whatever PC you printed the data from, and can be
imported or copied to Outlook to avoid retyping?

it gets worse on mine - chuck in live mail contact database, sim card
database, messenger database - over which one has no control prior to stuff
up
fortunately (?) I have the opposite problem - contacts keep spawning and
reproducing !!!!!!!!

<clock> wrote in message
news:480cfa29$0$94987$892e0abb@auth.newsreader.oct anews.com...
> And I'm not a happy microsoft camper at the moment.
>
> Appointemts, contacts (inc a few hundred phone numbers)
> notes on appontments and those numbers ALL wiped from
> my pocket PC (Vario II) and NOTsynced in a freshly installed
> legal install of Outlook.
>
> 2 Questions:
>
> 1/ How on earth can this happen ?
> 2/ Can I retrieve my data ?
>
> I am livid (but not surprised) that one MS application can talk to
> another MS application and get everything SO wrong, so quickly
> without any option for the user to check exactly what's going on.
>
>
>
>
>
>
>
>
>

I just had the same problem.

Old PocketPC with hundrets of important contacts and appointments,
fresh Vista laptop with new outlook and mobility center.
On the first Sync it wiped all the contacts and deleted all appointments,
without any warning or question about the direction of synchronization.

Support-Requests to MS are too expensive with 300eur per call.
HHHEEEELLPPP!!!!

Just tried to "move" some pix from phone to HD
the pix are all numbered - when a similarly numbered pic is on HD get
message "do you want to overwrite" Y N - if choose No, the pix on the phone
are deleted anyway so they are lost

der

"Marcus" <Marcus@discussions.microsoft.com> wrote in message
newsA962FEE-D184-4F1B-8F95-FF0A70296E7A@microsoft.com...
>I just had the same problem.
>
> Old PocketPC with hundrets of important contacts and appointments,
> fresh Vista laptop with new outlook and mobility center.
> On the first Sync it wiped all the contacts and deleted all appointments,
> without any warning or question about the direction of synchronization.
>
> Support-Requests to MS are too expensive with 300eur per call.
> HHHEEEELLPPP!!!!
>