Hi all

Has anybody encountered this problem and found a solution?

I have a HTC 3600 WM5 phone (aka the Trinity) and an Audi A6 with cell phone
'preparation'). This has both a physical connection (for Nokia) and a
bluetooth one. I have successfully paired the phone with the BT hands free
thingy in the car. This works fine once or twice after the initial pairing.
Thereafter, phone and car mate successfully on switching on but the
connection then drops out after 2 minutes.

I can remake the connnection by initiating a call from the handset. If I do
this, the connection remains live for the rest of the journey. If I try to
anticipate the problem by initiating the call within the initial two minute
linked period, it still drops it at the 2 minute point!

It's hard to know if this is a phone or car problem. I do have other cars
with bluetooth connectivity but they are basic (Nokia car kits) with much
less functionality so I can't tell if there is a similar problem - but I
suspect not. However, my wife has a similar HTC phone running WM6 - and
this does not drop the connection.

There are some other differences too but I won't bother you with these
unless
someone tells me they might be significant.

Anyone encountered this? Anything I can do about it?

Thanks

Paul

I had a similar problem. I uninstalled Microsoft Voice Command and the
problem was resolved.

"Paul" wrote:

> Hi all
>
> Has anybody encountered this problem and found a solution?
>
> I have a HTC 3600 WM5 phone (aka the Trinity) and an Audi A6 with cell phone
> 'preparation'). This has both a physical connection (for Nokia) and a
> bluetooth one. I have successfully paired the phone with the BT hands free
> thingy in the car. This works fine once or twice after the initial pairing.
> Thereafter, phone and car mate successfully on switching on but the
> connection then drops out after 2 minutes.
>
> I can remake the connnection by initiating a call from the handset. If I do
> this, the connection remains live for the rest of the journey. If I try to
> anticipate the problem by initiating the call within the initial two minute
> linked period, it still drops it at the 2 minute point!
>
> It's hard to know if this is a phone or car problem. I do have other cars
> with bluetooth connectivity but they are basic (Nokia car kits) with much
> less functionality so I can't tell if there is a similar problem - but I
> suspect not. However, my wife has a similar HTC phone running WM6 - and
> this does not drop the connection.
>
> There are some other differences too but I won't bother you with these
> unless
> someone tells me they might be significant.
>
> Anyone encountered this? Anything I can do about it?
>
> Thanks
>
> Paul
>

I had a similar problem. I uninstalled Microsoft Voice Command and the
problem was resolved.

"Paul" wrote:

> Hi all
>
> Has anybody encountered this problem and found a solution?
>
> I have a HTC 3600 WM5 phone (aka the Trinity) and an Audi A6 with cell phone
> 'preparation'). This has both a physical connection (for Nokia) and a
> bluetooth one. I have successfully paired the phone with the BT hands free
> thingy in the car. This works fine once or twice after the initial pairing.
> Thereafter, phone and car mate successfully on switching on but the
> connection then drops out after 2 minutes.
>
> I can remake the connnection by initiating a call from the handset. If I do
> this, the connection remains live for the rest of the journey. If I try to
> anticipate the problem by initiating the call within the initial two minute
> linked period, it still drops it at the 2 minute point!
>
> It's hard to know if this is a phone or car problem. I do have other cars
> with bluetooth connectivity but they are basic (Nokia car kits) with much
> less functionality so I can't tell if there is a similar problem - but I
> suspect not. However, my wife has a similar HTC phone running WM6 - and
> this does not drop the connection.
>
> There are some other differences too but I won't bother you with these
> unless
> someone tells me they might be significant.
>
> Anyone encountered this? Anything I can do about it?
>
> Thanks
>
> Paul
>

I had the same problem except that it was with my A4. What I found is that
after 2 minutes (this is usually configurable) my phone goes into the "low
power" state, and turns off the screen. This is when my phone dropped off. It
might come back, and then drop again. But all I had to do was to press the
power button, turning my phone back on and it worked! My solution was to
configure the phone so that as long as it has external power, it was "on". I
purchased a car power adapter for my phone and I haven't had the problem
since.

Good luck!

Cal

"jckingcpa" wrote:

> I had a similar problem. I uninstalled Microsoft Voice Command and the
> problem was resolved.
>
> "Paul" wrote:
>
> > Hi all
> >
> > Has anybody encountered this problem and found a solution?
> >
> > I have a HTC 3600 WM5 phone (aka the Trinity) and an Audi A6 with cell phone
> > 'preparation'). This has both a physical connection (for Nokia) and a
> > bluetooth one. I have successfully paired the phone with the BT hands free
> > thingy in the car. This works fine once or twice after the initial pairing.
> > Thereafter, phone and car mate successfully on switching on but the
> > connection then drops out after 2 minutes.
> >
> > I can remake the connnection by initiating a call from the handset. If I do
> > this, the connection remains live for the rest of the journey. If I try to
> > anticipate the problem by initiating the call within the initial two minute
> > linked period, it still drops it at the 2 minute point!
> >
> > It's hard to know if this is a phone or car problem. I do have other cars
> > with bluetooth connectivity but they are basic (Nokia car kits) with much
> > less functionality so I can't tell if there is a similar problem - but I
> > suspect not. However, my wife has a similar HTC phone running WM6 - and
> > this does not drop the connection.
> >
> > There are some other differences too but I won't bother you with these
> > unless
> > someone tells me they might be significant.
> >
> > Anyone encountered this? Anything I can do about it?
> >
> > Thanks
> >
> > Paul
> >

I had the same problem except that it was with my A4. What I found is that
after 2 minutes (this is usually configurable) my phone goes into the "low
power" state, and turns off the screen. This is when my phone dropped off. It
might come back, and then drop again. But all I had to do was to press the
power button, turning my phone back on and it worked! My solution was to
configure the phone so that as long as it has external power, it was "on". I
purchased a car power adapter for my phone and I haven't had the problem
since.

Good luck!

Cal

"jckingcpa" wrote:

> I had a similar problem. I uninstalled Microsoft Voice Command and the
> problem was resolved.
>
> "Paul" wrote:
>
> > Hi all
> >
> > Has anybody encountered this problem and found a solution?
> >
> > I have a HTC 3600 WM5 phone (aka the Trinity) and an Audi A6 with cell phone
> > 'preparation'). This has both a physical connection (for Nokia) and a
> > bluetooth one. I have successfully paired the phone with the BT hands free
> > thingy in the car. This works fine once or twice after the initial pairing.
> > Thereafter, phone and car mate successfully on switching on but the
> > connection then drops out after 2 minutes.
> >
> > I can remake the connnection by initiating a call from the handset. If I do
> > this, the connection remains live for the rest of the journey. If I try to
> > anticipate the problem by initiating the call within the initial two minute
> > linked period, it still drops it at the 2 minute point!
> >
> > It's hard to know if this is a phone or car problem. I do have other cars
> > with bluetooth connectivity but they are basic (Nokia car kits) with much
> > less functionality so I can't tell if there is a similar problem - but I
> > suspect not. However, my wife has a similar HTC phone running WM6 - and
> > this does not drop the connection.
> >
> > There are some other differences too but I won't bother you with these
> > unless
> > someone tells me they might be significant.
> >
> > Anyone encountered this? Anything I can do about it?
> >
> > Thanks
> >
> > Paul
> >