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  #1 (permalink)  
Old 06-25-2008, 09:09 PM
john@discepoli.com
 
Posts: n/a
ActiveSync not longer working

I recently lost the ability to synchronize my phone with my with
Outlook calendar? [I don't do e-mails, just the calendar].

I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
Mobile 5 that syncs with Outlook using ActiveSync 4.5.

About 2 weeks ago the phone ceased to be recognized by my pc, after 18
months of perfect performance.

After doing a hard reset of my phone twice and re-installing
ActiveSync (both per per T-mobile), checking the USB jack, using a
different cord, verifying all updates are up-to-date; my phone still
remains un-recognized by my pc.

Then, I suspected it had something to do with the automatic update for
Windows to Service Pack 3 that occurred at about the same time. But I
tried to sync on my home pc, which had yet to upgrade to SP3, and had
the same problem.

Maybe it still is a result of SP3 (I found internet chatter about how
bad SP3 is).

At this point I can't get ActiveSync to even recognize that the phone
is connected to either PC.

Any help is greatly appreciated.

Thanks
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  #2 (permalink)  
Old 06-26-2008, 05:33 AM
Linley Meslier
 
Posts: n/a
Re: ActiveSync not longer working

On Jun 26, 1:09*am, j...@discepoli.com wrote:
> I recently lost the ability to synchronize my phone with my with
> Outlook calendar? *[I don't do e-mails, just the calendar].
>
> I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
> Mobile 5 that syncs with Outlook using ActiveSync 4.5.
>
> About 2 weeks ago the phone ceased to be recognized by my pc, after 18
> months of perfect performance.
>
> After doing a hard reset of my phone twice and re-installing
> ActiveSync (both per per T-mobile), checking the USB jack, using a
> different cord, verifying all updates are up-to-date; my phone still
> remains un-recognized by my pc.
>
> Then, I suspected it had something to do with the automatic update for
> Windows to Service Pack 3 that occurred at about the same time. *But I
> tried to sync on my home pc, which had yet to upgrade to SP3, and had
> the same problem.
>
> Maybe it still is a result of SP3 (I found internet chatter about how
> bad SP3 is).
>
> At this point I can't get ActiveSync to even recognize that the phone
> is connected to either PC.
>
> Any help is greatly appreciated.
>
> Thanks


After you connect your Smartphone. does it appear under Network
Adapters in Device Manager?

Linley Meslier
Microsoft MVP - Mobile Device
Http://PocketpcMauritius.blogspot.com/
Reply With Quote
  #3 (permalink)  
Old 06-26-2008, 05:33 AM
Linley Meslier
 
Posts: n/a
Re: ActiveSync not longer working

On Jun 26, 1:09*am, j...@discepoli.com wrote:
> I recently lost the ability to synchronize my phone with my with
> Outlook calendar? *[I don't do e-mails, just the calendar].
>
> I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
> Mobile 5 that syncs with Outlook using ActiveSync 4.5.
>
> About 2 weeks ago the phone ceased to be recognized by my pc, after 18
> months of perfect performance.
>
> After doing a hard reset of my phone twice and re-installing
> ActiveSync (both per per T-mobile), checking the USB jack, using a
> different cord, verifying all updates are up-to-date; my phone still
> remains un-recognized by my pc.
>
> Then, I suspected it had something to do with the automatic update for
> Windows to Service Pack 3 that occurred at about the same time. *But I
> tried to sync on my home pc, which had yet to upgrade to SP3, and had
> the same problem.
>
> Maybe it still is a result of SP3 (I found internet chatter about how
> bad SP3 is).
>
> At this point I can't get ActiveSync to even recognize that the phone
> is connected to either PC.
>
> Any help is greatly appreciated.
>
> Thanks


After you connect your Smartphone. does it appear under Network
Adapters in Device Manager?

Linley Meslier
Microsoft MVP - Mobile Device
Http://PocketpcMauritius.blogspot.com/
Reply With Quote
  #4 (permalink)  
Old 06-26-2008, 06:33 PM
john@discepoli.com
 
Posts: n/a
Re: ActiveSync not longer working

On Jun 26, 1:33*am, Linley Meslier <meslie...@gmail.com> wrote:
> On Jun 26, 1:09*am, j...@discepoli.com wrote:
>
>
>
>
>
> > I recently lost the ability to synchronize my phone with my with
> > Outlook calendar? *[I don't do e-mails, just the calendar].

>
> > I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
> > Mobile 5 that syncs with Outlook using ActiveSync 4.5.

>
> > About 2 weeks ago the phone ceased to be recognized by my pc, after 18
> > months of perfect performance.

>
> > After doing a hard reset of my phone twice and re-installing
> > ActiveSync (both per per T-mobile), checking the USB jack, using a
> > different cord, verifying all updates are up-to-date; my phone still
> > remains un-recognized by my pc.

>
> > Then, I suspected it had something to do with the automatic update for
> > Windows to Service Pack 3 that occurred at about the same time. *But I
> > tried to sync on my home pc, which had yet to upgrade to SP3, and had
> > the same problem.

>
> > Maybe it still is a result of SP3 (I found internet chatter about how
> > bad SP3 is).

>
> > At this point I can't get ActiveSync to even recognize that the phone
> > is connected to either PC.

>
> > Any help is greatly appreciated.

>
> > Thanks

>
> After you connect your Smartphone. does it appear under Network
> Adapters in Device Manager?
>
> Linley Meslier
> Microsoft MVP - Mobile Device
> Http://PocketpcMauritius.blogspot.com/- Hide quoted text -
>
> - Show quoted text -


No, my smartphone does not appear in the Device Manager under Network
Adapters (or anywhere else in the Device Manager for that matter).

Thanks, John
Reply With Quote
  #5 (permalink)  
Old 06-26-2008, 06:33 PM
john@discepoli.com
 
Posts: n/a
Re: ActiveSync not longer working

On Jun 26, 1:33*am, Linley Meslier <meslie...@gmail.com> wrote:
> On Jun 26, 1:09*am, j...@discepoli.com wrote:
>
>
>
>
>
> > I recently lost the ability to synchronize my phone with my with
> > Outlook calendar? *[I don't do e-mails, just the calendar].

>
> > I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
> > Mobile 5 that syncs with Outlook using ActiveSync 4.5.

>
> > About 2 weeks ago the phone ceased to be recognized by my pc, after 18
> > months of perfect performance.

>
> > After doing a hard reset of my phone twice and re-installing
> > ActiveSync (both per per T-mobile), checking the USB jack, using a
> > different cord, verifying all updates are up-to-date; my phone still
> > remains un-recognized by my pc.

>
> > Then, I suspected it had something to do with the automatic update for
> > Windows to Service Pack 3 that occurred at about the same time. *But I
> > tried to sync on my home pc, which had yet to upgrade to SP3, and had
> > the same problem.

>
> > Maybe it still is a result of SP3 (I found internet chatter about how
> > bad SP3 is).

>
> > At this point I can't get ActiveSync to even recognize that the phone
> > is connected to either PC.

>
> > Any help is greatly appreciated.

>
> > Thanks

>
> After you connect your Smartphone. does it appear under Network
> Adapters in Device Manager?
>
> Linley Meslier
> Microsoft MVP - Mobile Device
> Http://PocketpcMauritius.blogspot.com/- Hide quoted text -
>
> - Show quoted text -


No, my smartphone does not appear in the Device Manager under Network
Adapters (or anywhere else in the Device Manager for that matter).

Thanks, John
Reply With Quote
  #6 (permalink)  
Old 08-08-2008, 02:48 PM
ahilberink@zonnet.nl
 
Posts: n/a
Re: ActiveSync not longer working

On 26 jun, 20:33, j...@discepoli.com wrote:
> On Jun 26, 1:33*am, Linley Meslier <meslie...@gmail.com> wrote:
>
>
>
>
>
> > On Jun 26, 1:09*am, j...@discepoli.com wrote:

>
> > > I recently lost the ability to synchronize my phone with my with
> > > Outlook calendar? *[I don't do e-mails, just the calendar].

>
> > > I have an HTC (T-mobile Dash) smartphone (not pocketpc) using Windows
> > > Mobile 5 that syncs with Outlook using ActiveSync 4.5.

>
> > > About 2 weeks ago the phone ceased to be recognized by my pc, after 18
> > > months of perfect performance.

>
> > > After doing a hard reset of my phone twice and re-installing
> > > ActiveSync (both per per T-mobile), checking the USB jack, using a
> > > different cord, verifying all updates are up-to-date; my phone still
> > > remains un-recognized by my pc.

>
> > > Then, I suspected it had something to do with the automatic update for
> > > Windows to Service Pack 3 that occurred at about the same time. *But I
> > > tried to sync on my home pc, which had yet to upgrade to SP3, and had
> > > the same problem.

>
> > > Maybe it still is a result of SP3 (I found internet chatter about how
> > > bad SP3 is).

>
> > > At this point I can't get ActiveSync to even recognize that the phone
> > > is connected to either PC.

>
> > > Any help is greatly appreciated.

>
> > > Thanks

>
> > After you connect your Smartphone. does it appear under Network
> > Adapters in Device Manager?

>
> > Linley Meslier
> > Microsoft MVP - Mobile Device
> > Http://PocketpcMauritius.blogspot.com/- Hide quoted text -

>
> > - Show quoted text -

>
> No, my smartphone does not appear in the Device Manager under Network
> Adapters (or anywhere else in the Device Manager for that matter).
>
> Thanks, John- Tekst uit oorspronkelijk bericht niet weergeven -
>
> - Tekst uit oorspronkelijk bericht weergeven -


May be already checked, but may be not:

On your HTC within activesync you can choose for the menu and on
position 5 there is Connections. Select it. You can check "All pc's
synchronise with this connection:"

Is this checked? Is it set on 'USB?

André Hilberink
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