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ActiveSync - Cannot Send to Internal Users
Hello,
I setup ActiveSync with a Windows Mobile device and an iPhone. I can receive all of my mail and send to external receipients from both devices. However, I cannot send to an internal user from either device. The message is added to my Sent Items, but never delivered to the receipent. On the server, under message tracking, there is an error that says "Advanced Queue failed to Deliver Message". Any thoughts or suggestions? |
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Re: ActiveSync - Cannot Send to Internal Users
Hi,
So is the name of the e-mail recipeient their full e-mail address? Did you check with the network administrator regarding the issue? Does it work correctly if you only use a Windows Mobile device? -- Chris De Herrera http://www.pocketpcfaq.com http://www.pocketpctalk.com http://www.tabletpctalk.com http://www.mobilitytalk.com "Scallica" <scallica@gmail.com> wrote in message news:48810524$0$20937$607ed4bc@cv.net... > Hello, > > I setup ActiveSync with a Windows Mobile device and an iPhone. I can > receive all of my mail and send to external receipients from both devices. > However, I cannot send to an internal user from either device. The message > is added to my Sent Items, but never delivered to the receipent. On the > server, under message tracking, there is an error that says "Advanced > Queue failed to Deliver Message". > > Any thoughts or suggestions? > |
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Re: ActiveSync - Cannot Send to Internal Users
We discovered that GFI MailEssentials was causing the issue. We upgraded to
the latest build of MailEssentials and this solved this issue. "Chris De Herrera" <spam@pocketpctalk.com> wrote in message news:eB%23TRx46IHA.4988@TK2MSFTNGP04.phx.gbl... > Hi, > So is the name of the e-mail recipeient their full e-mail address? Did > you check with the network administrator regarding the issue? > > Does it work correctly if you only use a Windows Mobile device? > > -- > Chris De Herrera > http://www.pocketpcfaq.com > http://www.pocketpctalk.com > http://www.tabletpctalk.com > http://www.mobilitytalk.com > > "Scallica" <scallica@gmail.com> wrote in message > news:48810524$0$20937$607ed4bc@cv.net... >> Hello, >> >> I setup ActiveSync with a Windows Mobile device and an iPhone. I can >> receive all of my mail and send to external receipients from both >> devices. However, I cannot send to an internal user from either device. >> The message is added to my Sent Items, but never delivered to the >> receipent. On the server, under message tracking, there is an error that >> says "Advanced Queue failed to Deliver Message". >> >> Any thoughts or suggestions? >> > |
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Re: ActiveSync - Cannot Send to Internal Users
Thanks for the update. What version caused the issue?
-- Chris De Herrera http://www.pocketpcfaq.com http://www.pocketpctalk.com http://www.tabletpctalk.com http://www.mobilitytalk.com "Scallica" <scallica@gmail.com> wrote in message news:488637b0$0$5017$607ed4bc@cv.net... > We discovered that GFI MailEssentials was causing the issue. We upgraded > to the latest build of MailEssentials and this solved this issue. > > "Chris De Herrera" <spam@pocketpctalk.com> wrote in message > news:eB%23TRx46IHA.4988@TK2MSFTNGP04.phx.gbl... >> Hi, >> So is the name of the e-mail recipeient their full e-mail address? Did >> you check with the network administrator regarding the issue? >> >> Does it work correctly if you only use a Windows Mobile device? >> >> -- >> Chris De Herrera >> http://www.pocketpcfaq.com >> http://www.pocketpctalk.com >> http://www.tabletpctalk.com >> http://www.mobilitytalk.com >> >> "Scallica" <scallica@gmail.com> wrote in message >> news:48810524$0$20937$607ed4bc@cv.net... >>> Hello, >>> >>> I setup ActiveSync with a Windows Mobile device and an iPhone. I can >>> receive all of my mail and send to external receipients from both >>> devices. However, I cannot send to an internal user from either device. >>> The message is added to my Sent Items, but never delivered to the >>> receipent. On the server, under message tracking, there is an error that >>> says "Advanced Queue failed to Deliver Message". >>> >>> Any thoughts or suggestions? >>> >> > > |
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