I have a Palm 800w phone and OL 2003 on two pc's. I have used a third party
(Chapura KeySuite) program + HotSync for a Palm Zire to keep the two PCs'
notes, tasks, contacts, and calendars in sync for about two years.

When I tried to sync the second PC with AS to the phone, it started failing.
The upper level message is that there is a problem with WCESmgr.exe. I have
a C++ compiler, so when I click 'debug', I find that the real problem is
with INKstore.dll, access violation at 0xC0000005. This usually happens
while syncing Notes.

I tried syncing with the Zire, and there was a problem with HotSync.exe.

I exported everything to a new pst file, read that into a new profile and
tried AS but had the same problem. HotSync now works; at least it receives
changes from the second PC.

I've seen many reports of this sort of problem, but no real solutions. I
guess I'm just keeping the thread alive so maybe someone at MS will catch
on.

-John

Hi,
You are creating a challenging synchronization environment with the multiple
devices. ActiveSync was designed to be the SOLE synchronization source
between 2 PCs.

As for the error, it has to do with converting ink which can be stored in
the notes field. I do not know of a fix for this.

Did you try contacting the OEM of your Windows Mobile device for support?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"jss" <jss@jss.com> wrote in message
news:eYVCdxz6IHA.616@TK2MSFTNGP02.phx.gbl...
>I have a Palm 800w phone and OL 2003 on two pc's. I have used a third party
>(Chapura KeySuite) program + HotSync for a Palm Zire to keep the two PCs'
>notes, tasks, contacts, and calendars in sync for about two years.
>
> When I tried to sync the second PC with AS to the phone, it started
> failing. The upper level message is that there is a problem with
> WCESmgr.exe. I have a C++ compiler, so when I click 'debug', I find that
> the real problem is with INKstore.dll, access violation at 0xC0000005.
> This usually happens while syncing Notes.
>
> I tried syncing with the Zire, and there was a problem with HotSync.exe.
>
> I exported everything to a new pst file, read that into a new profile and
> tried AS but had the same problem. HotSync now works; at least it receives
> changes from the second PC.
>
> I've seen many reports of this sort of problem, but no real solutions. I
> guess I'm just keeping the thread alive so maybe someone at MS will catch
> on.
>
> -John
>
>
>

Hi Chris,

I expected to be able to use AS instead of KeySuite but there are a couple
of problems: AS crashes and AS doesn't do a good job of syncing between 2
PC's even in the best case. The data stored on the WM device is not the
complete Outlook record.

I think I did make a couple of 'notes' where I drew with the stylus. I
thought I erased them, at any rate I can't find them in the notes folder but
maybe they are causing this problem. Is it possible Outlook/AS are not
capable of working with these notes? I made a couple of voice recordings on
the Treo and they were sync'd ok.

I haven't contacted Sprint, as on the box they suggset calling Palm. That
was an hour or two of my life that is gone forever and I'm actually in worse
shape. I also called Palm about setting up a POP3 account and it was even
worse. I'll try Sprint next.

John



"Chris De Herrera" <spam@pocketpctalk.com> wrote in message
news:e8hb3z46IHA.4192@TK2MSFTNGP06.phx.gbl...
> Hi,
> You are creating a challenging synchronization environment with the
> multiple devices. ActiveSync was designed to be the SOLE synchronization
> source between 2 PCs.
>
> As for the error, it has to do with converting ink which can be stored in
> the notes field. I do not know of a fix for this.
>
> Did you try contacting the OEM of your Windows Mobile device for support?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
> "jss" <jss@jss.com> wrote in message
> news:eYVCdxz6IHA.616@TK2MSFTNGP02.phx.gbl...
>>I have a Palm 800w phone and OL 2003 on two pc's. I have used a third
>>party (Chapura KeySuite) program + HotSync for a Palm Zire to keep the two
>>PCs' notes, tasks, contacts, and calendars in sync for about two years.
>>
>> When I tried to sync the second PC with AS to the phone, it started
>> failing. The upper level message is that there is a problem with
>> WCESmgr.exe. I have a C++ compiler, so when I click 'debug', I find that
>> the real problem is with INKstore.dll, access violation at 0xC0000005.
>> This usually happens while syncing Notes.
>>
>> I tried syncing with the Zire, and there was a problem with HotSync.exe.
>>
>> I exported everything to a new pst file, read that into a new profile and
>> tried AS but had the same problem. HotSync now works; at least it
>> receives changes from the second PC.
>>
>> I've seen many reports of this sort of problem, but no real solutions. I
>> guess I'm just keeping the thread alive so maybe someone at MS will catch
>> on.
>>
>> -John
>>
>>
>>
>