When I am in 'print preview' in Publisher 2007, the color/grayscale button
reacts like a toggle switch. However, the toggle switch/button is engaged to
view in grayscale mode and will not disengage to view in color.

When I press the toggle switch/button to disengage (even though it won't),
and move the mouse to the document, I see the magnifiying glass, zoom in/out.


Any suggestions on how to disengage the toggle switch?

THanks.

Is your publication setup to print on a color printer? There have been some
issues with HP printers not previewing correctly. Do you have another printer
installed? Do you have the same problem with a different printer?

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Lucie" <Lucie@discussions.microsoft.com> wrote in message
news:55989EED-D696-4ADA-A313-5F320D517E62@microsoft.com...
> When I am in 'print preview' in Publisher 2007, the color/grayscale button
> reacts like a toggle switch. However, the toggle switch/button is engaged to
> view in grayscale mode and will not disengage to view in color.
>
> When I press the toggle switch/button to disengage (even though it won't),
> and move the mouse to the document, I see the magnifiying glass, zoom in/out.
>
>
> Any suggestions on how to disengage the toggle switch?
>
> THanks.

Yes, my publication is setup to print on a color printer. I have only one
printer and it is an HP. I am not having print preview issues with Excel or
Word, only Publisher.

Is there a patch that will disengage the color/grayscale button?

"Mary Sauer" wrote:

> Is your publication setup to print on a color printer? There have been some
> issues with HP printers not previewing correctly. Do you have another printer
> installed? Do you have the same problem with a different printer?
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Lucie" <Lucie@discussions.microsoft.com> wrote in message
> news:55989EED-D696-4ADA-A313-5F320D517E62@microsoft.com...
> > When I am in 'print preview' in Publisher 2007, the color/grayscale button
> > reacts like a toggle switch. However, the toggle switch/button is engaged to
> > view in grayscale mode and will not disengage to view in color.
> >
> > When I press the toggle switch/button to disengage (even though it won't),
> > and move the mouse to the document, I see the magnifiying glass, zoom in/out.
> >
> >
> > Any suggestions on how to disengage the toggle switch?
> >
> > THanks.
>
>
>

You can install the Generic Color PS for Commercial Printing. It should be
available when you open the Print folder, file, add printer, scroll down to
generic.

I don't think there is a patch, you might check with HP for a updated driver.


--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Lucie" <Lucie@discussions.microsoft.com> wrote in message
news:4866718F-C2B9-404F-A3C0-88274E4771FE@microsoft.com...
> Yes, my publication is setup to print on a color printer. I have only one
> printer and it is an HP. I am not having print preview issues with Excel or
> Word, only Publisher.
>
> Is there a patch that will disengage the color/grayscale button?
>
> "Mary Sauer" wrote:
>
>> Is your publication setup to print on a color printer? There have been some
>> issues with HP printers not previewing correctly. Do you have another printer
>> installed? Do you have the same problem with a different printer?
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>>
>> "Lucie" <Lucie@discussions.microsoft.com> wrote in message
>> news:55989EED-D696-4ADA-A313-5F320D517E62@microsoft.com...
>> > When I am in 'print preview' in Publisher 2007, the color/grayscale button
>> > reacts like a toggle switch. However, the toggle switch/button is engaged
>> > to
>> > view in grayscale mode and will not disengage to view in color.
>> >
>> > When I press the toggle switch/button to disengage (even though it won't),
>> > and move the mouse to the document, I see the magnifiying glass, zoom
>> > in/out.
>> >
>> >
>> > Any suggestions on how to disengage the toggle switch?
>> >
>> > THanks.
>>
>>
>>

The OP could also "print" to a PDF. Then print the PDF.
"Mary Sauer" <mary-sauer@mycolumbus.rr.com> wrote in message
news:uVygqEQ7IHA.2348@TK2MSFTNGP06.phx.gbl...
> You can install the Generic Color PS for Commercial Printing. It should be
> available when you open the Print folder, file, add printer, scroll down
> to generic.
>
> I don't think there is a patch, you might check with HP for a updated
> driver.
>
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Lucie" <Lucie@discussions.microsoft.com> wrote in message
> news:4866718F-C2B9-404F-A3C0-88274E4771FE@microsoft.com...
>> Yes, my publication is setup to print on a color printer. I have only
>> one
>> printer and it is an HP. I am not having print preview issues with Excel
>> or
>> Word, only Publisher.
>>
>> Is there a patch that will disengage the color/grayscale button?
>>
>> "Mary Sauer" wrote:
>>
>>> Is your publication setup to print on a color printer? There have been
>>> some
>>> issues with HP printers not previewing correctly. Do you have another
>>> printer
>>> installed? Do you have the same problem with a different printer?
>>>
>>> --
>>> Mary Sauer MSFT MVP
>>> http://office.microsoft.com/
>>> http://msauer.mvps.org/
>>> news://msnews.microsoft.com
>>>
>>> "Lucie" <Lucie@discussions.microsoft.com> wrote in message
>>> news:55989EED-D696-4ADA-A313-5F320D517E62@microsoft.com...
>>> > When I am in 'print preview' in Publisher 2007, the color/grayscale
>>> > button
>>> > reacts like a toggle switch. However, the toggle switch/button is
>>> > engaged to
>>> > view in grayscale mode and will not disengage to view in color.
>>> >
>>> > When I press the toggle switch/button to disengage (even though it
>>> > won't),
>>> > and move the mouse to the document, I see the magnifiying glass, zoom
>>> > in/out.
>>> >
>>> >
>>> > Any suggestions on how to disengage the toggle switch?
>>> >
>>> > THanks.
>>>
>>>
>>>
>
>

Thank you for the suggestions. I am able to work around the issue and
preview my document in color, however I would like to be able to use the
feature as it was designed...



"Charles W Davis" wrote:

> The OP could also "print" to a PDF. Then print the PDF.
> "Mary Sauer" <mary-sauer@mycolumbus.rr.com> wrote in message
> news:uVygqEQ7IHA.2348@TK2MSFTNGP06.phx.gbl...
> > You can install the Generic Color PS for Commercial Printing. It should be
> > available when you open the Print folder, file, add printer, scroll down
> > to generic.
> >
> > I don't think there is a patch, you might check with HP for a updated
> > driver.
> >
> >
> > --
> > Mary Sauer MSFT MVP
> > http://office.microsoft.com/
> > http://msauer.mvps.org/
> > news://msnews.microsoft.com
> >
> > "Lucie" <Lucie@discussions.microsoft.com> wrote in message
> > news:4866718F-C2B9-404F-A3C0-88274E4771FE@microsoft.com...
> >> Yes, my publication is setup to print on a color printer. I have only
> >> one
> >> printer and it is an HP. I am not having print preview issues with Excel
> >> or
> >> Word, only Publisher.
> >>
> >> Is there a patch that will disengage the color/grayscale button?
> >>
> >> "Mary Sauer" wrote:
> >>
> >>> Is your publication setup to print on a color printer? There have been
> >>> some
> >>> issues with HP printers not previewing correctly. Do you have another
> >>> printer
> >>> installed? Do you have the same problem with a different printer?
> >>>
> >>> --
> >>> Mary Sauer MSFT MVP
> >>> http://office.microsoft.com/
> >>> http://msauer.mvps.org/
> >>> news://msnews.microsoft.com
> >>>
> >>> "Lucie" <Lucie@discussions.microsoft.com> wrote in message
> >>> news:55989EED-D696-4ADA-A313-5F320D517E62@microsoft.com...
> >>> > When I am in 'print preview' in Publisher 2007, the color/grayscale
> >>> > button
> >>> > reacts like a toggle switch. However, the toggle switch/button is
> >>> > engaged to
> >>> > view in grayscale mode and will not disengage to view in color.
> >>> >
> >>> > When I press the toggle switch/button to disengage (even though it
> >>> > won't),
> >>> > and move the mouse to the document, I see the magnifiying glass, zoom
> >>> > in/out.
> >>> >
> >>> >
> >>> > Any suggestions on how to disengage the toggle switch?
> >>> >
> >>> > THanks.
> >>>
> >>>
> >>>
> >
> >
>