"Keith B. Rosenberg" <enii@pacbell.net> wrote in message
news:OZHjIu0lIHA.1164@TK2MSFTNGP02.phx.gbl...
>>> We are having issues with Vista. At times a Vista laptop cannot save
>>> opened files to the Vista desktop. It freezes the word processor we use.
>>> The desktop will always freeze on shutdown and the amount of memory used
>>> often drops by a hundred MDs or more. After weeks of documenting when
>>> this happened, we discovered that it seems to happen on days we do a
>>> backup. We use Robocopy to backup.
>>>
>>> There is a patch on the MS website we are trying, but does anyone have
>>> any more information about problems with Robocopy?
>>
>>
>> Is Robocopy hanging? I find that it hangs when it tries to copy
>> something that it has not got permissions to access. You can try using
>> the /R:n parameter to make sure it only tries a certain amount if times
>> before giving up, or else it will keep on trying. Also make sure to use
>> the /XJ switch to stop it trying to copy junction points if you are
>> backing up the entire User folder.
>
> Thanks for the reply.
>
> No Robocopy is not hanging. The backup copies thousands of files
> to two different locations over the network and it appears to do something
> to the computer. So sometime later, the programs on the laptop that
> have files open from the desktop, will be unable to save. Sometimes
> the desktop will have less memory used when this happens and it freezes
> during shut down every time.


Have you tried using Process Explorer to see if anything is keeping those
files locked?
http://technet.microsoft.com/en-us/s.../bb896653.aspx

I have crossposted this to the server group, where there are more people
that use Robocopy.

ss.

Thanks for the feedback and suggestions!! It is actually a problem with
Robocopy. I got the following from MS tech support AFTER I found the
probable solution to specific problem we are having:

QUOTE Robocopy is incompatible with Vista SP1 and you have found a
workaround solution by installing the patch before Robocopy released the new
version which is compatible with Vista. UNQUOTE



Here is what I discovered (and gave to the MS support tech): We use Robocopy
to do a backup (most days) and there is a reference on the Microsoft website
to some problems with the Robocopy installed with SP1 (see link below) and a
possible cure. I applied the patch that is suggested in the link since it
has a new version of Robocopy. We have been testing it and so far everything
seems to be fixed - at least as far as this issue is concerned.



http://forums.microsoft.com/TechNet/...6089&SiteID=17



Here is the site of the patch I installed.



http://www.microsoft.com/downloads/d...displaylang=en











"Synapse Syndrome" <synapse@NOSPAMsyndrome.me.uk> wrote in message
news:O$TFJO8lIHA.5280@TK2MSFTNGP02.phx.gbl...
> "Keith B. Rosenberg" <enii@pacbell.net> wrote in message
> news:OZHjIu0lIHA.1164@TK2MSFTNGP02.phx.gbl...
>>>> We are having issues with Vista. At times a Vista laptop cannot save
>>>> opened files to the Vista desktop. It freezes the word processor we
>>>> use. The desktop will always freeze on shutdown and the amount of
>>>> memory used often drops by a hundred MDs or more. After weeks of
>>>> documenting when this happened, we discovered that it seems to happen
>>>> on days we do a backup. We use Robocopy to backup.
>>>>
>>>> There is a patch on the MS website we are trying, but does anyone have
>>>> any more information about problems with Robocopy?
>>>
>>>
>>> Is Robocopy hanging? I find that it hangs when it tries to copy
>>> something that it has not got permissions to access. You can try using
>>> the /R:n parameter to make sure it only tries a certain amount if times
>>> before giving up, or else it will keep on trying. Also make sure to use
>>> the /XJ switch to stop it trying to copy junction points if you are
>>> backing up the entire User folder.
>>
>> Thanks for the reply.
>>
>> No Robocopy is not hanging. The backup copies thousands of files
>> to two different locations over the network and it appears to do
>> something
>> to the computer. So sometime later, the programs on the laptop that
>> have files open from the desktop, will be unable to save. Sometimes
>> the desktop will have less memory used when this happens and it freezes
>> during shut down every time.
>
>
> Have you tried using Process Explorer to see if anything is keeping those
> files locked?
> http://technet.microsoft.com/en-us/s.../bb896653.aspx
>
> I have crossposted this to the server group, where there are more people
> that use Robocopy.
>
> ss.
>