This is the message I was finally able to retrieve:

ANY HELP IS GREATLY APPRECIATED!!!!

Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6308.5000
Application Timestamp: 47e547c5
Fault Module Name: wwlib.dll
Fault Module Version: 12.0.6311.5000
Fault Module Timestamp: 47fe9eee
Exception Code: c0000005
Exception Offset: 00b7b57b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--
Stefan Blom
Microsoft Word MVP


"Kara B." <Kara B.@discussions.microsoft.com> wrote in message
news:54C349E6-6C73-40ED-8565-91710A90D5B3@microsoft.com...
> This is the message I was finally able to retrieve:
>
> ANY HELP IS GREATLY APPRECIATED!!!!
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: WINWORD.EXE
> Application Version: 12.0.6308.5000
> Application Timestamp: 47e547c5
> Fault Module Name: wwlib.dll
> Fault Module Version: 12.0.6311.5000
> Fault Module Timestamp: 47fe9eee
> Exception Code: c0000005
> Exception Offset: 00b7b57b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>

Have you applied this update?
Issues that are fixed in Word 2007 by the 2007 Microsoft Office suites Service
Pack 1
http://support.microsoft.com/kb/942389/en-us

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Kara B." <Kara B.@discussions.microsoft.com> wrote in message
news:54C349E6-6C73-40ED-8565-91710A90D5B3@microsoft.com...
> This is the message I was finally able to retrieve:
>
> ANY HELP IS GREATLY APPRECIATED!!!!
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: WINWORD.EXE
> Application Version: 12.0.6308.5000
> Application Timestamp: 47e547c5
> Fault Module Name: wwlib.dll
> Fault Module Version: 12.0.6311.5000
> Fault Module Timestamp: 47fe9eee
> Exception Code: c0000005
> Exception Offset: 00b7b57b
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>

I have. Any other ideas?

"Mary Sauer" wrote:

> Have you applied this update?
> Issues that are fixed in Word 2007 by the 2007 Microsoft Office suites Service
> Pack 1
> http://support.microsoft.com/kb/942389/en-us
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
>
> "Kara B." <Kara B.@discussions.microsoft.com> wrote in message
> news:54C349E6-6C73-40ED-8565-91710A90D5B3@microsoft.com...
> > This is the message I was finally able to retrieve:
> >
> > ANY HELP IS GREATLY APPRECIATED!!!!
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: WINWORD.EXE
> > Application Version: 12.0.6308.5000
> > Application Timestamp: 47e547c5
> > Fault Module Name: wwlib.dll
> > Fault Module Version: 12.0.6311.5000
> > Fault Module Timestamp: 47fe9eee
> > Exception Code: c0000005
> > Exception Offset: 00b7b57b
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> >
> > Additional information about the problem:
> > LCID: 1033
> > Brand: Office12Crash
> > skulcid: 1033
> >
>
>
>