Very strange issue that just started occuring. I'm running Word 2007, SP1
with all updates applied on 32-bit Vista Business SP1 machine on a Windows
2003 domain.

Whenever I am in the program, even a blank document, the mouse icon flashes
rapidly between the "busy" icon, the regular mouse pointer, and the I-beam
cursor. It never steals focus from the text of the document. By that, I
mean tat I an still type and edit the document, though typing is certainly
"jerky" and slow.

Also, the problem seems to be user specific. I does not occur with other
users logged into the PC. I even went to the trouble of uninstalling Office
2007 and reinstalling it, but the problem still occurs. It doesn't matter if
the document is on remote machine or if it's on the local computer, and as I
stated it occurs as soon as Word is launched, with a blank new document or
even with no document window at all open. It's very annoying and
inconvenient. It's rapidly approaching the point of making the application
unusable.

Any thoughts?

"Hurricane" Andrew
Milford, DE

If it's user-specific, then it's probably a settings corruption issue,
either a problem with normal.dotm or with the Data key in the registry. It
can also be a problem with an installed add-in, but it's usually quicker to
try renaming normal.dotm and/or the Data key in the registry--since those
are the more frequent culprits--and to resort to trying to disable add-ins
if neither of the other two bring relief.

More on troubleshooting this and related problems here (the name of the
article notwithstanding):

http://word.mvps.org/FAQs/AppErrors/...artingWord.htm

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> Very strange issue that just started occuring. I'm running Word 2007, SP1
> with all updates applied on 32-bit Vista Business SP1 machine on a
> Windows
> 2003 domain.
>
> Whenever I am in the program, even a blank document, the mouse icon
> flashes
> rapidly between the "busy" icon, the regular mouse pointer, and the I-beam
> cursor. It never steals focus from the text of the document. By that, I
> mean tat I an still type and edit the document, though typing is certainly
> "jerky" and slow.
>
> Also, the problem seems to be user specific. I does not occur with other
> users logged into the PC. I even went to the trouble of uninstalling
> Office
> 2007 and reinstalling it, but the problem still occurs. It doesn't matter
> if
> the document is on remote machine or if it's on the local computer, and as
> I
> stated it occurs as soon as Word is launched, with a blank new document or
> even with no document window at all open. It's very annoying and
> inconvenient. It's rapidly approaching the point of making the
> application
> unusable.
>
> Any thoughts?
>
> "Hurricane" Andrew
> Milford, DE

Thanks for the responses!

Unfortunately, none of those solutions have helped. I renamed the
normal.dotm template in my user/appdata/roaming/microsoft/templates folder
and deleted the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
key. Still the same problem. I also disabled all add-ins (actually, I had
done that before). I even attempted to copy the normal.dotm template from
another profile to no avail.

Any other thoughts?

--
"Hurricane" Andrew
Milford, DE


"Herb Tyson [MVP]" wrote:

> If it's user-specific, then it's probably a settings corruption issue,
> either a problem with normal.dotm or with the Data key in the registry. It
> can also be a problem with an installed add-in, but it's usually quicker to
> try renaming normal.dotm and/or the Data key in the registry--since those
> are the more frequent culprits--and to resort to trying to disable add-ins
> if neither of the other two bring relief.
>
> More on troubleshooting this and related problems here (the name of the
> article notwithstanding):
>
> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
>
> --
> Herb Tyson MS MVP
> Author of the Word 2007 Bible
> Blog: http://word2007bible.herbtyson.com
> Web: http://www.herbtyson.com
>
>
> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> > Very strange issue that just started occuring. I'm running Word 2007, SP1
> > with all updates applied on 32-bit Vista Business SP1 machine on a
> > Windows
> > 2003 domain.
> >
> > Whenever I am in the program, even a blank document, the mouse icon
> > flashes
> > rapidly between the "busy" icon, the regular mouse pointer, and the I-beam
> > cursor. It never steals focus from the text of the document. By that, I
> > mean tat I an still type and edit the document, though typing is certainly
> > "jerky" and slow.
> >
> > Also, the problem seems to be user specific. I does not occur with other
> > users logged into the PC. I even went to the trouble of uninstalling
> > Office
> > 2007 and reinstalling it, but the problem still occurs. It doesn't matter
> > if
> > the document is on remote machine or if it's on the local computer, and as
> > I
> > stated it occurs as soon as Word is launched, with a blank new document or
> > even with no document window at all open. It's very annoying and
> > inconvenient. It's rapidly approaching the point of making the
> > application
> > unusable.
> >
> > Any thoughts?
> >
> > "Hurricane" Andrew
> > Milford, DE
>
>

Does it happen when your start Word in Safe Mode? From Start, Run, type in

winword /a

and press enter. Word opens in Safe Mode. How is it now?

Terry

"Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
> Thanks for the responses!
>
> Unfortunately, none of those solutions have helped. I renamed the
> normal.dotm template in my user/appdata/roaming/microsoft/templates folder
> and deleted the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
> key. Still the same problem. I also disabled all add-ins (actually, I
> had
> done that before). I even attempted to copy the normal.dotm template from
> another profile to no avail.
>
> Any other thoughts?
>
> --
> "Hurricane" Andrew
> Milford, DE
>
>
> "Herb Tyson [MVP]" wrote:
>
>> If it's user-specific, then it's probably a settings corruption issue,
>> either a problem with normal.dotm or with the Data key in the registry.
>> It
>> can also be a problem with an installed add-in, but it's usually quicker
>> to
>> try renaming normal.dotm and/or the Data key in the registry--since those
>> are the more frequent culprits--and to resort to trying to disable
>> add-ins
>> if neither of the other two bring relief.
>>
>> More on troubleshooting this and related problems here (the name of the
>> article notwithstanding):
>>
>> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
>>
>> --
>> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
>> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
>> > Very strange issue that just started occuring. I'm running Word 2007,
>> > SP1
>> > with all updates applied on 32-bit Vista Business SP1 machine on a
>> > Windows
>> > 2003 domain.
>> >
>> > Whenever I am in the program, even a blank document, the mouse icon
>> > flashes
>> > rapidly between the "busy" icon, the regular mouse pointer, and the
>> > I-beam
>> > cursor. It never steals focus from the text of the document. By that,
>> > I
>> > mean tat I an still type and edit the document, though typing is
>> > certainly
>> > "jerky" and slow.
>> >
>> > Also, the problem seems to be user specific. I does not occur with
>> > other
>> > users logged into the PC. I even went to the trouble of uninstalling
>> > Office
>> > 2007 and reinstalling it, but the problem still occurs. It doesn't
>> > matter
>> > if
>> > the document is on remote machine or if it's on the local computer, and
>> > as
>> > I
>> > stated it occurs as soon as Word is launched, with a blank new document
>> > or
>> > even with no document window at all open. It's very annoying and
>> > inconvenient. It's rapidly approaching the point of making the
>> > application
>> > unusable.
>> >
>> > Any thoughts?
>> >
>> > "Hurricane" Andrew
>> > Milford, DE
>>
>>

Sorry. Yes, it also still occurs in Safe Mode, whether with the /a switch,
or the /safe switch (not sure if there's a difference or not).

--
"Hurricane" Andrew
Milford, DE


"Terry Farrell" wrote:

> Does it happen when your start Word in Safe Mode? From Start, Run, type in
>
> winword /a
>
> and press enter. Word opens in Safe Mode. How is it now?
>
> Terry
>
> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
> > Thanks for the responses!
> >
> > Unfortunately, none of those solutions have helped. I renamed the
> > normal.dotm template in my user/appdata/roaming/microsoft/templates folder
> > and deleted the HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
> > key. Still the same problem. I also disabled all add-ins (actually, I
> > had
> > done that before). I even attempted to copy the normal.dotm template from
> > another profile to no avail.
> >
> > Any other thoughts?
> >
> > --
> > "Hurricane" Andrew
> > Milford, DE
> >
> >
> > "Herb Tyson [MVP]" wrote:
> >
> >> If it's user-specific, then it's probably a settings corruption issue,
> >> either a problem with normal.dotm or with the Data key in the registry.
> >> It
> >> can also be a problem with an installed add-in, but it's usually quicker
> >> to
> >> try renaming normal.dotm and/or the Data key in the registry--since those
> >> are the more frequent culprits--and to resort to trying to disable
> >> add-ins
> >> if neither of the other two bring relief.
> >>
> >> More on troubleshooting this and related problems here (the name of the
> >> article notwithstanding):
> >>
> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
> >>
> >> --
> >> Herb Tyson MS MVP
> >> Author of the Word 2007 Bible
> >> Blog: http://word2007bible.herbtyson.com
> >> Web: http://www.herbtyson.com
> >>
> >>
> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> >> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> >> > Very strange issue that just started occuring. I'm running Word 2007,
> >> > SP1
> >> > with all updates applied on 32-bit Vista Business SP1 machine on a
> >> > Windows
> >> > 2003 domain.
> >> >
> >> > Whenever I am in the program, even a blank document, the mouse icon
> >> > flashes
> >> > rapidly between the "busy" icon, the regular mouse pointer, and the
> >> > I-beam
> >> > cursor. It never steals focus from the text of the document. By that,
> >> > I
> >> > mean tat I an still type and edit the document, though typing is
> >> > certainly
> >> > "jerky" and slow.
> >> >
> >> > Also, the problem seems to be user specific. I does not occur with
> >> > other
> >> > users logged into the PC. I even went to the trouble of uninstalling
> >> > Office
> >> > 2007 and reinstalling it, but the problem still occurs. It doesn't
> >> > matter
> >> > if
> >> > the document is on remote machine or if it's on the local computer, and
> >> > as
> >> > I
> >> > stated it occurs as soon as Word is launched, with a blank new document
> >> > or
> >> > even with no document window at all open. It's very annoying and
> >> > inconvenient. It's rapidly approaching the point of making the
> >> > application
> >> > unusable.
> >> >
> >> > Any thoughts?
> >> >
> >> > "Hurricane" Andrew
> >> > Milford, DE
> >>
> >>
>

I had done that, but never noticed anything strange, but this time I did
notice that the print spooler service was quite active (spoolsv.exe). I
suspended the service, and the problem went away, resumed and it came back!
Of course, that's not a solution since printing is kind of important, but at
least we know where to look now.

What could Word be doing constantly, even on a fresh start or blank document
that is trying to use the spooler service? I doubt it's the service itself
since this only impacts Word, and I did verify that by launching other Office
apps (Excel, PowerPoint, Outlook) and spoolsv.exe was it's usual quiet self.


--
"Hurricane" Andrew
Milford, DE


"Terry Farrell" wrote:

> Run the Task Manager and then open Word and see if it is Word that is the
> only app eating the processor or if there is something else pulling power at
> the same time. That may give a clue to whatever is causing this.
>
> Terry
>
> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> message news:E0DF2D5C-C488-4F0B-878D-4F85065B858D@microsoft.com...
> > Sorry. Yes, it also still occurs in Safe Mode, whether with the /a
> > switch,
> > or the /safe switch (not sure if there's a difference or not).
> >
> > --
> > "Hurricane" Andrew
> > Milford, DE
> >
> >
> > "Terry Farrell" wrote:
> >
> >> Does it happen when your start Word in Safe Mode? From Start, Run, type
> >> in
> >>
> >> winword /a
> >>
> >> and press enter. Word opens in Safe Mode. How is it now?
> >>
> >> Terry
> >>
> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> >> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
> >> > Thanks for the responses!
> >> >
> >> > Unfortunately, none of those solutions have helped. I renamed the
> >> > normal.dotm template in my user/appdata/roaming/microsoft/templates
> >> > folder
> >> > and deleted the
> >> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
> >> > key. Still the same problem. I also disabled all add-ins (actually, I
> >> > had
> >> > done that before). I even attempted to copy the normal.dotm template
> >> > from
> >> > another profile to no avail.
> >> >
> >> > Any other thoughts?
> >> >
> >> > --
> >> > "Hurricane" Andrew
> >> > Milford, DE
> >> >
> >> >
> >> > "Herb Tyson [MVP]" wrote:
> >> >
> >> >> If it's user-specific, then it's probably a settings corruption issue,
> >> >> either a problem with normal.dotm or with the Data key in the
> >> >> registry.
> >> >> It
> >> >> can also be a problem with an installed add-in, but it's usually
> >> >> quicker
> >> >> to
> >> >> try renaming normal.dotm and/or the Data key in the registry--since
> >> >> those
> >> >> are the more frequent culprits--and to resort to trying to disable
> >> >> add-ins
> >> >> if neither of the other two bring relief.
> >> >>
> >> >> More on troubleshooting this and related problems here (the name of
> >> >> the
> >> >> article notwithstanding):
> >> >>
> >> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
> >> >>
> >> >> --
> >> >> Herb Tyson MS MVP
> >> >> Author of the Word 2007 Bible
> >> >> Blog: http://word2007bible.herbtyson.com
> >> >> Web: http://www.herbtyson.com
> >> >>
> >> >>
> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote
> >> >> in
> >> >> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> >> >> > Very strange issue that just started occuring. I'm running Word
> >> >> > 2007,
> >> >> > SP1
> >> >> > with all updates applied on 32-bit Vista Business SP1 machine on a
> >> >> > Windows
> >> >> > 2003 domain.
> >> >> >
> >> >> > Whenever I am in the program, even a blank document, the mouse icon
> >> >> > flashes
> >> >> > rapidly between the "busy" icon, the regular mouse pointer, and the
> >> >> > I-beam
> >> >> > cursor. It never steals focus from the text of the document. By
> >> >> > that,
> >> >> > I
> >> >> > mean tat I an still type and edit the document, though typing is
> >> >> > certainly
> >> >> > "jerky" and slow.
> >> >> >
> >> >> > Also, the problem seems to be user specific. I does not occur with
> >> >> > other
> >> >> > users logged into the PC. I even went to the trouble of
> >> >> > uninstalling
> >> >> > Office
> >> >> > 2007 and reinstalling it, but the problem still occurs. It doesn't
> >> >> > matter
> >> >> > if
> >> >> > the document is on remote machine or if it's on the local computer,
> >> >> > and
> >> >> > as
> >> >> > I
> >> >> > stated it occurs as soon as Word is launched, with a blank new
> >> >> > document
> >> >> > or
> >> >> > even with no document window at all open. It's very annoying and
> >> >> > inconvenient. It's rapidly approaching the point of making the
> >> >> > application
> >> >> > unusable.
> >> >> >
> >> >> > Any thoughts?
> >> >> >
> >> >> > "Hurricane" Andrew
> >> >> > Milford, DE
> >> >>
> >> >>
> >>
>

If it doesn't happen with other users, but does still happen when using /a
or starting Word in safe mode, then my next guess would be that you have a
corrupted Windows user profile. Unfortunately, if that's the case, the only
resolution I've discovered is to create a new user profile, and scrap the
old one. Inconvenient, yes... but, if the problem is annoying enough, it
might be worth the inconvenience.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
message news:95637162-A99A-43F2-93B0-890716D01952@microsoft.com...
>I had done that, but never noticed anything strange, but this time I did
> notice that the print spooler service was quite active (spoolsv.exe). I
> suspended the service, and the problem went away, resumed and it came
> back!
> Of course, that's not a solution since printing is kind of important, but
> at
> least we know where to look now.
>
> What could Word be doing constantly, even on a fresh start or blank
> document
> that is trying to use the spooler service? I doubt it's the service
> itself
> since this only impacts Word, and I did verify that by launching other
> Office
> apps (Excel, PowerPoint, Outlook) and spoolsv.exe was it's usual quiet
> self.
>
>
> --
> "Hurricane" Andrew
> Milford, DE
>
>
> "Terry Farrell" wrote:
>
>> Run the Task Manager and then open Word and see if it is Word that is the
>> only app eating the processor or if there is something else pulling power
>> at
>> the same time. That may give a clue to whatever is causing this.
>>
>> Terry
>>
>> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
>> message news:E0DF2D5C-C488-4F0B-878D-4F85065B858D@microsoft.com...
>> > Sorry. Yes, it also still occurs in Safe Mode, whether with the /a
>> > switch,
>> > or the /safe switch (not sure if there's a difference or not).
>> >
>> > --
>> > "Hurricane" Andrew
>> > Milford, DE
>> >
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Does it happen when your start Word in Safe Mode? From Start, Run,
>> >> type
>> >> in
>> >>
>> >> winword /a
>> >>
>> >> and press enter. Word opens in Safe Mode. How is it now?
>> >>
>> >> Terry
>> >>
>> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote
>> >> in
>> >> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
>> >> > Thanks for the responses!
>> >> >
>> >> > Unfortunately, none of those solutions have helped. I renamed the
>> >> > normal.dotm template in my user/appdata/roaming/microsoft/templates
>> >> > folder
>> >> > and deleted the
>> >> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
>> >> > key. Still the same problem. I also disabled all add-ins
>> >> > (actually, I
>> >> > had
>> >> > done that before). I even attempted to copy the normal.dotm
>> >> > template
>> >> > from
>> >> > another profile to no avail.
>> >> >
>> >> > Any other thoughts?
>> >> >
>> >> > --
>> >> > "Hurricane" Andrew
>> >> > Milford, DE
>> >> >
>> >> >
>> >> > "Herb Tyson [MVP]" wrote:
>> >> >
>> >> >> If it's user-specific, then it's probably a settings corruption
>> >> >> issue,
>> >> >> either a problem with normal.dotm or with the Data key in the
>> >> >> registry.
>> >> >> It
>> >> >> can also be a problem with an installed add-in, but it's usually
>> >> >> quicker
>> >> >> to
>> >> >> try renaming normal.dotm and/or the Data key in the registry--since
>> >> >> those
>> >> >> are the more frequent culprits--and to resort to trying to disable
>> >> >> add-ins
>> >> >> if neither of the other two bring relief.
>> >> >>
>> >> >> More on troubleshooting this and related problems here (the name of
>> >> >> the
>> >> >> article notwithstanding):
>> >> >>
>> >> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
>> >> >>
>> >> >> --
>> >> >> Herb Tyson MS MVP
>> >> >> Author of the Word 2007 Bible
>> >> >> Blog: http://word2007bible.herbtyson.com
>> >> >> Web: http://www.herbtyson.com
>> >> >>
>> >> >>
>> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com>
>> >> >> wrote
>> >> >> in
>> >> >> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
>> >> >> > Very strange issue that just started occuring. I'm running Word
>> >> >> > 2007,
>> >> >> > SP1
>> >> >> > with all updates applied on 32-bit Vista Business SP1 machine on
>> >> >> > a
>> >> >> > Windows
>> >> >> > 2003 domain.
>> >> >> >
>> >> >> > Whenever I am in the program, even a blank document, the mouse
>> >> >> > icon
>> >> >> > flashes
>> >> >> > rapidly between the "busy" icon, the regular mouse pointer, and
>> >> >> > the
>> >> >> > I-beam
>> >> >> > cursor. It never steals focus from the text of the document. By
>> >> >> > that,
>> >> >> > I
>> >> >> > mean tat I an still type and edit the document, though typing is
>> >> >> > certainly
>> >> >> > "jerky" and slow.
>> >> >> >
>> >> >> > Also, the problem seems to be user specific. I does not occur
>> >> >> > with
>> >> >> > other
>> >> >> > users logged into the PC. I even went to the trouble of
>> >> >> > uninstalling
>> >> >> > Office
>> >> >> > 2007 and reinstalling it, but the problem still occurs. It
>> >> >> > doesn't
>> >> >> > matter
>> >> >> > if
>> >> >> > the document is on remote machine or if it's on the local
>> >> >> > computer,
>> >> >> > and
>> >> >> > as
>> >> >> > I
>> >> >> > stated it occurs as soon as Word is launched, with a blank new
>> >> >> > document
>> >> >> > or
>> >> >> > even with no document window at all open. It's very annoying and
>> >> >> > inconvenient. It's rapidly approaching the point of making the
>> >> >> > application
>> >> >> > unusable.
>> >> >> >
>> >> >> > Any thoughts?
>> >> >> >
>> >> >> > "Hurricane" Andrew
>> >> >> > Milford, DE
>> >> >>
>> >> >>
>> >>
>>

One more tidbit of information:

If I stop then restart the spooler service (net stop spooler...net start
spooler), the problem goes away until the next time I launch Word.


--
"Hurricane" Andrew
Milford, DE


"Hurricane Andrew" wrote:

> I had done that, but never noticed anything strange, but this time I did
> notice that the print spooler service was quite active (spoolsv.exe). I
> suspended the service, and the problem went away, resumed and it came back!
> Of course, that's not a solution since printing is kind of important, but at
> least we know where to look now.
>
> What could Word be doing constantly, even on a fresh start or blank document
> that is trying to use the spooler service? I doubt it's the service itself
> since this only impacts Word, and I did verify that by launching other Office
> apps (Excel, PowerPoint, Outlook) and spoolsv.exe was it's usual quiet self.
>
>
> --
> "Hurricane" Andrew
> Milford, DE
>
>
> "Terry Farrell" wrote:
>
> > Run the Task Manager and then open Word and see if it is Word that is the
> > only app eating the processor or if there is something else pulling power at
> > the same time. That may give a clue to whatever is causing this.
> >
> > Terry
> >
> > "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> > message news:E0DF2D5C-C488-4F0B-878D-4F85065B858D@microsoft.com...
> > > Sorry. Yes, it also still occurs in Safe Mode, whether with the /a
> > > switch,
> > > or the /safe switch (not sure if there's a difference or not).
> > >
> > > --
> > > "Hurricane" Andrew
> > > Milford, DE
> > >
> > >
> > > "Terry Farrell" wrote:
> > >
> > >> Does it happen when your start Word in Safe Mode? From Start, Run, type
> > >> in
> > >>
> > >> winword /a
> > >>
> > >> and press enter. Word opens in Safe Mode. How is it now?
> > >>
> > >> Terry
> > >>
> > >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> > >> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
> > >> > Thanks for the responses!
> > >> >
> > >> > Unfortunately, none of those solutions have helped. I renamed the
> > >> > normal.dotm template in my user/appdata/roaming/microsoft/templates
> > >> > folder
> > >> > and deleted the
> > >> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
> > >> > key. Still the same problem. I also disabled all add-ins (actually, I
> > >> > had
> > >> > done that before). I even attempted to copy the normal.dotm template
> > >> > from
> > >> > another profile to no avail.
> > >> >
> > >> > Any other thoughts?
> > >> >
> > >> > --
> > >> > "Hurricane" Andrew
> > >> > Milford, DE
> > >> >
> > >> >
> > >> > "Herb Tyson [MVP]" wrote:
> > >> >
> > >> >> If it's user-specific, then it's probably a settings corruption issue,
> > >> >> either a problem with normal.dotm or with the Data key in the
> > >> >> registry.
> > >> >> It
> > >> >> can also be a problem with an installed add-in, but it's usually
> > >> >> quicker
> > >> >> to
> > >> >> try renaming normal.dotm and/or the Data key in the registry--since
> > >> >> those
> > >> >> are the more frequent culprits--and to resort to trying to disable
> > >> >> add-ins
> > >> >> if neither of the other two bring relief.
> > >> >>
> > >> >> More on troubleshooting this and related problems here (the name of
> > >> >> the
> > >> >> article notwithstanding):
> > >> >>
> > >> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
> > >> >>
> > >> >> --
> > >> >> Herb Tyson MS MVP
> > >> >> Author of the Word 2007 Bible
> > >> >> Blog: http://word2007bible.herbtyson.com
> > >> >> Web: http://www.herbtyson.com
> > >> >>
> > >> >>
> > >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote
> > >> >> in
> > >> >> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> > >> >> > Very strange issue that just started occuring. I'm running Word
> > >> >> > 2007,
> > >> >> > SP1
> > >> >> > with all updates applied on 32-bit Vista Business SP1 machine on a
> > >> >> > Windows
> > >> >> > 2003 domain.
> > >> >> >
> > >> >> > Whenever I am in the program, even a blank document, the mouse icon
> > >> >> > flashes
> > >> >> > rapidly between the "busy" icon, the regular mouse pointer, and the
> > >> >> > I-beam
> > >> >> > cursor. It never steals focus from the text of the document. By
> > >> >> > that,
> > >> >> > I
> > >> >> > mean tat I an still type and edit the document, though typing is
> > >> >> > certainly
> > >> >> > "jerky" and slow.
> > >> >> >
> > >> >> > Also, the problem seems to be user specific. I does not occur with
> > >> >> > other
> > >> >> > users logged into the PC. I even went to the trouble of
> > >> >> > uninstalling
> > >> >> > Office
> > >> >> > 2007 and reinstalling it, but the problem still occurs. It doesn't
> > >> >> > matter
> > >> >> > if
> > >> >> > the document is on remote machine or if it's on the local computer,
> > >> >> > and
> > >> >> > as
> > >> >> > I
> > >> >> > stated it occurs as soon as Word is launched, with a blank new
> > >> >> > document
> > >> >> > or
> > >> >> > even with no document window at all open. It's very annoying and
> > >> >> > inconvenient. It's rapidly approaching the point of making the
> > >> >> > application
> > >> >> > unusable.
> > >> >> >
> > >> >> > Any thoughts?
> > >> >> >
> > >> >> > "Hurricane" Andrew
> > >> >> > Milford, DE
> > >> >>
> > >> >>
> > >>
> >

Got it fixed. Here's what was going on.

I attempted to isolate the problem using Process Moinitor. What I
discovered was that Word and spoolsv were having issues with my default
printer name: "Vista Lanier - B/W". This is somewhat odd in that no other
app seemed to have issue with it, at least any noticable issue. I changed
the default printer to one without a "/" in the name, and the problem
vanihed. On a hunch, I removed the "/" from the original default printer's
name, and Viola! Issue solved.

Lesson learned: don't use "/" when naming printers, even if it seems like it
orks OK.

--
"Hurricane" Andrew
Milford, DE


"Herb Tyson [MVP]" wrote:

> If it doesn't happen with other users, but does still happen when using /a
> or starting Word in safe mode, then my next guess would be that you have a
> corrupted Windows user profile. Unfortunately, if that's the case, the only
> resolution I've discovered is to create a new user profile, and scrap the
> old one. Inconvenient, yes... but, if the problem is annoying enough, it
> might be worth the inconvenience.
>
> --
> Herb Tyson MS MVP
> Author of the Word 2007 Bible
> Blog: http://word2007bible.herbtyson.com
> Web: http://www.herbtyson.com
>
>
> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> message news:95637162-A99A-43F2-93B0-890716D01952@microsoft.com...
> >I had done that, but never noticed anything strange, but this time I did
> > notice that the print spooler service was quite active (spoolsv.exe). I
> > suspended the service, and the problem went away, resumed and it came
> > back!
> > Of course, that's not a solution since printing is kind of important, but
> > at
> > least we know where to look now.
> >
> > What could Word be doing constantly, even on a fresh start or blank
> > document
> > that is trying to use the spooler service? I doubt it's the service
> > itself
> > since this only impacts Word, and I did verify that by launching other
> > Office
> > apps (Excel, PowerPoint, Outlook) and spoolsv.exe was it's usual quiet
> > self.
> >
> >
> > --
> > "Hurricane" Andrew
> > Milford, DE
> >
> >
> > "Terry Farrell" wrote:
> >
> >> Run the Task Manager and then open Word and see if it is Word that is the
> >> only app eating the processor or if there is something else pulling power
> >> at
> >> the same time. That may give a clue to whatever is causing this.
> >>
> >> Terry
> >>
> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
> >> message news:E0DF2D5C-C488-4F0B-878D-4F85065B858D@microsoft.com...
> >> > Sorry. Yes, it also still occurs in Safe Mode, whether with the /a
> >> > switch,
> >> > or the /safe switch (not sure if there's a difference or not).
> >> >
> >> > --
> >> > "Hurricane" Andrew
> >> > Milford, DE
> >> >
> >> >
> >> > "Terry Farrell" wrote:
> >> >
> >> >> Does it happen when your start Word in Safe Mode? From Start, Run,
> >> >> type
> >> >> in
> >> >>
> >> >> winword /a
> >> >>
> >> >> and press enter. Word opens in Safe Mode. How is it now?
> >> >>
> >> >> Terry
> >> >>
> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote
> >> >> in
> >> >> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
> >> >> > Thanks for the responses!
> >> >> >
> >> >> > Unfortunately, none of those solutions have helped. I renamed the
> >> >> > normal.dotm template in my user/appdata/roaming/microsoft/templates
> >> >> > folder
> >> >> > and deleted the
> >> >> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
> >> >> > key. Still the same problem. I also disabled all add-ins
> >> >> > (actually, I
> >> >> > had
> >> >> > done that before). I even attempted to copy the normal.dotm
> >> >> > template
> >> >> > from
> >> >> > another profile to no avail.
> >> >> >
> >> >> > Any other thoughts?
> >> >> >
> >> >> > --
> >> >> > "Hurricane" Andrew
> >> >> > Milford, DE
> >> >> >
> >> >> >
> >> >> > "Herb Tyson [MVP]" wrote:
> >> >> >
> >> >> >> If it's user-specific, then it's probably a settings corruption
> >> >> >> issue,
> >> >> >> either a problem with normal.dotm or with the Data key in the
> >> >> >> registry.
> >> >> >> It
> >> >> >> can also be a problem with an installed add-in, but it's usually
> >> >> >> quicker
> >> >> >> to
> >> >> >> try renaming normal.dotm and/or the Data key in the registry--since
> >> >> >> those
> >> >> >> are the more frequent culprits--and to resort to trying to disable
> >> >> >> add-ins
> >> >> >> if neither of the other two bring relief.
> >> >> >>
> >> >> >> More on troubleshooting this and related problems here (the name of
> >> >> >> the
> >> >> >> article notwithstanding):
> >> >> >>
> >> >> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
> >> >> >>
> >> >> >> --
> >> >> >> Herb Tyson MS MVP
> >> >> >> Author of the Word 2007 Bible
> >> >> >> Blog: http://word2007bible.herbtyson.com
> >> >> >> Web: http://www.herbtyson.com
> >> >> >>
> >> >> >>
> >> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com>
> >> >> >> wrote
> >> >> >> in
> >> >> >> message news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
> >> >> >> > Very strange issue that just started occuring. I'm running Word
> >> >> >> > 2007,
> >> >> >> > SP1
> >> >> >> > with all updates applied on 32-bit Vista Business SP1 machine on
> >> >> >> > a
> >> >> >> > Windows
> >> >> >> > 2003 domain.
> >> >> >> >
> >> >> >> > Whenever I am in the program, even a blank document, the mouse
> >> >> >> > icon
> >> >> >> > flashes
> >> >> >> > rapidly between the "busy" icon, the regular mouse pointer, and
> >> >> >> > the
> >> >> >> > I-beam
> >> >> >> > cursor. It never steals focus from the text of the document. By
> >> >> >> > that,
> >> >> >> > I
> >> >> >> > mean tat I an still type and edit the document, though typing is
> >> >> >> > certainly
> >> >> >> > "jerky" and slow.
> >> >> >> >
> >> >> >> > Also, the problem seems to be user specific. I does not occur
> >> >> >> > with
> >> >> >> > other
> >> >> >> > users logged into the PC. I even went to the trouble of
> >> >> >> > uninstalling
> >> >> >> > Office
> >> >> >> > 2007 and reinstalling it, but the problem still occurs. It
> >> >> >> > doesn't
> >> >> >> > matter
> >> >> >> > if
> >> >> >> > the document is on remote machine or if it's on the local
> >> >> >> > computer,
> >> >> >> > and
> >> >> >> > as
> >> >> >> > I
> >> >> >> > stated it occurs as soon as Word is launched, with a blank new
> >> >> >> > document
> >> >> >> > or
> >> >> >> > even with no document window at all open. It's very annoying and
> >> >> >> > inconvenient. It's rapidly approaching the point of making the
> >> >> >> > application
> >> >> >> > unusable.
> >> >> >> >
> >> >> >> > Any thoughts?
> >> >> >> >
> >> >> >> > "Hurricane" Andrew
> >> >> >> > Milford, DE
> >> >> >>
> >> >> >>
> >> >>
> >>
>
>

Wow. I've encountered similar errors in the past in much older versions of
Windows, but I thought that modern naming conventions had put us past that
point. Welcome back to the 1990s. :-)

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
message news:15C625DC-1078-4905-AA78-317BC8BC0BB3@microsoft.com...
> Got it fixed. Here's what was going on.
>
> I attempted to isolate the problem using Process Moinitor. What I
> discovered was that Word and spoolsv were having issues with my default
> printer name: "Vista Lanier - B/W". This is somewhat odd in that no other
> app seemed to have issue with it, at least any noticable issue. I changed
> the default printer to one without a "/" in the name, and the problem
> vanihed. On a hunch, I removed the "/" from the original default
> printer's
> name, and Viola! Issue solved.
>
> Lesson learned: don't use "/" when naming printers, even if it seems like
> it
> orks OK.
>
> --
> "Hurricane" Andrew
> Milford, DE
>
>
> "Herb Tyson [MVP]" wrote:
>
>> If it doesn't happen with other users, but does still happen when using
>> /a
>> or starting Word in safe mode, then my next guess would be that you have
>> a
>> corrupted Windows user profile. Unfortunately, if that's the case, the
>> only
>> resolution I've discovered is to create a new user profile, and scrap the
>> old one. Inconvenient, yes... but, if the problem is annoying enough, it
>> might be worth the inconvenience.
>>
>> --
>> Herb Tyson MS MVP
>> Author of the Word 2007 Bible
>> Blog: http://word2007bible.herbtyson.com
>> Web: http://www.herbtyson.com
>>
>>
>> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote in
>> message news:95637162-A99A-43F2-93B0-890716D01952@microsoft.com...
>> >I had done that, but never noticed anything strange, but this time I did
>> > notice that the print spooler service was quite active (spoolsv.exe).
>> > I
>> > suspended the service, and the problem went away, resumed and it came
>> > back!
>> > Of course, that's not a solution since printing is kind of important,
>> > but
>> > at
>> > least we know where to look now.
>> >
>> > What could Word be doing constantly, even on a fresh start or blank
>> > document
>> > that is trying to use the spooler service? I doubt it's the service
>> > itself
>> > since this only impacts Word, and I did verify that by launching other
>> > Office
>> > apps (Excel, PowerPoint, Outlook) and spoolsv.exe was it's usual quiet
>> > self.
>> >
>> >
>> > --
>> > "Hurricane" Andrew
>> > Milford, DE
>> >
>> >
>> > "Terry Farrell" wrote:
>> >
>> >> Run the Task Manager and then open Word and see if it is Word that is
>> >> the
>> >> only app eating the processor or if there is something else pulling
>> >> power
>> >> at
>> >> the same time. That may give a clue to whatever is causing this.
>> >>
>> >> Terry
>> >>
>> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com> wrote
>> >> in
>> >> message news:E0DF2D5C-C488-4F0B-878D-4F85065B858D@microsoft.com...
>> >> > Sorry. Yes, it also still occurs in Safe Mode, whether with the /a
>> >> > switch,
>> >> > or the /safe switch (not sure if there's a difference or not).
>> >> >
>> >> > --
>> >> > "Hurricane" Andrew
>> >> > Milford, DE
>> >> >
>> >> >
>> >> > "Terry Farrell" wrote:
>> >> >
>> >> >> Does it happen when your start Word in Safe Mode? From Start, Run,
>> >> >> type
>> >> >> in
>> >> >>
>> >> >> winword /a
>> >> >>
>> >> >> and press enter. Word opens in Safe Mode. How is it now?
>> >> >>
>> >> >> Terry
>> >> >>
>> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com>
>> >> >> wrote
>> >> >> in
>> >> >> message news:32C7A131-3C8B-4764-816A-10850ACC3C34@microsoft.com...
>> >> >> > Thanks for the responses!
>> >> >> >
>> >> >> > Unfortunately, none of those solutions have helped. I renamed
>> >> >> > the
>> >> >> > normal.dotm template in my
>> >> >> > user/appdata/roaming/microsoft/templates
>> >> >> > folder
>> >> >> > and deleted the
>> >> >> > HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Data
>> >> >> > key. Still the same problem. I also disabled all add-ins
>> >> >> > (actually, I
>> >> >> > had
>> >> >> > done that before). I even attempted to copy the normal.dotm
>> >> >> > template
>> >> >> > from
>> >> >> > another profile to no avail.
>> >> >> >
>> >> >> > Any other thoughts?
>> >> >> >
>> >> >> > --
>> >> >> > "Hurricane" Andrew
>> >> >> > Milford, DE
>> >> >> >
>> >> >> >
>> >> >> > "Herb Tyson [MVP]" wrote:
>> >> >> >
>> >> >> >> If it's user-specific, then it's probably a settings corruption
>> >> >> >> issue,
>> >> >> >> either a problem with normal.dotm or with the Data key in the
>> >> >> >> registry.
>> >> >> >> It
>> >> >> >> can also be a problem with an installed add-in, but it's usually
>> >> >> >> quicker
>> >> >> >> to
>> >> >> >> try renaming normal.dotm and/or the Data key in the
>> >> >> >> registry--since
>> >> >> >> those
>> >> >> >> are the more frequent culprits--and to resort to trying to
>> >> >> >> disable
>> >> >> >> add-ins
>> >> >> >> if neither of the other two bring relief.
>> >> >> >>
>> >> >> >> More on troubleshooting this and related problems here (the name
>> >> >> >> of
>> >> >> >> the
>> >> >> >> article notwithstanding):
>> >> >> >>
>> >> >> >> http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
>> >> >> >>
>> >> >> >> --
>> >> >> >> Herb Tyson MS MVP
>> >> >> >> Author of the Word 2007 Bible
>> >> >> >> Blog: http://word2007bible.herbtyson.com
>> >> >> >> Web: http://www.herbtyson.com
>> >> >> >>
>> >> >> >>
>> >> >> >> "Hurricane Andrew" <HurricaneAndrew@discussions.microsoft.com>
>> >> >> >> wrote
>> >> >> >> in
>> >> >> >> message
>> >> >> >> news:A556D621-411F-443B-9089-47336D53ADAE@microsoft.com...
>> >> >> >> > Very strange issue that just started occuring. I'm running
>> >> >> >> > Word
>> >> >> >> > 2007,
>> >> >> >> > SP1
>> >> >> >> > with all updates applied on 32-bit Vista Business SP1 machine
>> >> >> >> > on
>> >> >> >> > a
>> >> >> >> > Windows
>> >> >> >> > 2003 domain.
>> >> >> >> >
>> >> >> >> > Whenever I am in the program, even a blank document, the mouse
>> >> >> >> > icon
>> >> >> >> > flashes
>> >> >> >> > rapidly between the "busy" icon, the regular mouse pointer,
>> >> >> >> > and
>> >> >> >> > the
>> >> >> >> > I-beam
>> >> >> >> > cursor. It never steals focus from the text of the document.
>> >> >> >> > By
>> >> >> >> > that,
>> >> >> >> > I
>> >> >> >> > mean tat I an still type and edit the document, though typing
>> >> >> >> > is
>> >> >> >> > certainly
>> >> >> >> > "jerky" and slow.
>> >> >> >> >
>> >> >> >> > Also, the problem seems to be user specific. I does not occur
>> >> >> >> > with
>> >> >> >> > other
>> >> >> >> > users logged into the PC. I even went to the trouble of
>> >> >> >> > uninstalling
>> >> >> >> > Office
>> >> >> >> > 2007 and reinstalling it, but the problem still occurs. It
>> >> >> >> > doesn't
>> >> >> >> > matter
>> >> >> >> > if
>> >> >> >> > the document is on remote machine or if it's on the local
>> >> >> >> > computer,
>> >> >> >> > and
>> >> >> >> > as
>> >> >> >> > I
>> >> >> >> > stated it occurs as soon as Word is launched, with a blank new
>> >> >> >> > document
>> >> >> >> > or
>> >> >> >> > even with no document window at all open. It's very annoying
>> >> >> >> > and
>> >> >> >> > inconvenient. It's rapidly approaching the point of making
>> >> >> >> > the
>> >> >> >> > application
>> >> >> >> > unusable.
>> >> >> >> >
>> >> >> >> > Any thoughts?
>> >> >> >> >
>> >> >> >> > "Hurricane" Andrew
>> >> >> >> > Milford, DE
>> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>
>>