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Re: why does this error message always appear when I close a docum
Terry,
I tried to open the link you provided, but it is dead now. Also, I tried changing the printers like you suggested. For me, when I asked it to print to the xps printer and then close it, it worked fine. However, when using my HP printer (which is networked, and offline) it gave the error. Also, I tried to close a blank document and it closed fine. If I tell the Word to close first, then exit word, no error. It is only when I click on the X that it finds the error. Do you suppose it is in regards to the HP being offline? "Terry Farrell" wrote: > See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm which includes > closing problems too despite its name! > > -- > Terry Farrell - MS Word MVP > > "unhappy word user" <unhappyworduser@discussions.microsoft.com> wrote in > message news:BD8E9A55-7476-4F57-BCC0-7C108C497734@microsoft.com... > > Whenever I close a document, Word 2007 crashes and I get this message: > > > > > > Word cannot open the file ~WRS{E1FDF6D5-783F-4417-B105-586BB16FD679}. > > If it is stored on your computer, there may be a problem with yor > > hardware. > > If the file is stored on the network, there may be a problem with the > > network connection. > > If you can copy the file, try saving the file in another location and > > opening it there. > > > > > > Then it sends the problem to MS, and then reopens Word. > > > > Thanks Microsoft for all your help. > > -- > > still waiting for answers > > |
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Re: why does this error message always appear when I close a docum
That was MONTHS ago. The URL has now changed but is irrelevant to this
problem. Your problem is the HP printer driver. Please report this to HP in the hope that the volume of complaints will get them to fix their problem. In the mean time, the only workaround is to set a different printer as the Windows Default and only switch to the HP when you need to print. -- Terry Farrell - MSWord MVP "Deb" <Deb@discussions.microsoft.com> wrote in message news:8F5C074B-C295-48DC-A2AD-5D753D82C72C@microsoft.com... > Terry, > I tried to open the link you provided, but it is dead now. > Also, I tried changing the printers like you suggested. For me, when I > asked > it to print to the xps printer and then close it, it worked fine. However, > when using my HP printer (which is networked, and offline) it gave the > error. > Also, I tried to close a blank document and it closed fine. > If I tell the Word to close first, then exit word, no error. It is only > when > I click on the X that it finds the error. > Do you suppose it is in regards to the HP being offline? > > > "Terry Farrell" wrote: > >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm which >> includes >> closing problems too despite its name! >> >> -- >> Terry Farrell - MS Word MVP >> >> "unhappy word user" <unhappyworduser@discussions.microsoft.com> wrote in >> message news:BD8E9A55-7476-4F57-BCC0-7C108C497734@microsoft.com... >> > Whenever I close a document, Word 2007 crashes and I get this message: >> > >> > >> > Word cannot open the file ~WRS{E1FDF6D5-783F-4417-B105-586BB16FD679}. >> > If it is stored on your computer, there may be a problem with yor >> > hardware. >> > If the file is stored on the network, there may be a problem with the >> > network connection. >> > If you can copy the file, try saving the file in another location and >> > opening it there. >> > >> > >> > Then it sends the problem to MS, and then reopens Word. >> > >> > Thanks Microsoft for all your help. >> > -- >> > still waiting for answers >> >> |
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