When clicking "file" and "open" and then a particular file folder, documents
in this file folder are not visible. sometimes if I try this 3 or 4 times it
will, eventually show the documents. Documents are visible if using the
"explore" option, but this is awkward and time consuming. This is a shared
drive in a workplace, and more than one person is having this problem.

Are the files on a server? The description would suggest a server problem
rather than a Word problem. Or maybe some strange network utility or
security app.

--
Terry Farrell - MSWord MVP

"dswope" <dswope@discussions.microsoft.com> wrote in message
news6892559-09E0-468D-9626-C194A4A2EA8C@microsoft.com...
> When clicking "file" and "open" and then a particular file folder,
> documents
> in this file folder are not visible. sometimes if I try this 3 or 4 times
> it
> will, eventually show the documents. Documents are visible if using the
> "explore" option, but this is awkward and time consuming. This is a
> shared
> drive in a workplace, and more than one person is having this problem.