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Old 07-23-2008, 05:21 PM
=?Utf-8?B?UmFsZiBCLiBMdWtuZXI=?=
 
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Word cannot save a document: A file error has occurred

I'm using MS Word 2007 with MathType 6 and Microsoft equation editor.
Occasionally when I try to save, I get an error:

Microsoft Office Word
<!> A file error has occurred.
(c:\users\me\Documents\...\document.docx)
<OK>

Basically, it's impossible to save the document in this condition.

In the past I have also noticed this in PowePoint. It might be that
something gets messed up in the way the equations are embedded and MS Word
fails when it tries to save. I wish it would at least save what it could
(even if it forced you to change the name).
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Old 08-27-2008, 04:08 PM
Bob Mathews
 
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Re: Word cannot save a document: A file error has occurred

We don't think this is caused by the equations, but we'd like to take
a look to make sure. Next time you get this error, can you forward the
document to our Tech Support team at support@dessci.com? We'll take a
look at it and see if we can help.

Please include your MathType 6 product key (i.e., registration number)
when you send the document. If you don't know where to find your
product key, this explains how:
http://www.dessci.com/en/support/mathtype/findreg.htm

Thanks,
Bob

--
Bob Mathews
Director of Training
Design Science, Inc.
bobm at dessci.com
http://www.dessci.com/free.asp?free=news
FREE fully-functional 30-day evaluation of MathType
MathType, WebEQ, MathPlayer, MathFlow, Equation Editor

On 23-Jul-2008, RalfBLukner wrote:

> I'm using MS Word 2007 with MathType 6 and Microsoft
> equation editor. Occasionally when I try to save, I get an error:
>
> Microsoft Office Word
> <!> A file error has occurred.
> (c:\users\me\Documents\...\document.docx)
> <OK>
>
> Basically, it's impossible to save the document in this condition.
>
> In the past I have also noticed this in PowePoint. It might be
> that something gets messed up in the way the equations are
> embedded and MS Word fails when it tries to save. I wish it
> would at least save what it could (even if it forced you to change
> the name).

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