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Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Microsoft > Windows XP

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  #1 (permalink)  
Old 04-11-2008, 07:40 PM
Joanne
 
Posts: n/a
Failed Hard Drive

Dell Dimension 4300
WinXP Pro

I had a hard drive failure on the above computer.
I have purchased and physically installed a new hard drive.
My dilemma is that there are no drivers on the new hard drive of course
so when I try to boot to the CD Drive so that I can install my operating
system, the computer doesn't recognize a cd drive as being part of the
system.
There is a 3.5 floppy drive. I was thinking I need to download the
installation of the cd driver on the floppy and then use it to install
the cd drive.
But I am confused how to do it. I am thinking I can only install the
driver into memory at this point until I get the hard drive partitioned
and ready for data. But I need to boot to the WinXP CD (I think I am
correct here?) and without the cd river I cannot do that, and if I put
the CD driver in memory as soon as I try to re-boot to the winxp cd, I
lose the cd driver. Wow, it is confusing just trying to explain my
problem.
Could someone please give me a hand with this. What do I need to do and
in what sequence please, or perhaps you can suggest some on-line
instruction that I can read and learn from.
Your help is, as always, much appreciated by me.
Thank you
Joanne
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  #2 (permalink)  
Old 04-11-2008, 07:48 PM
JS
 
Posts: n/a
Re: Failed Hard Drive

Check you BIOS, set it so the first boot device is the CD drive.
Also make sure you have the latest versions of the drivers you need for your
motherboard,
video card, sound card, Etc. from the manufacture's web site.

How to do a Clean Install of Windows XP: (Read this as it will show you how
and when to install drivers)
From Michael Steven's: http://www.michaelstevenstech.com/cleanxpinstall.html
more info: http://windowsxp.mvps.org/XPClean.htm
and: http://www.theeldergeek.com/clean_in...windows_xp.htm
also: http://www.bootdisk.com/

JS


"Joanne" <robjo65@comcast.net> wrote in message
news:ewq6AOAnIHA.5660@TK2MSFTNGP02.phx.gbl...
> Dell Dimension 4300
> WinXP Pro
>
> I had a hard drive failure on the above computer.
> I have purchased and physically installed a new hard drive.
> My dilemma is that there are no drivers on the new hard drive of course
> so when I try to boot to the CD Drive so that I can install my operating
> system, the computer doesn't recognize a cd drive as being part of the
> system.
> There is a 3.5 floppy drive. I was thinking I need to download the
> installation of the cd driver on the floppy and then use it to install
> the cd drive.
> But I am confused how to do it. I am thinking I can only install the
> driver into memory at this point until I get the hard drive partitioned
> and ready for data. But I need to boot to the WinXP CD (I think I am
> correct here?) and without the cd river I cannot do that, and if I put
> the CD driver in memory as soon as I try to re-boot to the winxp cd, I
> lose the cd driver. Wow, it is confusing just trying to explain my
> problem.
> Could someone please give me a hand with this. What do I need to do and
> in what sequence please, or perhaps you can suggest some on-line
> instruction that I can read and learn from.
> Your help is, as always, much appreciated by me.
> Thank you
> Joanne



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  #3 (permalink)  
Old 04-11-2008, 08:24 PM
smlunatick
 
Posts: n/a
Re: Failed Hard Drive

On Apr 11, 2:40*pm, Joanne <robj...@comcast.net> wrote:
> Dell Dimension 4300
> WinXP Pro
>
> I had a hard drive failure on the above computer.
> I have purchased and physically installed a new hard drive.
> My dilemma is that there are no drivers on the new hard drive of course
> so when I try to boot to the CD Drive so that I can install my operating
> system, the computer doesn't recognize a cd drive as being part of the
> system.
> There is a 3.5 floppy drive. I was thinking I need to download the
> installation of the cd driver on the floppy and then use it to install
> the cd drive.
> But I am confused how to do it. I am thinking I can only install the
> driver into memory at this point until I get the hard drive partitioned
> and ready for data. But I need to boot to the WinXP CD (I think I am
> correct here?) and without the cd river I cannot do that, and if I put
> the CD driver in memory as soon as I try to re-boot to the winxp cd, I
> lose the cd driver. Wow, it is confusing just trying to explain my
> problem.
> Could someone please give me a hand with this. What do I need to do and
> in what sequence please, or perhaps you can suggest some on-line
> instruction that I can read and learn from.
> Your help is, as always, much appreciated by me.
> Thank you
> Joanne


Is sad to say but is seems that your Dell provided its XP recovery
system as a "partition" on the old failed hard drive. If you are
trying to re-install the XP onto a new SATA based hard drive, some PC
require additional SATA drivers during the install. Check on Dell's
web site for this possible driver or ask their Customer support for
the separate recovery medias.
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  #4 (permalink)  
Old 04-11-2008, 08:26 PM
Colin Barnhorst
 
Posts: n/a
Re: Failed Hard Drive

It is not a driver problem. It is, as JS says, the boot order in the BIOS.
Set the cd ahead of the hdd and it should boot from the cd. Most laptops
come with PXE as first in the boot order. You can ignore that.

"Joanne" <robjo65@comcast.net> wrote in message
news:ewq6AOAnIHA.5660@TK2MSFTNGP02.phx.gbl...
> Dell Dimension 4300
> WinXP Pro
>
> I had a hard drive failure on the above computer.
> I have purchased and physically installed a new hard drive.
> My dilemma is that there are no drivers on the new hard drive of course
> so when I try to boot to the CD Drive so that I can install my operating
> system, the computer doesn't recognize a cd drive as being part of the
> system.
> There is a 3.5 floppy drive. I was thinking I need to download the
> installation of the cd driver on the floppy and then use it to install
> the cd drive.
> But I am confused how to do it. I am thinking I can only install the
> driver into memory at this point until I get the hard drive partitioned
> and ready for data. But I need to boot to the WinXP CD (I think I am
> correct here?) and without the cd river I cannot do that, and if I put
> the CD driver in memory as soon as I try to re-boot to the winxp cd, I
> lose the cd driver. Wow, it is confusing just trying to explain my
> problem.
> Could someone please give me a hand with this. What do I need to do and
> in what sequence please, or perhaps you can suggest some on-line
> instruction that I can read and learn from.
> Your help is, as always, much appreciated by me.
> Thank you
> Joanne


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  #5 (permalink)  
Old 04-12-2008, 12:13 AM
Daave
 
Posts: n/a
Re: Failed Hard Drive

Joanne wrote:
> Dell Dimension 4300
> WinXP Pro
>
> I had a hard drive failure on the above computer.
> I have purchased and physically installed a new hard drive.
> My dilemma is that there are no drivers on the new hard drive of
> course so when I try to boot to the CD Drive so that I can install my
> operating system, the computer doesn't recognize a cd drive as being
> part of the system.


You need to make sure you boot off the CD.

From
http://support.dell.com/support/edoc...ve.htm#1140285


1. Insert the Operating System CD into the CD or DVD drive.

Close any program or utility that may start to run after you insert the
CD into the drive.

*HINT*: The CD that you need to place in your CD or DVD drive is titled
Operating System.

2. Turn off the computer, and then turn the computer on again.

3. When the blue Dell logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop. Then shut down the
computer and try again.

4. Use the arrow keys to select the CD-ROM option, and then press
<Enter>.

5. When the Windows XP Setup screen appears, press <Enter> to select To
set up Windows now.


You should also bookmark this page:

http://www.michaelstevenstech.com/cleanxpinstall.html


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  #6 (permalink)  
Old 04-12-2008, 12:54 AM
Plato
 
Posts: n/a
Re: Failed Hard Drive

Joanne wrote:
>
> Dell Dimension 4300
> WinXP Pro
>
> I had a hard drive failure on the above computer.
> I have purchased and physically installed a new hard drive.
> My dilemma is that there are no drivers on the new hard drive of course
> so when I try to boot to the CD Drive so that I can install my operating
> system, the computer doesn't recognize a cd drive as being part of the
> system.


Are the jumper setting correct?


--
http://www.bootdisk.com/
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  #7 (permalink)  
Old 04-12-2008, 01:23 AM
Joanne
 
Posts: n/a
Re: Failed Hard Drive

I tried to change BIOS boot order before posting this question. Problem
is, there is no check mark next to CD in the boot sequence - it in fact
states that there is no CD Drive on the system. Hence my problem.
I know without a doubt that the CD drive is properly plugged into the
system and also that is is a properly functioning CD Drive.
My problem remains - no driver on this new hard drive, so I think I need
to get the CD driver from floppy Drive A, but how to get it loaded onto
the system and be able to re-boot so that I can goto the CD drive and
the XP operating system cd. I did download smartdrv.sys and put it on a
floppy, but I still don't know how to use it to get the CD drive to run.
Thanks for your efforts on this problem - I do appreciate your time.
Joanne

JS wrote:

> Check you BIOS, set it so the first boot device is the CD drive.
> Also make sure you have the latest versions of the drivers you need for your
> motherboard,
> video card, sound card, Etc. from the manufacture's web site.
>
> How to do a Clean Install of Windows XP: (Read this as it will show you how
> and when to install drivers)
> From Michael Steven's: http://www.michaelstevenstech.com/cleanxpinstall.html
> more info: http://windowsxp.mvps.org/XPClean.htm
> and: http://www.theeldergeek.com/clean_in...windows_xp.htm
> also: http://www.bootdisk.com/
>
> JS
>
>
> "Joanne" <robjo65@comcast.net> wrote in message
> news:ewq6AOAnIHA.5660@TK2MSFTNGP02.phx.gbl...
> > Dell Dimension 4300
> > WinXP Pro
> >
> > I had a hard drive failure on the above computer.
> > I have purchased and physically installed a new hard drive.
> > My dilemma is that there are no drivers on the new hard drive of course
> > so when I try to boot to the CD Drive so that I can install my operating
> > system, the computer doesn't recognize a cd drive as being part of the
> > system.
> > There is a 3.5 floppy drive. I was thinking I need to download the
> > installation of the cd driver on the floppy and then use it to install
> > the cd drive.
> > But I am confused how to do it. I am thinking I can only install the
> > driver into memory at this point until I get the hard drive partitioned
> > and ready for data. But I need to boot to the WinXP CD (I think I am
> > correct here?) and without the cd river I cannot do that, and if I put
> > the CD driver in memory as soon as I try to re-boot to the winxp cd, I
> > lose the cd driver. Wow, it is confusing just trying to explain my
> > problem.
> > Could someone please give me a hand with this. What do I need to do and
> > in what sequence please, or perhaps you can suggest some on-line
> > instruction that I can read and learn from.
> > Your help is, as always, much appreciated by me.
> > Thank you
> > Joanne

>
>


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  #8 (permalink)  
Old 04-12-2008, 02:20 AM
JS
 
Posts: n/a
Re: Failed Hard Drive

Is your new hard drive connected to the same cable as the CD drive?
If so you need to set the jumper on the hard drive so as not to conflict
with the CD drive.

Usually they have there own cables, one cable for the hard drive and one for
the CD drive.
If this is the case then it still does not hurt to check that the cables
(Data and Power) on the CD drive
are fully inserted and not loose.

As a last resort you can reset the BIOS (see owners manual) and then see if
during the next time
you boot that the CD drive is recognized.

JS

"Joanne" <robjo65@comcast.net> wrote in message
news:%23SYMpNDnIHA.1168@TK2MSFTNGP02.phx.gbl...
>I tried to change BIOS boot order before posting this question. Problem
> is, there is no check mark next to CD in the boot sequence - it in fact
> states that there is no CD Drive on the system. Hence my problem.
> I know without a doubt that the CD drive is properly plugged into the
> system and also that is is a properly functioning CD Drive.
> My problem remains - no driver on this new hard drive, so I think I need
> to get the CD driver from floppy Drive A, but how to get it loaded onto
> the system and be able to re-boot so that I can goto the CD drive and
> the XP operating system cd. I did download smartdrv.sys and put it on a
> floppy, but I still don't know how to use it to get the CD drive to run.
> Thanks for your efforts on this problem - I do appreciate your time.
> Joanne
>
> JS wrote:
>
>> Check you BIOS, set it so the first boot device is the CD drive.
>> Also make sure you have the latest versions of the drivers you need for
>> your
>> motherboard,
>> video card, sound card, Etc. from the manufacture's web site.
>>
>> How to do a Clean Install of Windows XP: (Read this as it will show you
>> how
>> and when to install drivers)
>> From Michael Steven's:
>> http://www.michaelstevenstech.com/cleanxpinstall.html
>> more info: http://windowsxp.mvps.org/XPClean.htm
>> and: http://www.theeldergeek.com/clean_in...windows_xp.htm
>> also: http://www.bootdisk.com/
>>
>> JS
>>
>>
>> "Joanne" <robjo65@comcast.net> wrote in message
>> news:ewq6AOAnIHA.5660@TK2MSFTNGP02.phx.gbl...
>> > Dell Dimension 4300
>> > WinXP Pro
>> >
>> > I had a hard drive failure on the above computer.
>> > I have purchased and physically installed a new hard drive.
>> > My dilemma is that there are no drivers on the new hard drive of course
>> > so when I try to boot to the CD Drive so that I can install my
>> > operating
>> > system, the computer doesn't recognize a cd drive as being part of the
>> > system.
>> > There is a 3.5 floppy drive. I was thinking I need to download the
>> > installation of the cd driver on the floppy and then use it to install
>> > the cd drive.
>> > But I am confused how to do it. I am thinking I can only install the
>> > driver into memory at this point until I get the hard drive partitioned
>> > and ready for data. But I need to boot to the WinXP CD (I think I am
>> > correct here?) and without the cd river I cannot do that, and if I put
>> > the CD driver in memory as soon as I try to re-boot to the winxp cd, I
>> > lose the cd driver. Wow, it is confusing just trying to explain my
>> > problem.
>> > Could someone please give me a hand with this. What do I need to do and
>> > in what sequence please, or perhaps you can suggest some on-line
>> > instruction that I can read and learn from.
>> > Your help is, as always, much appreciated by me.
>> > Thank you
>> > Joanne

>>
>>

>



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  #9 (permalink)  
Old 04-12-2008, 06:36 AM
C.Joseph S. Drayton
 
Posts: n/a
Re: Failed Hard Drive

Joanne wrote:

>Dell Dimension 4300
>WinXP Pro
>
>I had a hard drive failure on the above computer.
>I have purchased and physically installed a new hard drive.
>My dilemma is that there are no drivers on the new hard drive of
>course so when I try to boot to the CD Drive so that I can install my
>operating system, the computer doesn't recognize a cd drive as being
>part of the system.
>There is a 3.5 floppy drive. I was thinking I need to download the
>installation of the cd driver on the floppy and then use it to install
>the cd drive.
>But I am confused how to do it. I am thinking I can only install the
>driver into memory at this point until I get the hard drive
>partitioned and ready for data. But I need to boot to the WinXP CD (I
>think I am correct here?) and without the cd river I cannot do that,
>and if I put the CD driver in memory as soon as I try to re-boot to
>the winxp cd, I lose the cd driver. Wow, it is confusing just trying
>to explain my problem.
>Could someone please give me a hand with this. What do I need to do
>and in what sequence please, or perhaps you can suggest some on-line
>instruction that I can read and learn from.
>Your help is, as always, much appreciated by me.
>Thank you
>Joanne


Did you know that some BIOS have two modes?

My dv8100cto uses a Phoenix BIOS. In 'supervisor' mode I can disable
the CDROM as a bootable device. When a regular user hits escape to
chose a boot device, if I have set the CDROM to disabled for boot, it
does not even show on the list. The CDROM will still work from within
Linux or Windows, it simply is not recognized as a bootable device when
the system powers up or resets.

Note that with BIOS'es that have 2 modes like that you can set a
separate password for the supervisor in that case when the user goes
into the BIOS, they have only a limited set of changes they can make.
The supervisor can make all of the changes. On the machine I use for
demos, I have a 'supervisor' password, but don't even bother to set one
for the 'user'. I've simply set the hard disk as the primary boot
device and disabled the others.

--

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services
Web site: http://csdcs.tlerma.com/
E-mail: csdcs@tlerma.com
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  #10 (permalink)  
Old 04-12-2008, 06:39 AM
C.Joseph S. Drayton
 
Posts: n/a
Re: Failed Hard Drive

Joanne wrote:

>Dell Dimension 4300
>WinXP Pro
>
>I had a hard drive failure on the above computer.
>I have purchased and physically installed a new hard drive.
>My dilemma is that there are no drivers on the new hard drive of
>course so when I try to boot to the CD Drive so that I can install my
>operating system, the computer doesn't recognize a cd drive as being
>part of the system.
>There is a 3.5 floppy drive. I was thinking I need to download the
>installation of the cd driver on the floppy and then use it to install
>the cd drive.
>But I am confused how to do it. I am thinking I can only install the
>driver into memory at this point until I get the hard drive
>partitioned and ready for data. But I need to boot to the WinXP CD (I
>think I am correct here?) and without the cd river I cannot do that,
>and if I put the CD driver in memory as soon as I try to re-boot to
>the winxp cd, I lose the cd driver. Wow, it is confusing just trying
>to explain my problem.
>Could someone please give me a hand with this. What do I need to do
>and in what sequence please, or perhaps you can suggest some on-line
>instruction that I can read and learn from.
>Your help is, as always, much appreciated by me.
>Thank you
>Joanne


When you do get the WindowsXP install disk running, you need to watch
the bottom line of the screen. A line will come up saying that if you
need to install SATA drivers press [F6]. At this point you put in the
cd you made of the floppy and it will load the SATA drivers. You will
then be prompted to put the WindowsXP disk back in the machine. From
that point forward, yu just follow the problems as though it is a
standard WindowsXP install.

--

Sincerely,
C.Joseph Drayton, Ph.D. AS&T

CSD Computer Services
Web site: http://csdcs.tlerma.com/
E-mail: csdcs@tlerma.com
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