I REALLY hope someone can help me! I keep getting these error messages saying
my "Computer is infected. Get an antivirus or spyware remover to clean it".
And then I get redirected to a window advising me to purchase "Antivirus XP
2008". Has anyone else received these messages? Is this a genuine Microsoft
product? I have Nod32 Antivirus. And I had been using Spybot regularly which
was working really well but it has suddenly stopped working. Can anyone help
me to get rid of these messages?

"Allyson" <Allyson@discussions.microsoft.com> wrote in message
news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
>I REALLY hope someone can help me! I keep getting these error messages
>saying
> my "Computer is infected. Get an antivirus or spyware remover to clean
> it".
> And then I get redirected to a window advising me to purchase "Antivirus
> XP
> 2008". Has anyone else received these messages? Is this a genuine
> Microsoft
> product? I have Nod32 Antivirus. And I had been using Spybot regularly
> which
> was working really well but it has suddenly stopped working. Can anyone
> help
> me to get rid of these messages?



No it is is not a Microsoft product..

Try here for removal instruction..

http://www.bleepingcomputer.com/malw...ivirus-xp-2008


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default...help&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Allyson wrote:
> I REALLY hope someone can help me! I keep getting these error messages
> saying my "Computer is infected. Get an antivirus or spyware remover to
> clean it". And then I get redirected to a window advising me to purchase
> "Antivirus XP 2008". Has anyone else received these messages? Is this a
> genuine Microsoft product? I have Nod32 Antivirus. And I had been using
> Spybot regularly which was working really well but it has suddenly stopped
> working. Can anyone help me to get rid of these messages?

"Mike Hall - MVP" wrote:

> "Allyson" <Allyson@discussions.microsoft.com> wrote in message
> news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
> >I REALLY hope someone can help me! I keep getting these error messages
> >saying
> > my "Computer is infected. Get an antivirus or spyware remover to clean
> > it".
> > And then I get redirected to a window advising me to purchase "Antivirus
> > XP
> > 2008". Has anyone else received these messages? Is this a genuine
> > Microsoft
> > product? I have Nod32 Antivirus. And I had been using Spybot regularly
> > which
> > was working really well but it has suddenly stopped working. Can anyone
> > help
> > me to get rid of these messages?
>
>
>
> No it is is not a Microsoft product..
>
> Try here for removal instruction..
>
> http://www.bleepingcomputer.com/malw...ivirus-xp-2008
>
>
> --
> Mike Hall - MVP
> How to construct a good post..
> http://dts-l.com/goodpost.htm
> How to use the Microsoft Product Support Newsgroups..
> http://support.microsoft.com/default...help&style=toc
> Mike's Window - My Blog..
> http://msmvps.com/blogs/mikehall/default.aspx
>
>
>
>
> Mike,
Thanks for your help so far.....now I need more. I have installed
Malwarebytes Anti-Malware and I can get the scan started but after about 5
minutes of scanning my computer shuts itself down and re-starts and then I
have to start the scan all over again! I can't get the scan finished. HELP!!
Obviously I am very much a beginner when it comes to computer so I need all
the help I can get!

Allyson.

Use my free Remove-it software, it will remove that malware from your
system. Download it here http://pcbutts1.com/downloads/tools/tools.htm

--
Ignore posts made by the person called Leythos, he is a stalker who's been
obsessed with me for years ever since I spurned his advances towards me.




"Allyson" <Allyson@discussions.microsoft.com> wrote in message
news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
>I REALLY hope someone can help me! I keep getting these error messages
>saying
> my "Computer is infected. Get an antivirus or spyware remover to clean
> it".
> And then I get redirected to a window advising me to purchase "Antivirus
> XP
> 2008". Has anyone else received these messages? Is this a genuine
> Microsoft
> product? I have Nod32 Antivirus. And I had been using Spybot regularly
> which
> was working really well but it has suddenly stopped working. Can anyone
> help
> me to get rid of these messages?

Allyson wrote:
>
> "Mike Hall - MVP" wrote:
>
>> "Allyson" <Allyson@discussions.microsoft.com> wrote in message
>> news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
>>> I REALLY hope someone can help me! I keep getting these error messages
>>> saying
>>> my "Computer is infected. Get an antivirus or spyware remover to clean
>>> it".
>>> And then I get redirected to a window advising me to purchase "Antivirus
>>> XP
>>> 2008". Has anyone else received these messages? Is this a genuine
>>> Microsoft
>>> product? I have Nod32 Antivirus. And I had been using Spybot regularly
>>> which
>>> was working really well but it has suddenly stopped working. Can anyone
>>> help
>>> me to get rid of these messages?
>>
>>
>> No it is is not a Microsoft product..
>>
>> Try here for removal instruction..
>>
>> http://www.bleepingcomputer.com/malw...ivirus-xp-2008
>>
>>
>> --
>> Mike Hall - MVP
>> How to construct a good post..
>> http://dts-l.com/goodpost.htm
>> How to use the Microsoft Product Support Newsgroups..
>> http://support.microsoft.com/default...help&style=toc
>> Mike's Window - My Blog..
>> http://msmvps.com/blogs/mikehall/default.aspx
>>
>>
>>
>>
>> Mike,
> Thanks for your help so far.....now I need more. I have installed
> Malwarebytes Anti-Malware and I can get the scan started but after about 5
> minutes of scanning my computer shuts itself down and re-starts and then I
> have to start the scan all over again! I can't get the scan finished. HELP!!
> Obviously I am very much a beginner when it comes to computer so I need all
> the help I can get!
>
> Allyson.

Try it in Safe Mode, the Safe Mode that doesn't include networking. Hit
F8 continually right after the beep that comes from inside the computer
when you reboot and then choose the one at the top of the list that says
Safe Mode.

Alias

In article <GrQik.16417$uE5.210@flpi144.ffdc.sbc.com>, toidi@tpap.com
says...
> Ignore posts made by the person called Leythos, he is a stalker who's been
> obsessed with me for years ever since I spurned his advances towards me.
>

Do you really want to trust someone that was banned from posting
directly to Microsoft Usenet servers, someone that has posted links to
pornographic materials on HIS WEBSITE, who's website is in the MVP HOST
Block list, and who provides a tool for your use that will block access
to reputable anti-malware sites without telling you he's doing it?

And do you really want to trust someone that has had to change their
posting identity after being busted by MS as a fake MVP?

--
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
spam999free@rrohio.com (remove 999 for proper email address)

"Alias" wrote:

> Allyson wrote:
> >
> > "Mike Hall - MVP" wrote:
> >
> >> "Allyson" <Allyson@discussions.microsoft.com> wrote in message
> >> news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
> >>> I REALLY hope someone can help me! I keep getting these error messages
> >>> saying
> >>> my "Computer is infected. Get an antivirus or spyware remover to clean
> >>> it".
> >>> And then I get redirected to a window advising me to purchase "Antivirus
> >>> XP
> >>> 2008". Has anyone else received these messages? Is this a genuine
> >>> Microsoft
> >>> product? I have Nod32 Antivirus. And I had been using Spybot regularly
> >>> which
> >>> was working really well but it has suddenly stopped working. Can anyone
> >>> help
> >>> me to get rid of these messages?
> >>
> >>
> >> No it is is not a Microsoft product..
> >>
> >> Try here for removal instruction..
> >>
> >> http://www.bleepingcomputer.com/malw...ivirus-xp-2008
> >>
> >>
> >> --
> >> Mike Hall - MVP
> >> How to construct a good post..
> >> http://dts-l.com/goodpost.htm
> >> How to use the Microsoft Product Support Newsgroups..
> >> http://support.microsoft.com/default...help&style=toc
> >> Mike's Window - My Blog..
> >> http://msmvps.com/blogs/mikehall/default.aspx
> >>
> >>
> >>
> >>
> >> Mike,
> > Thanks for your help so far.....now I need more. I have installed
> > Malwarebytes Anti-Malware and I can get the scan started but after about 5
> > minutes of scanning my computer shuts itself down and re-starts and then I
> > have to start the scan all over again! I can't get the scan finished. HELP!!
> > Obviously I am very much a beginner when it comes to computer so I need all
> > the help I can get!
> >
> > Allyson.
>
> Try it in Safe Mode, the Safe Mode that doesn't include networking. Hit
> F8 continually right after the beep that comes from inside the computer
> when you reboot and then choose the one at the top of the list that says
> Safe Mode.
>
> Alias
> Mike...you are my hero! It's fixed!!!! Thank you so much, and thanks to the others who offered help also.
What are your thoughts on Spybot? Is it a waste of time?
Allyson

"Mike Hall - MVP" <mikehall@remove_mvps.com> wrote in message
news:OcMv6D47IHA.2336@TK2MSFTNGP03.phx.gbl...
| "Allyson" <Allyson@discussions.microsoft.com> wrote in message
| news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
| >I REALLY hope someone can help me! I keep getting these error messages
| >saying
| > my "Computer is infected. Get an antivirus or spyware remover to clean
| > it".
| > And then I get redirected to a window advising me to purchase
"Antivirus
| > XP
| > 2008". Has anyone else received these messages? Is this a genuine
| > Microsoft
| > product? I have Nod32 Antivirus. And I had been using Spybot regularly
| > which
| > was working really well but it has suddenly stopped working. Can
anyone
| > help
| > me to get rid of these messages?
|
|
|
| No it is is not a Microsoft product..
|
| Try here for removal instruction..
|
| http://www.bleepingcomputer.com/malw...ivirus-xp-2008

Second that :-) Removed the rotten thing from next door neighbours PC
yesterday using their removal tool.

Also downloaded and installed Spybot for her :
http://www.safer-networking.org/en/download/index.html

It found the few files and folders that the removal tool could not remove.

On Sat, 26 Jul 2008 23:09:00 -0700, Allyson wrote:

> "Alias" wrote:
>
>> Allyson wrote:
>>>
>>> "Mike Hall - MVP" wrote:
>>>
>>>> "Allyson" <Allyson@discussions.microsoft.com> wrote in message
>>>> news:34D2F87F-1E1C-4413-A4B6-C1E6D9590BE2@microsoft.com...
>>>>> I REALLY hope someone can help me! I keep getting these error messages
>>>>> saying
>>>>> my "Computer is infected. Get an antivirus or spyware remover to clean
>>>>> it".
>>>>> And then I get redirected to a window advising me to purchase "Antivirus
>>>>> XP
>>>>> 2008". Has anyone else received these messages? Is this a genuine
>>>>> Microsoft
>>>>> product? I have Nod32 Antivirus. And I had been using Spybot regularly
>>>>> which
>>>>> was working really well but it has suddenly stopped working. Can anyone
>>>>> help
>>>>> me to get rid of these messages?
>>>>
>>>>
>>>> No it is is not a Microsoft product..
>>>>
>>>> Try here for removal instruction..
>>>>
>>>> http://www.bleepingcomputer.com/malw...ivirus-xp-2008
>>>>
>>>>
>>>> --
>>>> Mike Hall - MVP
>>>> How to construct a good post..
>>>> http://dts-l.com/goodpost.htm
>>>> How to use the Microsoft Product Support Newsgroups..
>>>> http://support.microsoft.com/default...help&style=toc
>>>> Mike's Window - My Blog..
>>>> http://msmvps.com/blogs/mikehall/default.aspx
>>>>
>>>>
>>>>
>>>>
>>>> Mike,
>>> Thanks for your help so far.....now I need more. I have installed
>>> Malwarebytes Anti-Malware and I can get the scan started but after about 5
>>> minutes of scanning my computer shuts itself down and re-starts and then I
>>> have to start the scan all over again! I can't get the scan finished. HELP!!
>>> Obviously I am very much a beginner when it comes to computer so I need all
>>> the help I can get!
>>>
>>> Allyson.
>>
>> Try it in Safe Mode, the Safe Mode that doesn't include networking. Hit
>> F8 continually right after the beep that comes from inside the computer
>> when you reboot and then choose the one at the top of the list that says
>> Safe Mode.
>>
>> Alias
>> Mike...you are my hero! It's fixed!!!! Thank you so much, and thanks to the others who offered help also.
> What are your thoughts on Spybot? Is it a waste of time?
> Allyson

Spybot S&D is okay but wouldn't solve your problem.

Try:
Kaspersky's AVPTool
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
There's no updating involved since the scanning engine is updated
several times a day and you simply download the updated scanner whenever
you want to do a scan.

Also:
Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...HJTInstall.exe

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

NOTE: Registration is required in any of the below fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for
the respective HJT forum.

http://www.theeldergeek.com/forum/in...showf orum=29
http://forums.whatthetech.com/Hijack...moval_f27.html
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.bleepingcomputer.com/forums/forum22.html
http://www.spywarewarrior.com/viewforum.php?f=5
http://www.thespykiller.co.uk/index.php?board=3.0
http://castlecops.com/forum67.html

FYI:
How do you boot to Safe Mode?
By pressing/tabbing F8 (or F5 on some keyboards) during re-boot.
Alternatively:
click onto Start==>Run, type "msconfig" (without quotation marks), click
OK. Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click
Restart. To go back to Normal Mode, you must access the System
Configuration utility again and click the General tab then click/check the
radio button 'Normal Startup'- load all device drivers and services'.
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=315222

Good luck