Final post on this subject.

After working with Tech Support, we finally agreed that there was a corrupt
file in the OS somewhere. I wound up reformatting my HD, then reinstalling XP
Pro. This solved the problem.

Thanks to all for your support and suggestions. Happy New Year!

Ed

"windmap" wrote:

> Disable Antivirus program and try again
> "Ed Wood" <EdWood@discussions.microsoft.com> wrote in message
> news:0F208774-2856-4030-9554-4D80301A6B6B@microsoft.com...
> > Just and update to let everyone know what is going on.
> >
> > I am working with online technical support on this problem. You can access
> > the camera through the Start/Run menu, but you cannot access it through
> > "My
> > Computer" or "Windows Explorer". They are trying to figure out why this is
> > happening. We also tried to access a Jump/Flash drive and the only way was
> > through the Run/Start menu. This isolates the problem to the computer and
> > not
> > the USB port or the Camera.
> >
> > They worked about three hours yesterday on this problem, the technician
> > taking control of my computer. The problem has been passed on to an
> > Advanced
> > Technical Support person, who will call me back this afternoon or
> > tomorrow.
> >
> > I'll let you know the outcome of this problem.
> >
> > "Ed Wood" wrote:
> >
> >> Thanks, I'll work on it some more. The camera is a JVC GR-D72US camera.
> >> I'll
> >> check to settings in the camera to see if there is anything I am missing.
> >>
> >> One thing that I have not tried yet, but will try next. I have a USB 2.0
> >> card in my system. I plugged the camera into a built in USB port on the
> >> front
> >> of the computer. I will switch the connection to the USB 2.0 card to see
> >> if
> >> this clears up the problem.
> >>
> >> Thanks again,
> >>
> >> "Sister Mary" wrote:
> >>
> >> >
> >> > "Sister Mary" <none@entered.invalid> wrote in message
> >> > news:%230%23XwC2QIHA.3676@TK2MSFTNGP06.phx.gbl...
> >> > >
> >> > > "Ed Wood" <EdWood@discussions.microsoft.com> wrote in message
> >> > > news:A79D0367-8E90-4F86-A0D4-1407A9ACD67E@microsoft.com...
> >> > >> Sister Mary,
> >> > >>
> >> > >> You are right! In traceing down my connections, I discovered that
> >> > >> was
> >> > >> exactly what I was doing. I connected the camera via a usb cable,
> >> > >> heard
> >> > >> the
> >> > >> connection tone, and the camera lcd displayed on the screen USB
> >> > >> MODE.
> >> > >> There
> >> > >> were two icons, one labeled PC and the other labeled M. There was a
> >> > >> message
> >> > >> on the bottom that said "accessing files", and two sets of arrows
> >> > >> displayed
> >> > >> between the two icons.
> >> > >>
> >> > >> That's as far as it gets. Nothing else happens, and the two icons
> >> > >> remain
> >> > >> on
> >> > >> the lcd. I looking at windows explorer (or my computer) I do not see
> >> > >> any
> >> > >> drive letter designated for my dv camera. I then right clicled on my
> >> > >> computer, selected "Manage" then selected Disk Management. There,
> >> > >> the
> >> > >> installed devices includes a drive "G" which is designated as my dv
> >> > >> camera. I
> >> > >> have two 250gb hdd's that are labeled C, D, & E, and a dvd burner
> >> > >> labeled
> >> > >> F,
> >> > >> so G would be the proper drive letter for the dv camera.
> >> > >>
> >> > >> Therefore I conclude that the pc and the dv camera are "shaking
> >> > >> hands"
> >> > >> but
> >> > >> are not completing the connection. At this point, I don't know what
> >> > >> to
> >> > >> try
> >> > >> next.
> >> > >>
> >> > >
> >> > > You have to set the camcorder to the memory card - the USB
> >> > > connection cannot recognise anything else but the memory card
> >> > > and that is for you to discern how to set cam to "out" via USB.
> >> > > If you don't have the instruction manual then post back with exact
> >> > > make and model and I'll look it up.
> >> > >
> >> >
> >> > Or try this:
> >> >
> >> > Shutdown
> >> > Connect powered off Cam via USB
> >> > Set dial/switch on cam to "memory" or "USB"
> >> > Boot PC
> >> > Once XP fully loaded
> >> > Power on the camcorder
> >> > Does an icon appear in system tray identifying cam?
> >> > If not - shutdown and power off cam
> >> > If connected to a USB card that also has another device
> >> > connected, or to a hub with other devices, disconnect
> >> > other decvices (maybe a conflict?),
> >> > With just cam connected via USB, try again.
> >> >
> >> >
> >> >
>
>
>