"mfg" <mfg@discussions.microsoft.com> wrote in message
news:ECF068B7-19D6-461D-AC36-DACC45242C67@microsoft.com...
>I am running XP pro and in safe made I can shut down or restart my computer
> but in regular mode I can shut down but when I try to restart from the start
> menu it hangs and does not shut down. It gets as far as logging me off
> windows but that is as far as it will go. I appreciate any help I can get
> with this matter.
> --
> mfg41

How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560/en-us


Windows XP Shutdown & Restart Troubleshooting
http://aumha.org/win5/a/shtdwnxp.htm

--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375