Welcome to the { mindfrost82.com } forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Go Back   { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Software > Adobe Software > Dreamweaver

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 07-24-2008, 01:58 AM
robonet
 
Posts: n/a
CS3 FTP will not connect!

I am quite furious with Adobe. I paid the $450 to upgrade from 8 to the
Creative Suite 3 Web Standard package and installed it last night. The main
reason for the purchase was for Dreamweaver CS3. I manage about 10 sites for
clients and wanted to upgrade from Studio 8 to CS3.

The installation went smoothly, no glitches... I fired up Dreamweaver and
began trying to connect to all of my sites. Dreamweaver could only connect to
three of my 10 sites. All other sites gave me the standard login in inocorrect
or wrong password notice.

I then checked to make sure the firewall settings were correct and the timeout
set at something greater than 2 seconds. No luck.. the program still will not
connect to my sites.

I do a search on Google and discover that this appears to be a well known
issue with Dreamweaver CS3 but I can't find any real answers as to how to fix
the problem. One would think that Adobe would address this on their own site
but I can't seem to find a fix there either.

I am using Windows XP Pro with Service Pack 3 installed. My old version of
Dreameweaver (8) still functions and can connect to all sites.

I find this absolutly maddening that such a well known issue has not been
corrected by Adobe. They have posted nothing about a fix or workaround. They
continue to sell a product that obviously has issues.. one of the most
important issues.. being able to FTP from the program.. one of the features I
have loved about all previous versions of Dreamweaver.. now seemingly rendered
useless... but I still pay a premium to upgrade to a program that does not
work.

Mad, you bet! Macromedia did not have these issues.. and just try to get tech
support to help you at Adobe.. I end up in Bangalor, wait forever and then
"Mike" puts me on hold afterwhich I get disconnected and a dialtone.

Has anyone been able to solve the FTP probelm with DW CS3? Is there
documentation somewhere? Is there a webpage that clearly outlines what to do
to fix this issue? I'm out $450 here and mad as hell!:mad;

Reply With Quote
  #2 (permalink)  
Old 07-24-2008, 03:17 AM
SnakEyez02
 
Posts: n/a
Re: CS3 FTP will not connect!

Well if the password is incorrect that is not something that DW can fix. And
actually Adobe has set up a pretty extensive Knowledgebase to help users out.
The following link will take you to the area where you can troubleshoot FTP
issues:

http://kb.adobe.com/selfservice/view...4834&sliceId=2

Hopefully that link will provide you will some relief and remedy the issue.
If you are still running into issues after using that feel free to post back.

Reply With Quote
  #3 (permalink)  
Old 07-24-2008, 03:31 AM
robonet
 
Posts: n/a
Re: CS3 FTP will not connect!

The password, login data is correct... as I said, DW 8 still works and connects
to all sites using the same info from the .STE files.

I can assure you this is not an issue with the login data.. this is totally
CS3 related.

Reply With Quote
  #4 (permalink)  
Old 07-28-2008, 09:00 PM
mrsnj20
 
Posts: n/a
Re: CS3 FTP will not connect!

Im having the same kind of problem with cs3. it says remote server not found when I know all of my information is correct.


Reply With Quote
  #5 (permalink)  
Old 07-29-2008, 12:41 AM
robonet
 
Posts: n/a
Re: CS3 FTP will not connect!

I finally got CS3 working by removing all the sites currently definded from the
program then recreating them all over again... That's not the way this should
work and I still can't believe Adobe has not addressed the problem in some
manner. I searched and searched for info on this issue and found nothing but
posts regarding firewall issues and 2 second timeouts.. none of which would
have solved my problem.

Adobe's switch to outsourced "help" is a further irritant. Several times I
have called support and ended up being disconnected when the support guy could
not "fix" the problem.

I bought a CS3 updgrade for Dreamweaver months ago but it would not install
because I had the Studio 8 product. I was informed that I had to buy the CS3
Suite to upgrade Dreamweaver. So I was out the money for the store bought
boxed upgrade.. Adobe told me to submit a LOD "Letter of Destruction" along
with proof of purchase and they would refund the money... that was over six
months ago and I have yet to see a dime. Every time I call about it I end up
talking to "Mike" in India and the connection gets dropped.

Needless to say I am very dissappointed with Adobe these days... on a number
of levels.

Reply With Quote
  #6 (permalink)  
Old 07-29-2008, 01:06 AM
mrsnj20
 
Posts: n/a
Re: CS3 FTP will not connect!

no kidding! I called adobe earlier to get help with my problems and they told
me that they could not help me because I had a trial subscription. Had they
helped me, I would have paid for it today but I don't want to buy it if it's
not going to work. Im glad I tried it first.

Adobe has the worst customer service I have ever seen and their product
support is no help!

Reply With Quote
  #7 (permalink)  
Old 07-29-2008, 01:43 AM
robonet
 
Posts: n/a
Re: CS3 FTP will not connect!

It's all about the money... that's why their support is where it is. If I ever
call tech support and speak to anyone I can understand 100% of the time I'll
have a heart attack.

Adobe charges the most for their products and then gives us pitiful support
after we shell out for their software. It's no wonder so many people use
bootlegged copies.

I've paid fro everything I have from Adobe and will continue to do so because
I believe it is the right thing to do but in return Adobe should provide GOOD
tech support and refunds when they promise them.

Reply With Quote
  #8 (permalink)  
Old 08-11-2008, 04:13 PM
vbwebguy@gmail.com
 
Posts: n/a
Re: CS3 FTP will not connect!

Was there ever a fix found for Unable to connect issue with cs3?

On Jul 23, 8:58*pm, "robonet" <webforumsu...@macromedia.com> wrote:
> I am quite furious with Adobe. *I paid the $450 to upgrade from 8 to the
> Creative Suite 3 Web Standard package and installed it last night. *Themain
> reason for the purchase was for Dreamweaver CS3. *I manage about 10 sites for
> clients and wanted to upgrade from Studio 8 to CS3.
>
> *The installation went smoothly, no glitches... I fired up Dreamweaver and
> began trying to connect to all of my sites. *Dreamweaver could only connect to
> three of my 10 sites. *All other sites gave me the standard login in inocorrect
> or wrong password notice.
>
> *I then checked to make sure the firewall settings were correct and thetimeout
> set at something greater than 2 seconds. *No luck.. the program still will not
> connect to my sites.
>
> *I do a search on Google and discover that this appears to be a well known
> issue with Dreamweaver CS3 but I can't find any real answers as to how tofix
> the problem. *One would think that Adobe would address this on their own site
> but I can't seem to find a fix there either.
>
> *I am using Windows XP Pro with Service Pack 3 installed. *My old version of
> Dreameweaver (8) still functions and can connect to all sites.
>
> *I find this absolutly maddening that such a well known issue has not been
> corrected by Adobe. *They have posted nothing about a fix or workaround.. *They
> continue to sell a product that obviously has issues.. one of the most
> important issues.. being able to FTP from the program.. one of the features I
> have loved about all previous versions of Dreamweaver.. now seemingly rendered
> useless... but I still pay a premium to upgrade to a program that does not
> work. *
>
> *Mad, you bet! *Macromedia did not have these issues.. and just try to get tech
> support to help you at Adobe.. I end up in Bangalor, wait forever and then
> "Mike" puts me on hold afterwhich I get disconnected and a dialtone.
>
> *Has anyone been able to solve the FTP probelm with DW CS3? *Is there
> documentation somewhere? *Is there a webpage that clearly outlines whatto do
> to fix this issue? *I'm out $450 here and mad as hell!:mad;


Reply With Quote
Reply

  { mindfrost82.com } > Gadget Corner > Tech Newsgroups > Software > Adobe Software > Dreamweaver


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are Off
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 07:05 AM.


Powered by vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0 ©2007, Crawlability, Inc.
© 1999-2008 mindfrost82.com v11.0


Sponsors:
Apple Store | Credit Counseling | Myspace Proxy Directory | Remortgages | Unblock Myspace



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114